Communications token pre-fetch
    1.
    发明授权

    公开(公告)号:US10924926B1

    公开(公告)日:2021-02-16

    申请号:US16289205

    申请日:2019-02-28

    Abstract: Techniques for using sending communication data using a first communication system and a second communication system are described. When a request is received to send communication data, it is determined that sending the communication data includes the second communication system. A request for updated identification information, such as a security token, is therefore sent to the second communication system prior to, for example, determining further account information related to the initiator of the communication and/or an identity of a recipient of the communication. While the request is pending, additional requests for the identification information are delayed. When the new identification information is received, the communication data is sent.

    Voice user interface for wired communications system

    公开(公告)号:US10194023B1

    公开(公告)日:2019-01-29

    申请号:US15692444

    申请日:2017-08-31

    Abstract: A system capable of connecting a device to a Public Switched Telephone Network (PSTN) using an adapter. The adapter may receive caller identification from the PSTN during a second ringing signal and may send notifications to remote server(s) indicating the caller identification. The remote server(s) may use the caller identification to enable additional functionality in a speech processing system. For example, the remote server(s) may identify contact information corresponding to the caller identification, may determine information about the contact, such as recent meetings, communications, or the like, and may output the information when announcing the incoming call. In addition, the remote server(s) may compare the caller identification to a database of spam and indicate that the incoming call is possible spam.

    Enabling additional endpoints to connect to audio mixing device

    公开(公告)号:US10326886B1

    公开(公告)日:2019-06-18

    申请号:US15692964

    申请日:2017-08-31

    Abstract: A system capable of connecting a device to a wired communication network (e.g., Public Switched Telephone Network (PSTN)) using an adapter. During a telephone call using the PSTN, the adapter may mix two or more audio streams to enable multiple devices to join the telephone call. However, the adapter has limited resources. If the adapter receives a request from an additional device to join the call, the adapter may send a notification that indicates a maximum number of endpoints has been reached. To enable audio mixing for additional devices, the system may send multiple audio streams to a communication server to be mixed and the mixed audio stream are sent to the adapter to be output using the PSTN. The communication server may receive the audio streams from the adapter or directly from the devices.

    Setting overrides
    4.
    发明授权

    公开(公告)号:US11258746B1

    公开(公告)日:2022-02-22

    申请号:US16388307

    申请日:2019-04-18

    Abstract: Techniques for managing notifications to be presented by user devices are described. In an example, a computer system associates a first user account with a user device and stores first data indicating that a notification about a communications session via a communications network system is prohibited. The computer system receives a request associated with the first user account for communications with another device via the communications network system. Based at least in part on the other device, the computer system generates second data indicating that the notification about the communications session is to be presented within a period of time of the communications session being requested. The computer system associates the first user account with the second data.

    Multi-system communications
    5.
    发明授权

    公开(公告)号:US12243525B1

    公开(公告)日:2025-03-04

    申请号:US18103841

    申请日:2023-01-31

    Abstract: Techniques for using establishing a communication session using a third-party (3P) communications service are described. When a request is received to integrate the 3P service with a first-party (1P) service, a username and password associated with the 3P service are sent to it, and a contact list associated with the 3P service is received in return. When a user of a first device sends a request to communicate with a recipient, if the recipient is represented in the 3P contact list, the system sends a request to the second communication system to establish a communication session.

    Voice user interface for wired communications system

    公开(公告)号:US10911596B1

    公开(公告)日:2021-02-02

    申请号:US15692747

    申请日:2017-08-31

    Abstract: A system capable of connecting a device to a Public Switched Telephone Network (PSTN) using an adapter. During a telephone call using the PSTN, the adapter may receive an incoming call from the PSTN and send caller identification to remote server(s). The remote server(s) may determine an identity of a first user currently on the telephone call and determine that the incoming call is directed to a second user. Based on the caller identification, the remote server(s) may send a notification to the second user indicating the incoming call. Alternatively, the remote server(s) may interrupt the current telephone call to announce the incoming call. For example, if a parent is on the telephone when an incoming call for a child is received, the remote server(s) may send a text message to the child without interrupting the current telephone call.

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