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公开(公告)号:US12249332B2
公开(公告)日:2025-03-11
申请号:US18490029
申请日:2023-10-19
Applicant: Amazon Technologies, Inc.
Inventor: Anjishnu Kumar , Xing Fan , Arpit Gupta , Ruhi Sarikaya
Abstract: Techniques for determining a command or intent likely to be subsequently invoked by a user of a system are described. A user inputs a command (either via a spoken utterance or textual input) to a system. The system determines content responsive to the command. The system also determines a second command or corresponding intent likely to be invoked by the user subsequent to the previous command. Such determination may involve analyzing pairs of intents, with each pair being associated with a probability that one intent of the pair will be invoked by a user subsequent to a second intent of the pair. The system then outputs first content responsive to the first command and second content soliciting the user as to whether the system to execute the second command.
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公开(公告)号:US20250078823A1
公开(公告)日:2025-03-06
申请号:US18456949
申请日:2023-08-28
Applicant: Amazon Technologies, Inc.
Inventor: Xing Fan , Chenlei Guo , Narendra Gyanchandani , Hyungseo Park
IPC: G10L15/183 , G10L15/22
Abstract: Techniques for determining one or more responses associated with one or more components that are responsive to a user input are described. The system receives a user input and causes one or more components to generate one or more responses associated with the user input. The system determines one or more of the responses are responsive to the user input, causes one or more actions associated with the responses to be performed, and outputs a natural language summary of the one or more responses. If the system determines that none of the responses are responsive to the user input and/or an ambiguity exists with respect to the user input, the system can generate a request for additional information usable to resolve the ambiguity, which may be sent to another component of the system and/or output to the user that provided the user input.
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公开(公告)号:US20220246149A1
公开(公告)日:2022-08-04
申请号:US17682162
申请日:2022-02-28
Applicant: Amazon Technologies, Inc.
Inventor: Anjishnu Kumar , Xing Fan , Arpit Gupta , Ruhi Sarikaya
Abstract: Techniques for determining a command or intent likely to be subsequently invoked by a user of a system are described. A user inputs a command (either via a spoken utterance or textual input) to a system. The system determines content responsive to the command. The system also determines a second command or corresponding intent likely to be invoked by the user subsequent to the previous command. Such determination may involve analyzing pairs of intents, with each pair being associated with a probability that one intent of the pair will be invoked by a user subsequent to a second intent of the pair. The system then outputs first content responsive to the first command and second content soliciting the user as to whether the system to execute the second command.
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公开(公告)号:US12254867B2
公开(公告)日:2025-03-18
申请号:US17856090
申请日:2022-07-01
Applicant: Amazon Technologies, Inc.
Inventor: Chenlei Guo , Xing Fan , Chengyuan Ma , Shuting Tang , Kai Wei
Abstract: A system is provided for a self-learning policy engine that can be used by various spoken language understanding (SLU) processing components. The system also provides for sharing contextual information from processing performed by an upstream SLU component to a downstream SLU component to facilitate decision making by the downstream SLU component. The system also provides for a SLU component to select from a variety of actions to take. A SLU component may implement an instance of the self-learning policy that is specifically configured for the particular SLU component.
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公开(公告)号:US11544504B1
公开(公告)日:2023-01-03
申请号:US17022883
申请日:2020-09-16
Applicant: Amazon Technologies, Inc.
Inventor: Xing Fan , Hung Tuan Pham , Chenlei Guo , Xiaohu Liu , Shuting Tang
IPC: G06K9/62 , G06F16/9032 , G06F40/35
Abstract: Techniques for determining an intent of a subsequent user input in a dialog are described. The system processes historic interaction data that is structured based on natural language understanding (NLU) hypotheses, with each NLU hypothesis being associated with one or more past user inputs received by the system, one or more sample inputs, and one or more past system responses. Based on processing of the historic interaction data and dialog data of previous turns of the dialog, the system determines candidate intents for the subsequent turn of the dialog. The system also uses context data to determine the candidate intents.
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公开(公告)号:US11437027B1
公开(公告)日:2022-09-06
申请号:US16703609
申请日:2019-12-04
Applicant: Amazon Technologies, Inc.
Inventor: Chenlei Guo , Xing Fan , Jin Hock Ong , Kai Wei
IPC: G10L15/197 , G10L15/22 , G10L15/18 , G10L15/30
Abstract: Techniques for handling errors during processing of natural language inputs are described. A system may process a natural language input to generate an ASR hypothesis or NLU hypothesis. The system may use more than one data searching technique (e.g., deep neural network searching, convolutional neural network searching, etc.) to generate an alternate ASR hypothesis or NLU hypothesis, depending on the type of hypothesis input for alternate hypothesis processing.
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公开(公告)号:US11646035B1
公开(公告)日:2023-05-09
申请号:US17027903
申请日:2020-09-22
Applicant: Amazon Technologies, Inc.
Inventor: Xing Fan , Chenlei Guo
IPC: G10L15/32 , G10L15/07 , G10L15/18 , G06F16/9032
CPC classification number: G10L15/32 , G06F16/90332 , G10L15/075 , G10L15/1815
Abstract: Techniques for determining an intent for a user input in a dialog are described. The system processes historic interaction data that is structured based skills and intents, with each skill-intent pair being associated with one or more past user inputs received by the system, one or more sample inputs, and one or more alternative representations of the user inputs. Based on processing of the historic interaction data and dialog data of previous turns of the dialog, the system determines potential intents for the user input of the current turn of the dialog. The potential intents may correspond to a presently active skill or another skill, enabling the user to interact with another skill during the dialog.
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公开(公告)号:US20200058300A1
公开(公告)日:2020-02-20
申请号:US16550639
申请日:2019-08-26
Applicant: Amazon Technologies, Inc.
Inventor: Anjishnu Kumar , Xing Fan , Arpit Gupta , Ruhi Sarikaya
Abstract: Techniques for determining a command or intent likely to be subsequently invoked by a user of a system are described. A user inputs a command (either via a spoken utterance or textual input) to a system. The system determines content responsive to the command. The system also determines a second command or corresponding intent likely to be invoked by the user subsequent to the previous command. Such determination may involve analyzing pairs of intents, with each pair being associated with a probability that one intent of the pair will be invoked by a user subsequent to a second intent of the pair. The system then outputs first content responsive to the first command and second content soliciting the user as to whether the system to execute the second command.
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公开(公告)号:US10395655B1
公开(公告)日:2019-08-27
申请号:US15703268
申请日:2017-09-13
Applicant: Amazon Technologies, Inc.
Inventor: Anjishnu Kumar , Xing Fan , Arpit Gupta , Ruhi Sarikaya
Abstract: Techniques for determining a command or intent likely to be subsequently invoked by a user of a system are described. A user inputs a command (either via a spoken utterance or textual input) to a system. The system determines content responsive to the command. The system also determines a second command or corresponding intent likely to be invoked by the user subsequent to the previous command. Such determination may involve analyzing pairs of intents, with each pair being associated with a probability that one intent of the pair will be invoked by a user subsequent to a second intent of the pair. The system then outputs first content responsive to the first command and second content soliciting the user as to whether the system to execute the second command.
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公开(公告)号:US11823678B2
公开(公告)日:2023-11-21
申请号:US17682162
申请日:2022-02-28
Applicant: Amazon Technologies, Inc.
Inventor: Anjishnu Kumar , Xing Fan , Arpit Gupta , Ruhi Sarikaya
CPC classification number: G10L15/22 , G06F40/30 , G06N5/022 , G10L13/00 , G10L15/14 , G10L15/1815 , G10L17/00 , G06F40/295 , G10L2015/223
Abstract: Techniques for determining a command or intent likely to be subsequently invoked by a user of a system are described. A user inputs a command (either via a spoken utterance or textual input) to a system. The system determines content responsive to the command. The system also determines a second command or corresponding intent likely to be invoked by the user subsequent to the previous command. Such determination may involve analyzing pairs of intents, with each pair being associated with a probability that one intent of the pair will be invoked by a user subsequent to a second intent of the pair. The system then outputs first content responsive to the first command and second content soliciting the user as to whether the system to execute the second command.
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