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公开(公告)号：US10282775B1
公开(公告)日：2019-05-07
申请号：US14254754
申请日：2014-04-16
Applicant: Amdocs Software Systems Limited
Inventor： Yoav Guez , Yakov Eini , Tomer Sadan
Abstract: A system, method, and computer program product are provided for automatically remediating fallouts in an ordering system of a consumer telecommunications network. In use, one or more fallout errors are detected in one or more ordering systems associated with a consumer telecommunications network. Information associated with the one or more fallout errors is stored in a fallout error repository associated with the one or more ordering systems. Additionally, it is determined whether the one or more fallout errors are known fallout errors associated with one or more automatic processes for remediating the one or more fallout errors. Further, the one or more fallout errors are automatically remediated utilizing the one or more automatic processes for remediating the one or more fallout errors, in response to determining that the one or more fallout errors are known fallout errors associated with one or more automatic processes for remediating the one or more fallout errors.
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公开(公告)号：US10296967B1
公开(公告)日：2019-05-21
申请号：US15491798
申请日：2017-04-19
Applicant: Amdocs Software Systems Limited
Inventor： Yoav Guez , Yakov Eini , Tomer Sadan
IPC: G06Q30/00 , G06Q30/06 , G06F16/903
Abstract: A system, method, and computer program product are provided for aggregating fallouts in an ordering system. In use, a repository of fallout errors associated with an ordering system is maintained. Further, one or more fallout events associated with the ordering system are automatically detected. Additionally, it is determined that the one or more detected fallout events are associated with at least one fallout error associated with processing an order in the ordering system. Furthermore, it may be determined whether the at least one fallout error corresponds to one of a plurality of stored fallout errors stored in the repository of fallout errors, in response to determining that the one or more detected fallout events are associated with the at least one fallout error from processing an order in the ordering system.
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公开(公告)号：US09659324B1
公开(公告)日：2017-05-23
申请号：US14183431
申请日：2014-02-18
Applicant: Amdocs Software Systems Limited
Inventor： Yoav Guez , Yakov Eini , Tomer Sadan
CPC classification number: G06Q30/0635 , G06F11/00 , G06F11/0751 , G06F11/3006 , G06F2201/87 , G06Q30/0601 , G06Q30/0613
Abstract: A system, method, and computer program product are provided for aggregating fallouts in an ordering system. In use, a repository of fallout errors associated with an ordering system is maintained. Further, one or more fallout events associated with the ordering system are automatically detected. Additionally, it is determined that the one or more detected fallout events are associated with at least one fallout error associated with processing an order in the ordering system. Furthermore, it may be determined whether the at least one fallout error corresponds to one of a plurality of stored fallout errors stored in the repository of fallout errors, in response to determining that the one or more detected fallout events are associated with the at least one fallout error from processing an order in the ordering system.
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公开(公告)号：US10395303B1
公开(公告)日：2019-08-27
申请号：US14789872
申请日：2015-07-01
Applicant: Amdocs Software Systems Limited
Inventor： Eadan Agur , Tomer Sadan , Yakov Eini
Abstract: A system, method, and computer program product are provided for transforming order requests from external channels into a format associated with a service provider. In use, at least one new order request is received from at least one of a plurality of external order channels. Additionally, the at least one new order request is transformed into a predefined format associated with a service provider system. Further, the at least one new order request in the predefined format is sent to the service provider system.
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