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公开(公告)号：US08543552B2
公开(公告)日：2013-09-24
申请号：US13363466
申请日：2012-02-01
CPC分类号： G06F17/2715 , G07C3/14
摘要： A system and associated method for detecting a statistical variation of a process from a textual log of the process as performed by a process behavior analysis (PBA) system for monitoring the process operating in an Information Technology (IT) delivery system. The PBA system includes a PBA engine and a data storage storing exception rules used by the PBA engine. The PBA engine merges entities appearing in the textual log into one or more groups based on similarities of respective time series of the entities. Control charts are generated for merged entities and the PBA engine subsequently analyzes process behavior of the process by use of the control charts for exceptions defined in the stored exception rules. The PBA engine generates a PBA report for the process pursuant to the analysis result of the textual log with detailed information including to what type of exceptions had or had not occurred.
摘要翻译： 一种用于从用于监视在信息技术（IT）传送系统中操作的过程的过程行为分析（PBA）系统执行的过程的文本日志来检测过程的统计变化的系统和相关联的方法。 PBA系统包括PBA引擎和存储PBA引擎使用的异常规则的数据存储。 PBA引擎根据实体的各个时间序列的相似性将出现在文本日志中的实体合并成一个或多个组。 为合并实体生成控制图，PBA引擎随后通过使用存储的异常规则中定义的异常的控制图来分析进程的进程行为。 PBA引擎根据文本日志的分析结果生成过程的PBA报告，其中包含详细信息，包括什么类型的异常或没有发生。
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公开(公告)号：US20130198147A1
公开(公告)日：2013-08-01
申请号：US13363466
申请日：2012-02-01
CPC分类号： G06F17/2715 , G07C3/14
摘要： A system and associated method for detecting a statistical variation of a process from a textual log of the process as performed by a process behavior analysis (PBA) system for monitoring the process operating in an Information Technology (IT) delivery system. The PBA system includes a PBA engine and a data storage storing exception rules used by the PBA engine. The PBA engine merges entities appearing in the textual log into one or more groups based on similarities of respective time series of the entities. Control charts are generated for merged entities and the PBA engine subsequently analyzes process behavior of the process by use of the control charts for exceptions defined in the stored exception rules. The PBA engine generates a PBA report for the process pursuant to the analysis result of the textual log with detailed information including to what type of exceptions had or had not occurred.
摘要翻译： 一种用于从用于监视在信息技术（IT）传送系统中操作的过程的过程行为分析（PBA）系统执行的过程的文本日志来检测过程的统计变化的系统和相关联的方法。 PBA系统包括PBA引擎和存储PBA引擎使用的异常规则的数据存储。 PBA引擎根据实体的各个时间序列的相似性将出现在文本日志中的实体合并成一个或多个组。 为合并实体生成控制图，PBA引擎随后通过使用存储的异常规则中定义的异常的控制图来分析进程的进程行为。 PBA引擎根据文本日志的分析结果生成过程的PBA报告，其中包含详细信息，包括什么类型的异常或没有发生。
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3.发明申请公开(公告)号：US20090259954A1
公开(公告)日：2009-10-15
申请号：US12103457
申请日：2008-04-15
申请人： Vijil E. Chenthamarakshan , Anshu N. Jain , Raghuram Krishnapuram , Krishna Kummamuru , Debapriyo Majumdar
发明人： Vijil E. Chenthamarakshan , Anshu N. Jain , Raghuram Krishnapuram , Krishna Kummamuru , Debapriyo Majumdar
IPC分类号： G06F3/048
CPC分类号： G06F16/26
摘要： A plurality of data attributes are displayed to a user. The user makes a selection of at least two of the attributes. An initial one of the selected attributes is displayed, together with all possible values for the initial one of the selected attributes. The user selects at least one of the possible values for the initial one of the selected attributes. A second one of the selected attributes is displayed, together with all possible values for the second one of the selected attributes that correspond to the selected value of the preceding attribute, along with a corresponding measure for each of the possible values for the second one of the selected attributes
摘要翻译： 向用户显示多个数据属性。 用户选择至少两个属性。 显示所选属性中的初始一个，以及所选属性中的初始属性的所有可能值。 用户选择所选属性中的初始一个的可能值中的至少一个。 显示所选择的属性中的第二个以及对应于前一属性的所选值的所选择的属性中的第二个的所有可能值，以及针对第二个属性的每个可能值的对应度量 所选属性
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4.发明授权Natural language interface for faceted search/analysis of semistructured data 有权自然语言界面，用于分层搜索/分析半结构数据公开(公告)号：US09348892B2
公开(公告)日：2016-05-24
申请号：US12694762
申请日：2010-01-27
申请人： Anshu N. Jain , Krishna Kummamuru
发明人： Anshu N. Jain , Krishna Kummamuru
IPC分类号： G06F17/30
CPC分类号： G06F17/30643 , G06F17/30663
摘要： Embodiments of the invention broadly contemplate systems, methods, apparatuses and program products providing a faceted search tool enabling a user to enter a natural language query that contains representative terms the user wants to search for, and a convenient interface display in which the facets which contain the searched values are automatically resolved and presented.
摘要翻译： 本发明的实施例广泛地考虑到系统，方法，装置和程序产品，其提供了一个方面的搜索工具，使用户能够输入包含用户想要搜索的代表性术语的自然语言查询，以及方便的界面显示，其中包含 搜索到的值被自动解析并呈现。
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5.发明申请公开(公告)号：US20110184942A1
公开(公告)日：2011-07-28
申请号：US12694762
申请日：2010-01-27
申请人： Anshu N. Jain , Krishna Kummamuru
发明人： Anshu N. Jain , Krishna Kummamuru
CPC分类号： G06F17/30643 , G06F17/30663
摘要： Embodiments of the invention broadly contemplate systems, methods, apparatuses and program products providing a faceted search tool enabling a user to enter a natural language query that contains representative terms the user wants to search for, and a convenient interface display in which the facets which contain the searched values are automatically resolved and presented.
摘要翻译： 本发明的实施例广泛地考虑到系统，方法，装置和程序产品，其提供了一个方面的搜索工具，使用户能够输入包含用户想要搜索的代表性术语的自然语言查询，以及方便的界面显示，其中包含 搜索到的值被自动解析并呈现。
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公开(公告)号：US10089390B2
公开(公告)日：2018-10-02
申请号：US12890060
申请日：2010-09-24
申请人： Rema Ananthanarayanan , Anuradha Bhamidipaty , Krishna Kummamuru , Debdoot Mukherjee , Deepak S. Padmanabhan , Vibha Singhal Sinha , Biplav Srivastava
发明人： Rema Ananthanarayanan , Anuradha Bhamidipaty , Krishna Kummamuru , Debdoot Mukherjee , Deepak S. Padmanabhan , Vibha Singhal Sinha , Biplav Srivastava
IPC分类号： G06F17/30
摘要： Systems and associated methods for automated and semi-automated building of domain models for documents are described. Embodiments provide an approach to discover an information model by mining documentation about a particular domain captured in the documents. Embodiments classify the documents into one or more types corresponding to concepts using indicative words, identify candidate model elements (concepts) for document types, identify relationships both within and across document types, and consolidate and learn a global model for the domain.
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公开(公告)号：US08352414B2
公开(公告)日：2013-01-08
申请号：US12575294
申请日：2009-10-07
申请人： Anuradha Bhamidipaty , Krishna Kummamuru , Shailabh Nagar , Ramendra Sahoo , Virendra K. Varshneya , Karthik Visweswariah
发明人： Anuradha Bhamidipaty , Krishna Kummamuru , Shailabh Nagar , Ramendra Sahoo , Virendra K. Varshneya , Karthik Visweswariah
CPC分类号： G06Q10/06 , G06Q10/063
摘要： A system for discovering business processes from noisy activities logs from various activities performed during the execution of the process. Activities are observed from the noisy activity logs that may include text from manually entered activity logs, chat scripts, emails, voice transcripts, desktop captures, and tool logs, wherein the noisy activity logs are received from multiple person/tool actors with each of the actors performing one or more activities related to one/more business tasks. Extracting information from the noisy activity logs to capture activity based information, and then analyzing similar activities and finding possible paths in the similar activities. The results are used to build a process graph based on the similar activities and the possible paths in the similar activities.
摘要翻译： 从执行过程中执行的各种活动中发现来自嘈杂活动日志的业务流程的系统。 从嘈杂的活动日志观察到活动，其中可能包括手动输入的活动日志，聊天脚本，电子邮件，语音记录，桌面捕获和工具日志的文本，其中从多个人/工具演员接收嘈杂活动日志，其中每个 执行与一个/多个业务任务相关的一个或多个活动的演员。 从嘈杂的活动日志中提取信息以捕获基于活动的信息，然后分析类似活动并在类似活动中查找可能的路径。 结果用于根据类似活动和类似活动中可能的路径构建流程图。
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8.发明申请METHOD FOR SEGMENTING COMMUNICATION TRANSCRIPTS USING UNSUPERVSED AND SEMI-SUPERVISED TECHNIQUES 审中-公开使用不间断和半监督技术分隔通信转录的方法公开(公告)号：US20090112588A1
公开(公告)日：2009-04-30
申请号：US11931806
申请日：2007-10-31
IPC分类号： G10L15/06
CPC分类号： G10L15/04 , G06F16/355
摘要： A method is provided for forming discrete segment clusters of one or more sequential sentences from a corpus of communication transcripts of transactional communications that comprises dividing the communication transcripts of the corpus into a first set of sentences spoken by a caller and a second set of sentences spoken by a responder; generating a specified number of sentence clusters by grouping the first and second sets of sentences according to a measure of lexical similarity using an unsupervised partitional clustering method; generating a collection of sequences of sentence types by assigning a distinct sentence type to each sentence cluster and representing each sentence of each communication transcript of the corpus with the sentence type assigned to the sentence cluster into which the sentence is grouped; and generating a specified number of discrete segment clusters by successively merging sentence clusters according to a proximity-based measure between the sentence types assigned to the sentence clusters within sequences of the collection.
摘要翻译： 提供了一种用于从事务通信的通信转录语料库形成一个或多个顺序句子的离散段聚类的方法，其包括将语料库的通信记录分成由呼叫者说出的第一组句子和第二组句子 由答复者 通过使用无监督分数聚类方法，根据词汇相似度的度量，对第一和第二组句子进行分组，从而产生指定数目的句子群; 通过为每个句子集分配不同的句子类型并以分配给句子分组的句子集合的句子类型表示语料库的每个通信录音的每个句子来生成句子序列的集合; 以及通过根据在集合的序列内分配给句子集群的句子类型之间的基于邻近度的度量连续地合并语句集群来生成指定数量的离散分段集群。
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9.发明授权Interactive multimedia virtual classes requiring small online network bandwidth 有权需要小型在线网络带宽的互动多媒体虚拟类公开(公告)号：US06381444B1
公开(公告)日：2002-04-30
申请号：US09614420
申请日：2000-07-12
申请人： Alok Aggarwal , Rema Ananthanaratanan , Vipul Bansal , Krishna Kummamuru , Parul A Mittal , Natwar Modani , Sreerama K Murthy , Atrayee Roychowdhury , Satuloori Sridhar
发明人： Alok Aggarwal , Rema Ananthanaratanan , Vipul Bansal , Krishna Kummamuru , Parul A Mittal , Natwar Modani , Sreerama K Murthy , Atrayee Roychowdhury , Satuloori Sridhar
IPC分类号： G09B300
CPC分类号： G09B5/02
摘要： A system for implementing a virtual class and distance education via a computer network is disclosed. The process carried out by the system involves receiving signals from one or more instructor entities, the signals including lesson material designated as belonging to one or more interest groups. The lesson material is sent in advance to student entities listed in one or more of the interest groups to which the lesson material is designated as belonging. Signals from one or more student entities are received requesting admission to a particular class and instructions are sent to student entities to control the display and execution of the lesson material. Interaction amongst student entities, or between student entities and instructor entities, are facilitated and moderated.
摘要翻译： 公开了一种通过计算机网络实现虚拟类和远程教育的系统。 由系统执行的过程涉及从一个或多个指导者实体接收信号，该信号包括被指定为属于一个或多个兴趣组的课材。 课程材料预先发送给在课程材料被指定为属于的一个或多个兴趣组中列出的学生实体。 来自一个或多个学生实体的信号被请求进入特定类别，并且向学生实体发送指令以控制课程材料的显示和执行。 促进和协调学生实体之间或学生实体与教师实体之间的互动。
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10.发明申请公开(公告)号：US20120124592A1
公开(公告)日：2012-05-17
申请号：US12944935
申请日：2010-11-12
申请人： Krishna Kummamuru
发明人： Krishna Kummamuru
IPC分类号： G06F9/50
CPC分类号： G06F9/5055 , G06Q10/06311 , H04L67/327
摘要： Methods and arrangements for more efficiently enhancing the personalization and customization of services while avoiding an undue overburdening of personnel, infrastructure or resources. An input service component comprising a plurality of tasks is assimilated, similarity among the tasks is determined, and output service components are routed to resources based on similarity among the tasks, the service components each comprising a subgroup of similar tasks.
摘要翻译： 更有效地增强服务个性化和定制化的方法和安排，同时避免人员，基础设施或资源过度负担过重。 包括多个任务的输入服务组件被同化，确定任务之间的相似性，并且基于任务之间的相似性将输出服务组件路由到资源，每个服务组件包括类似任务的子组。
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