公开(公告)号：US10320971B2

公开(公告)日：2019-06-11

申请号：US14969831

申请日：2015-12-15

Applicant: Avaya Inc.

Inventor： Basavraj Ghuli ,  Dinesh Mude ,  Gurpreet Khalsa ,  Tarush Abhaya Jain

IPC: H04M3/22 ,  H04M3/42 ,  H04L29/06 ,  H04M3/46

Abstract: A request to establish a communication is received. For example a request to establish a voice communication is received. The request can be forked to a plurality of communication devices based on an address of record. The address of record is an address associated with multiple communication devices of the same user. The request to establish the communication is stored in a call log entry in a call log. An event associated with the call log entry is received. The event is based information associated with a calling device or a communication device that is not initially part of an established communication session. In response to receiving the event associated with the call log entry, the call log entry in the call log is updated based on the event. The updated call log or the updated call log entry is the sent to the plurality of communication devices.

公开(公告)号：US09948777B2

公开(公告)日：2018-04-17

申请号：US14702849

申请日：2015-05-04

Applicant: Avaya Inc.

Inventor： Basavraj Ghuli ,  Dinesh Mude

IPC: H04L12/28 ,  H04Q11/00 ,  H04M3/46 ,  H04M3/02

CPC classification number: H04M3/465 ,  H04M3/02

Abstract: Call forking allows for a subscriber to receive an incoming call and have that call ring on a number of endpoints identified by the subscriber. The call may then be answered on any one of the endpoints without the calling party needing to know which device is most likely to be answered. Call forking is not always available, such as due to regulatory prohibition or technical issues. As a result, a call may be designated to be forked to a particular endpoint, but that particular endpoint may fail to receive the call. The called and calling parties are often unaware of the issue. However, by providing the address of the endpoint back to an originating server associated with the calling party, the call may be forked from the originating server via a path different from the one that caused the endpoint to be unreachable. Once the call is answered, on any ringing endpoint, all other forked calls are terminated.

公开(公告)号：US20170171384A1

公开(公告)日：2017-06-15

申请号：US14969831

申请日：2015-12-15

Applicant: Avaya Inc.

Inventor： Basavraj Ghuli ,  Dinesh Mude ,  Gurpreet Khalsa ,  Tarush Abhaya Jain

IPC: H04M3/42 ,  H04M3/22 ,  H04L29/06

CPC classification number: H04M3/42059 ,  H04L65/1059 ,  H04L65/1069 ,  H04L65/1076 ,  H04L65/1096 ,  H04M3/2218 ,  H04M3/42195 ,  H04M3/42263 ,  H04M3/465 ,  H04M2203/554

Abstract: A request to establish a communication is received. For example a request to establish a voice communication is received. The request can be forked to a plurality of communication devices based on an address of record. The address of record is an address associated with multiple communication devices of the same user. The request to establish the communication is stored in a call log entry in a call log. An event associated with the call log entry is received. The event is based information associated with a calling device or a communication device that is not initially part of an established communication session. In response to receiving the event associated with the call log entry, the call log entry in the call log is updated based on the event. The updated call log or the updated call log entry is the sent to the plurality of communication devices.

公开(公告)号：US20160330320A1

公开(公告)日：2016-11-10

申请号：US14702849

申请日：2015-05-04

Applicant: Avaya Inc.

Inventor： Basavraj Ghuli ,  Dinesh Mude

IPC: H04M3/46 ,  H04L29/06

CPC classification number: H04M3/465 ,  H04M3/02

Abstract: Call forking allows for a subscriber to receive an incoming call and have that call ring on a number of endpoints identified by the subscriber. The call may then be answered on any one of the endpoints without the calling party needing to know which device is most likely to be answered. Call forking is not always available, such as due to regulatory prohibition or technical issues. As a result, a call may be designated to be forked to a particular endpoint, but that particular endpoint may fail to receive the call. The called and calling parties are often unaware of the issue. However, by providing the address of the endpoint back to an originating server associated with the calling party, the call may be forked from the originating server via a path different from the one that caused the endpoint to be unreachable. Once the call is answered, on any ringing endpoint, all other forked calls are terminated.

Abstract translation: 呼叫分机允许用户接收来电，并且在由用户识别的多个端点上使呼叫振铃。 然后可以在任何一个端点上应答呼叫，而呼叫方不需要知道哪个设备最有可能被应答。 拨号不总是可用的，例如由于监管禁止或技术问题。 因此，可以将呼叫指定为分支到特定端点，但是该特定端点可能无法接收该呼叫。 被叫和呼叫方通常都不了解这个问题。 然而，通过将端点的地址提供给与呼叫方相关联的始发服务器，可以通过与引起端点不可达的路径不同的路径，从始发服务器分派呼叫。 一旦呼叫被应答，在任何振铃端点上，所有其他分叉呼叫都被终止。