SYSTEM AND METHOD FOR CALL MANAGEMENT IN SINGLE WINDOW COMMUNICATION ENDPOINTS
    1.
    发明申请
    SYSTEM AND METHOD FOR CALL MANAGEMENT IN SINGLE WINDOW COMMUNICATION ENDPOINTS 审中-公开
    单窗口通信端点呼叫管理系统与方法

    公开(公告)号:US20160364127A1

    公开(公告)日:2016-12-15

    申请号:US14872813

    申请日:2015-10-01

    Applicant: Avaya Inc.

    Abstract: When a communication session is established, display information is sent to a first window of a communication application. The first window of the communication application displays current status information for the live communication session. For example, the first window may include a mute status (e.g., that the call is currently muted by the user) and call time. When the display of the communication application is switched to a second window that covers the first window, display information for a call dart is sent that displays current status information for the first live communication session over a portion of the second window. For example, the call dart may be a small thumbnail or banner that allows the user to view the current status of the live communication session, such as the mute status of the live communication session and the current duration of the live communication session.

    Abstract translation: 当通信会话建立时,显示信息被发送到通信应用的第一窗口。 通信应用程序的第一个窗口显示实时通信会话的当前状态信息。 例如,第一窗口可以包括静音状态(例如,呼叫当前被用户静音)和呼叫时间。 当通信应用的显示切换到覆盖第一窗口的第二窗口时,发送用于呼叫飞镖的显示信息,其显示第一窗口的一部分上的第一实时通信会话的当前状态信息。 例如,呼叫飞镖可以是允许用户查看实时通信会话的当前状态的小缩略图或横幅,诸如实况通信会话的静音状态和实时通信会话的当前持续时间。

    System and method for call management in single window communication endpoints

    公开(公告)号:US10712927B2

    公开(公告)日:2020-07-14

    申请号:US14872813

    申请日:2015-10-01

    Applicant: Avaya Inc.

    Abstract: When a communication session is established, display information is sent to a first window of a communication application. The first window of the communication application displays current status information for the live communication session. For example, the first window may include a mute status (e.g., that the call is currently muted by the user) and call time. When the display of the communication application is switched to a second window that covers the first window, display information for a call dart is sent that displays current status information for the first live communication session over a portion of the second window. For example, the call dart may be a small thumbnail or banner that allows the user to view the current status of the live communication session, such as the mute status of the live communication session and the current duration of the live communication session.

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