公开(公告)号：US20210081363A1

公开(公告)日：2021-03-18

申请号：US16570221

申请日：2019-09-13

Applicant: Avaya Inc.

Inventor： Avinash Anand ,  Neha Kumari

IPC: G06F16/176 ,  G06F16/957 ,  G06F16/958 ,  G06F16/955

Abstract: Embodiments described herein provide systems and methods for enabling document sharing in a co-browsing session. In a particular embodiment, a method provides performing operations as follows on a processor of a computer system: initiating the co-browsing session; generating a graphical user interface (GUI) of the co-browsing session configured to display on a user device; receiving a document to be shared in the co-browsing session from the user device via a network location; in response to receiving the document, converting the document to an HTML format version of the document; and appending the HTML format version of the document to the GUI, wherein the GUI is configured to dynamically display the HTML format version of the document on the user device.