公开(公告)号：US10735258B2

公开(公告)日：2020-08-04

申请号：US16043452

申请日：2018-07-24

Applicant: Avaya Inc.

Inventor： Kezzia Porter ,  Edel Kelly ,  Paul Delaney ,  Danushka Migel Wasam

IPC: H04L12/24 ,  H04L12/911 ,  H04L12/919 ,  G06F11/34 ,  H04L12/18

Abstract: Complex systems, such as those comprising processing, data storage, and communication resources for processing a plurality of communication and data processing events and types of events, are often caught unaware of outside events or how to respond to such outside events. Providing a system that self-configures in response to external events enables such systems to be proactive in their operations to address increased activity and/or types of activity in response to an external event. The system then self-evaluates, which may identify overages or shortfalls, such that the system self-learns and response more appropriately over time.

公开(公告)号：US20200036588A1

公开(公告)日：2020-01-30

申请号：US16043452

申请日：2018-07-24

Applicant: Avaya Inc.

Inventor： Kezzia Porter ,  Edel Kelly ,  Paul Delaney ,  Danushka Migel Wasam

IPC: H04L12/24 ,  H04L12/911 ,  H04L12/919 ,  G06F11/34

Abstract: Complex systems, such as those comprising processing, data storage, and communication resources for processing a plurality of communication and data processing events and types of events, are often caught unaware of outside events or how to respond to such outside events. Providing a system that self-configures in response to external events enables such systems to be proactive in their operations to address increased activity and/or types of activity in response to an external event. The system then self-evaluates, which may identify overages or shortfalls, such that the system self-learns and response more appropriately over time.