公开(公告)号：US20170034355A1

公开(公告)日：2017-02-02

申请号：US14812002

申请日：2015-07-29

Applicant: Avaya Inc.

Inventor： Durgesh Kamat ,  Puneet Kumar ,  Prachi Kajaria

IPC: H04M3/533 ,  H04M3/537 ,  H04W40/02

CPC classification number: H04M3/53333 ,  H04M3/53308 ,  H04M3/537 ,  H04M2203/1091 ,  H04M2203/2038 ,  H04M2203/351 ,  H04M2203/651

Abstract: The use of devices, such as Fixed Mobile Convergence (FMC) devices, enables a user on a call to have the connection seamlessly transition from one network to another. However, a call that is disconnected, either pre-answer or post-answer, leaves the calling party without information as to why the call was disconnected. Herein, systems and signaling methods are provided whereby a reason for a disconnect can be created and passed to the calling party, such as in a text message, to inform the caller of the disconnect reason. Additionally, the reason may be provided to the called party's voicemail. The call server may then connect the calling party to the voicemail and, with the reason code, the voicemail server is able to announce the reason for the disconnect and provide the calling party the opportunity to leave a message for the called party. The called party, when available, may then be presented with the voicemail.

Abstract translation: 诸如固定移动融合（FMC）设备之类的设备的使用使呼叫中的用户能够使连接从一个网络无缝转换到另一个网络。 然而，断开连接的呼叫（预先应答或回答后）使呼叫方没有关于呼叫断开连接的信息。 这里，提供了系统和信令方法，由此可以创建断开的原因并将其传递给主叫方，例如在文本消息中，以通知呼叫者断开原因。 另外，可以向被叫方的语音邮件提供原因。 呼叫服务器然后可以将主叫方连接到语音邮件，并且使用原因代码，语音邮件服务器能够通知断开连接的原因，并向主叫方提供为被叫方留下消息的机会。 被叫方（如果可用）然后可以显示语音邮件。