公开(公告)号：US20210049531A1

公开(公告)日：2021-02-18

申请号：US16538215

申请日：2019-08-12

Applicant: Avaya Inc.

Inventor： Ranga Bhargavan Sudarsanam ,  Sameer Prabhakar Joshi ,  Sunil Saraff

IPC: G06Q10/06 ,  G06Q10/10

Abstract: Calendaring applications are common tools to schedule a resource, such as a person or a device. Often calendars have inaccurate entries where events are scheduled but not attended, in whole or in part, or attended but not on a schedule. As a result, a scheduled resource may appear allocated when available or vice versa. By utilization device logs and comparing entries in a calendar database, actual availability and/or utilized events may be determined and the calendar data entries updated to reflect actual utilization (or lack thereof).