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公开(公告)号：US07533344B1
公开(公告)日：2009-05-12
申请号：US09393677
申请日：1999-09-10
IPC分类号： G06F3/00
CPC分类号： G06F11/3476 , G06F11/3414 , G06F11/3438 , G06F11/3485 , G06F11/3495 , G06F2201/875
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored in the form of an abstract class, and the abstract class is sent to a sending unit. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据以抽象类的形式存储，抽象类被发送到发送单元。 所记录的数据然后可以由发送单元通过因特网邮件传送到指定的位置。
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2.发明授权Remote system usage monitoring with flexible encoding and decoding objects 失效使用灵活的编码和解码对象进行远程系统使用监控公开(公告)号：US07743133B1
公开(公告)日：2010-06-22
申请号：US09440692
申请日：1999-11-16
IPC分类号： G06F15/173
CPC分类号： G06F11/3476 , G06F11/3438 , G06F2201/865 , G06F2201/875 , H04L67/22
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored after being encoded, and the encoded data is then decoded. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据在编码之后被存储，然后对编码的数据进行解码。 所记录的数据然后可以由发送单元通过因特网邮件传送到指定的位置。
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公开(公告)号：US06948175B1
公开(公告)日：2005-09-20
申请号：US09440693
申请日：1999-11-16
IPC分类号： G06F9/00 , G06F15/173
CPC分类号： G06F11/3476 , G06F11/3013 , G06F11/302 , G06F11/3041 , G06F11/3093 , G06F11/3438 , G06F2201/865 , G06F2201/875
摘要： A system for monitoring a user's usage of a target application on an application unit. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The application unit includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the application unit being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by the sending unit to a designated location.
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公开(公告)号：US07574654B2
公开(公告)日：2009-08-11
申请号：US11546983
申请日：2006-10-13
IPC分类号： G06F3/00
CPC分类号： G06F9/547 , G06F11/3414 , G06F11/3419 , G06F11/3438 , G06F11/3476 , G06F11/3485 , G06F11/3495
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据然后可以通过Internet邮件传送到指定的位置。
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公开(公告)号：US06662225B1
公开(公告)日：2003-12-09
申请号：US09440647
申请日：1999-11-16
IPC分类号： G06F1516
CPC分类号： H04L43/00 , H04L43/067
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored in the form of an abstract class, and the abstract class is sent to a sending unit. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据以抽象类的形式存储，抽象类被发送到发送单元。 所记录的数据然后可以由发送单元通过因特网邮件传送到指定的位置。
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6.发明授权Method and system of remote diagnostic, control and information collection using a dynamic linked library 有权使用动态链接库进行远程诊断，控制和信息收集的方法和系统公开(公告)号：US07725880B2
公开(公告)日：2010-05-25
申请号：US11103436
申请日：2005-04-12
IPC分类号： G06F9/44
CPC分类号： G06F11/3476 , G06F11/3013 , G06F11/302 , G06F11/3041 , G06F11/3093 , G06F11/3438 , G06F2201/865 , G06F2201/875
摘要： A system for monitoring a user's usage of a target application on an application unit. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The application unit includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the application unit being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by the sending unit to a designated location.
摘要翻译： 一种用于监视用户对应用单元上的目标应用的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。应用单元包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在应用单元是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 所记录的数据然后可以由发送单元传送到指定位置。
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公开(公告)号：US07788367B2
公开(公告)日：2010-08-31
申请号：US10684434
申请日：2003-10-15
IPC分类号： G06F15/173
CPC分类号： H04L43/00 , H04L43/067
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data is stored in the form of an abstract class, and the abstract class is sent to a sending unit. The logged data can then be communicated by the sending unit by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据以抽象类的形式存储，抽象类被发送到发送单元。 所记录的数据然后可以由发送单元通过因特网邮件传送到指定的位置。
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公开(公告)号：US20070033530A1
公开(公告)日：2007-02-08
申请号：US11546983
申请日：2006-10-13
IPC分类号： G06F3/00
CPC分类号： G06F9/547 , G06F11/3414 , G06F11/3419 , G06F11/3438 , G06F11/3476 , G06F11/3485 , G06F11/3495
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by Internet mail to a designated location.
摘要翻译： 用于监视用户对目标应用程序的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。目标应用程序包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在目标应用是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 记录的数据然后可以通过Internet邮件传送到指定的位置。
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公开(公告)号：US07131070B1
公开(公告)日：2006-10-31
申请号：US09311148
申请日：1999-05-13
IPC分类号： G06F3/00
CPC分类号： G06F9/547 , G06F11/3414 , G06F11/3419 , G06F11/3438 , G06F11/3476 , G06F11/3485 , G06F11/3495
摘要： A system for monitoring a user's usage of a target application. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The target application includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the target application being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by Internet mail to a designated location.
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10.发明申请Method and system of remote diagnostic, control and information collection using a dynamic linked library 有权使用动态链接库进行远程诊断，控制和信息收集的方法和系统公开(公告)号：US20050246439A1
公开(公告)日：2005-11-03
申请号：US11103436
申请日：2005-04-12
IPC分类号： G06F9/00 , G06F15/173
CPC分类号： G06F11/3476 , G06F11/3013 , G06F11/302 , G06F11/3041 , G06F11/3093 , G06F11/3438 , G06F2201/865 , G06F2201/875
摘要： A system for monitoring a user's usage of a target application on an application unit. Such a target application can, as examples, be a software program running on a computer or a workstation, an image forming device, an appliance, etc. The application unit includes a user interface with a plurality of commands which a user can select. In the example of the target application being a software program, the commands may be icons displayed on a computer screen which a user can point to with a mouse pointer and then click on. In the case of the application unit being an image forming device or an appliance, the interface may be an operation panel with buttons, a touch pad, etc. which a user can press. The present invention monitors the user's usage of such interfaces and logs data of the user's usage of such interfaces. The logged data can then be communicated by the sending unit to a designated location.
摘要翻译： 一种用于监视用户对应用单元上的目标应用的使用的系统。 作为示例，这样的目标应用可以是在计算机或工作站，图像形成装置，装置等上运行的软件程序。应用单元包括具有用户可以选择的多个命令的用户界面。 在作为软件程序的目标应用程序的示例中，命令可以是显示在用户可以用鼠标指针指向的计算机屏幕上的图标，然后点击。 在应用单元是图像形成设备或设备的情况下，接口可以是具有用户可以按压的按钮，触摸板等的操作面板。 本发明监控用户对这些接口的使用情况，记录用户对这些接口的使用的数据。 所记录的数据然后可以由发送单元传送到指定位置。
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