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Patent Agency Ranking
公开(公告)号：US20200211077A1
公开(公告)日：2020-07-02
申请号：US16293205
申请日：2019-03-05
Applicant: CDW LLC
Inventor： Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak
Abstract: A method for machine learning-based account manager virtual assistant message processing includes receiving a message of a user, preprocessing the message to generate a normalized data set, analyzing the normalized data using a classification machine learning model, analyzing the normalized data using a deep learning machine learning model, generating a response based on the output of the first and second machine learning models, and transmitting the response to the user. An account manager virtual assistant computing system includes a processor and a memory storing instructions that cause the account manager virtual assistant system to receive a message from a user, process the message using a first machine learning model, process the message using a second machine learning model, when the message is a request for quote, generate a response and transmit the response to the user.
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公开(公告)号：US10902490B2
公开(公告)日：2021-01-26
申请号：US16293205
申请日：2019-03-05
Applicant: CDW LLC
Inventor： Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak
IPC: G06Q30/06 , G06K9/62 , G06N20/20 , G06F40/284
Abstract: A method for machine learning-based account manager virtual assistant message processing includes receiving a message of a user, preprocessing the message to generate a normalized data set, analyzing the normalized data using a classification machine learning model, analyzing the normalized data using a deep learning machine learning model, generating a response based on the output of the first and second machine learning models, and transmitting the response to the user. An account manager virtual assistant computing system includes a processor and a memory storing instructions that cause the account manager virtual assistant system to receive a message from a user, process the message using a first machine learning model, process the message using a second machine learning model, when the message is a request for quote, generate a response and transmit the response to the user.
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公开(公告)号：US20210103965A1
公开(公告)日：2021-04-08
申请号：US17125812
申请日：2020-12-17
Applicant: CDW LLC
Inventor： Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak
IPC: G06Q30/06 , G06K9/62 , G06N20/20 , G06F40/284
Abstract: An account manager virtual assistant computing system includes a processor and a memory storing instructions that when executed cause the system to receive a message, process the message using a quote classification machine learning model, generate a response including price information, and process the message using an information extraction machine deep learning model; and transmit the response. A non-transitory computer readable medium includes program instructions that when executed cause a computer to receive a message, process the message using a quote classification machine learning model, generate a response including price information, and process the message using an information extraction machine deep learning model; and transmit the response. An account manager virtual assistant method includes receiving a message, processing the message using a quote classification machine learning model, generating a response including price information, and processing the message using an information extraction machine deep learning model; and transmitting the response.
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公开(公告)号：US11416904B1
公开(公告)日：2022-08-16
申请号：US16388534
申请日：2019-04-18
Applicant: CDW LLC
Inventor： Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak , Andre Coetzee , Joseph Kessler , Suresh Bellam , Dan Verdeyen
Abstract: A method for machine learning-based account manager virtual assistant staging includes receiving a message and a classification, generating a staging record, generating a status using staging rules, generating an order when the message classification is order and the status is complete, and transmitting the order. An account manager virtual assistant staging system includes a processor and a memory storing instructions that cause the system to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order. A non-transitory computer readable medium contains program instructions that when executed, cause a computer to receive a message and a classification, generate a staging record, generate a status using staging rules, generate an order when the message classification is order and the status is complete, and transmit the order.
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公开(公告)号：US20210103964A1
公开(公告)日：2021-04-08
申请号：US17125773
申请日：2020-12-17
Applicant: CDW LLC
Inventor： Yuxi He , Yuqing Chen , Sunrito Bhattacharya , Rajat Swaroop , Gregory Tomezak
IPC: G06Q30/06 , G06K9/62 , G06N20/20 , G06F40/284
Abstract: A machine learning task automation method includes receiving a message, preprocessing the message to generate extracted data, analyzing the extracted data to generate classification data, analyzing the extracted data to generate information extraction; and generating and transmitting a response. A computing system includes a processor, and a memory including instructions that, when executed, cause the computing system to receive a message, preprocess the message to generate extracted data, analyze the extracted data to generate classification data, analyze the extracted data to generate information extraction data; and generate and transmit a response. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to receive a message, preprocess the message to generate extracted data, analyze the extracted data to generate classification data, analyze the extracted data to generate information extraction data; and generate and transmit a response.
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