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公开(公告)号：US20240422915A1
公开(公告)日：2024-12-19
申请号：US18378813
申请日：2023-10-11
Applicant: CDW LLC
Inventor： Donald L. Doyle, II
Abstract: An Internet-of-Things battery shunt device includes a shunt member and an outer housing the outer housing comprising a circuit board. An IoT gateway device includes a circuit board comprising a microcontroller; an I2C interface and a memory. A computing system includes a remote computing device; an electronic network; an IoT gateway device; and an IoT battery shunt device coupled to the IoT gateway device and a vehicle battery; the IoT gateway device includes instructions for causing the IoT gateway device to receive physical data from the IoT battery shunt device; process the physical data; and transmit the physical data to the remote computing device. A computing system includes a remote gateway device configured to read sensor data; an electronic database; a processors; a memory configured to receive data; process the data; and cause the processed data to be stored.
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公开(公告)号：US20240362322A1
公开(公告)日：2024-10-31
申请号：US18139097
申请日：2023-04-25
Applicant: CDW LLC
Inventor： Marty Spain , Peter Joseph Dunn
CPC classification number: G06F21/554 , G06N20/00 , G06F2221/034
Abstract: A method includes receiving historical Internet Protocol data packets; storing the packets; training a machine learning model to generate realistic data packets; and providing the generated realistic data packets to an emulated networking environment. A computing system includes: a processor; a network interface controller; and a memory having stored thereon computer-executable instructions that, when executed by the one or more processors, cause the computing system to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment. A non-transitory computer-readable medium having stored thereon computer-executable instructions that, when executed by the one or more processors, cause a computer to: receive historical Internet Protocol data packets; store the packets; train a machine learning model to generate realistic data packets; and provide the generated realistic data packets to an emulated networking environment.
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公开(公告)号：US20240338620A1
公开(公告)日：2024-10-10
申请号：US18131702
申请日：2023-04-06
Applicant: CDW LLC
Inventor： Christopher Pyle , Erick Bacallao Pedraza
IPC: G06Q10/0631
CPC classification number: G06Q10/063118
Abstract: The following relates generally to methods and systems for electronic onboarding and/or offboarding of a worker. In some embodiments, one or more processors detect a trigger (e.g., a trigger indicating that the worker is to be onboarded). In response to the detection, a profile for the worker may be created by selecting a template. If a license (e.g., an email license, a word processing license, an app license, etc.) with a license type corresponding to a license slot in the selected template is available in a license pool, the license may be assigned to the license slot, and software corresponding to the license may be installed on the worker's computing device. If the license is not available from the license pool, the one or more processors may initiate a purchase of the license from an cloud computing device.
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公开(公告)号：US11996977B2
公开(公告)日：2024-05-28
申请号：US17839291
申请日：2022-06-13
Applicant: CDW LLC
Inventor： Jeremy Guthrie , Jason Owens
IPC: H04L9/40 , G06F15/16 , H04L12/24 , H04L12/46 , H04L15/16 , H04L29/06 , H04L29/08 , H04L41/0803 , H04L67/10
CPC classification number: H04L41/0803 , H04L12/4633 , H04L63/0428 , H04L63/029 , H04L67/10
Abstract: A computer-implemented method includes receiving a selection of an information technology service; initializing a machine avatar; establishing a network tunnel; and receiving network traffic. A computing system comprising: one or more processors; and memory storing instructions that, when executed by the one or more processors, cause the computing system to: receive a selection of an information technology service; initialize a machine avatar; establish a network tunnel; and receive network traffic. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to: receive a selection of an information technology service; initialize a machine avatar; establish a network tunnel; and receive network traffic.
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5.发明公开公开(公告)号：US20240005925A1
公开(公告)日：2024-01-04
申请号：US17854965
申请日：2022-06-30
Applicant: CDW LLC
Inventor： Casey Bleeker , Nathan A. Cartwright , Shawn Augenstein
CPC classification number: G10L15/30 , H04L63/0428
Abstract: Techniques for providing natural language understanding (NLU) services to contact centers are disclosed herein. An example method includes receiving, at a cloud NLU connector, a data stream from a contact center that includes an audio stream, extracting the audio stream from the data stream, and transmitting the audio stream through a secure network to a cloud-based NLU hub. The cloud-based NLU hub is communicatively coupled to a plurality of cloud-based NLU service providers and stores a plurality of user NLU profiles that each designate one or more cloud-based NLU service providers to provide NLU services. The example method further includes determining one or more designated cloud-based NLU service providers to provide at least one NLU service corresponding to the audio stream, and causing the one or more designated cloud-based NLU service providers to process the audio stream in accordance with the at least one NLU service.
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Patent Agency Ranking
公开(公告)号：US20230328121A1
公开(公告)日：2023-10-12
申请号：US17714766
申请日：2022-04-06
Applicant: CDW LLC
Inventor： Nathan A. Cartwright , Christopher Deren , Darin C. Burleigh , Michael A. Robinson , Matthew Toltzien , Andrew Kleinheinz
IPC: H04L65/1104 , G10L15/22
CPC classification number: H04L65/1104 , G10L15/22 , G10L2015/223
Abstract: Modular technologies for servicing telephony systems are disclosed herein. An example method includes receiving a user request to service a telephony system of a user, and transmitting a set of available session initiation protocol (SIP) providers to a user computing device for analysis by the user. Responsive to receiving a user input, the example method includes connecting the user computing device to an SIP trunk, connecting to a serviceable call location included in the user request through the SIP trunk, wherein connecting to the serviceable call location initiates a data stream, and executing a servicing task included in the user request. The example method includes recording a portion of the data stream during execution of the servicing task, storing the portion of the data stream, and causing the user computing device to display the portion of the data stream for viewing by the user.
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公开(公告)号：US11763674B2
公开(公告)日：2023-09-19
申请号：US17572575
申请日：2022-01-10
Applicant: CDW LLC
Inventor： Colin R. Vallance , Michael Alan Robinson , Forrest Weinberg , Sankar Nair
CPC classification number: G08G1/146 , G06N20/00 , G06Q10/02 , G06V20/54 , G08G1/04 , G08G1/142 , H04W68/005 , G06V2201/08
Abstract: A computer-implemented method for performing smart building automated check-in includes receiving a digital image of a visiting user; receiving a visited user selection; and transmitting a notification to a computing device of the visited user, the notification including an identifier of the visiting user. A smart building automated check-in system includes a processor; and a memory storing instructions that, when executed by the processor, cause the system to: receive a digital image of a user; receive a visited user selection; and transmit a notification to a computing device of the visited user, the notification including an identifier of the visiting user. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to: receive a digital image of a user; receive a visited user selection; and transmit a notification to a computing device of the visited user, the notification including an identifier of the visiting user.
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公开(公告)号：US11741837B2
公开(公告)日：2023-08-29
申请号：US17567794
申请日：2022-01-03
Applicant: CDW LLC
Inventor： Colin R. Vallance , Michael Alan Robinson , Forrest Weinberg , Sankar Nair
CPC classification number: G08G1/146 , G06N20/00 , G06Q10/02 , G06V20/54 , G08G1/04 , G08G1/142 , H04W68/005 , G06V2201/08
Abstract: A computer-implemented method includes displaying a bot client application including an active channel indicator, receiving bot input, analyzing the bot input, generating an output, and displaying the output. A smart building system includes a processor and a memory storing instructions that, when executed by the one or more processors, cause the system to display a bot client application including an active channel indicator, receive bot input, analyze the bot input, generate an output, and display the output. A non-transitory computer readable medium containing program instructions that when executed, cause a computer to display a bot client application including an active channel indicator, receive bot input, analyze the bot input, generate an output, and display the output.
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公开(公告)号：US20220130250A1
公开(公告)日：2022-04-28
申请号：US17572528
申请日：2022-01-10
Applicant: CDW LLC
Inventor： Colin R. Vallance , Michael Alan Robinson , Forrest Weinberg , Sankar Nair
Abstract: A method for delegating conference rooms using room presence detection includes identifying a human in a digital image using a trained machine learning model; updating room presence information; and determining a next-available conference room. A room presence computing system includes a processor; and a memory storing instructions that, when executed by the processor, cause the system to: identify a human in a digital image using a trained machine learning model; update room presence information; and determine, by analyzing the room presence information, a next-available conference room. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to: identify a human in a digital image using a trained machine learning model update room presence information; and determine, by analyzing the room presence information, a next-available conference room.
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公开(公告)号：US20210295697A1
公开(公告)日：2021-09-23
申请号：US16924062
申请日：2020-07-08
Applicant: CDW LLC
Inventor： Colin R. Vallance , Michael Alan Robinson , Forrest Weinberg , Sankar Nair
Abstract: An automated check-in method includes receiving a sign-in selection, displaying a user registration, capturing a photograph, receiving user information and a visited user selection, displaying a registration preview, and transmitting a notification. A smart building automated check-in system includes a processor; and a memory storing instructions that, when executed by the processor, cause the system to receive a sign-in selection, display a user registration, capture a photograph receive user information and a visited user selection, display a registration preview, and transmit a notification. A non-transitory computer readable medium includes program instructions that when executed, cause a computer to receive a sign-in selection, display a user registration, capture a photograph, receive user information and a visited user selection, display a registration preview, and transmit a notification.
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