System or Solution Index Fault - Assessment, Identification, Baseline, and Alarm Feature
    3.
    发明申请
    System or Solution Index Fault - Assessment, Identification, Baseline, and Alarm Feature 审中-公开
    系统或解决方案索引故障 - 评估,识别,基线和报警功能

    公开(公告)号:US20130290224A1

    公开(公告)日:2013-10-31

    申请号:US13459941

    申请日:2012-04-30

    IPC分类号: G06N99/00

    摘要: A system may be assessed, based on support engineer knowledge, to identify specific, predictive, index fault indicators. The identified fault indicators may be fed into an embedded automation system on a network device, which is used to baseline the fault indicators, and then subsequently provide alerts when problems begin, so that corrective action may be taken.

    摘要翻译: 可以基于支持工程师的知识来评估系统,以识别特定的,预测性的索引故障指标。 所识别的故障指示器可以馈送到网络设备上的嵌入式自动化系统中,该系统用于对故障指示符进行基线,然后在问题开始时随后提供警报,从而可以采取纠正措施。

    Method and System for Centralized Issue Tracking
    4.
    发明申请
    Method and System for Centralized Issue Tracking 有权
    集中发行跟踪方法与系统

    公开(公告)号:US20130262461A1

    公开(公告)日:2013-10-03

    申请号:US13434388

    申请日:2012-03-29

    IPC分类号: G06F17/30

    摘要: In one embodiment, a method for facilitating centralized issue tracking. The method includes receiving information on a case from an issue tracking system (case information). The method facilitates executing a tagging method stored in a memory device that reads the case information, determines whether a part of the case information is desired information, and then tags the desired information. Finally, the method facilitates communicating the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and at least one other issue tracking system.

    摘要翻译: 在一个实施例中,一种促进集中式问题跟踪的方法。 该方法包括从问题跟踪系统(病例信息)接收关于病例的信息。 该方法有助于执行存储在读取案例信息的存储器件中的标记方法,确定病例信息的一部分是否是期望的信息,然后标记所需信息。 最后,该方法有助于将标记的信息传送到集中式数据库,其中集中式数据库存储标记的信息,并且标签信息可以由问题跟踪系统和至少一个其他问题跟踪系统访问。

    Method and system for centralized issue tracking
    5.
    发明授权
    Method and system for centralized issue tracking 有权
    集中问题跟踪的方法和系统

    公开(公告)号:US08799230B2

    公开(公告)日:2014-08-05

    申请号:US13434388

    申请日:2012-03-29

    IPC分类号: G06F17/30

    摘要: In one embodiment, a method for facilitating centralized issue tracking. The method includes receiving information on a case from an issue tracking system (case information). The method facilitates executing a tagging method stored in a memory device that reads the case information, determines whether a part of the case information is desired information, and then tags the desired information. Finally, the method facilitates communicating the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and at least one other issue tracking system.

    摘要翻译: 在一个实施例中,一种促进集中式问题跟踪的方法。 该方法包括从问题跟踪系统(病例信息)接收关于病例的信息。 该方法有助于执行存储在读取案例信息的存储器件中的标记方法,确定病例信息的一部分是否是期望的信息,然后标记所需信息。 最后,该方法有助于将标记的信息传送到集中式数据库,其中集中式数据库存储标记的信息,并且标签信息可以由问题跟踪系统和至少一个其他问题跟踪系统访问。