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公开(公告)号:US07222082B1
公开(公告)日:2007-05-22
申请号:US09649122
申请日:2000-08-28
申请人: Chandan Adhikari , John T. Anderson , Mark E. Bucci , Paul J. Piccolomini , Dennis H. Smith , Joseph A. Velazquez
发明人: Chandan Adhikari , John T. Anderson , Mark E. Bucci , Paul J. Piccolomini , Dennis H. Smith , Joseph A. Velazquez
IPC分类号: G06Q10/00
CPC分类号: G06Q10/06 , G06Q10/06312 , G06Q30/0202
摘要: A business volume and workforce requirements forecaster includes a business structure, a forecast structure, certain hierarchical levels which map to corresponding levels in the business structure, a volume forecaster which forecasts business volume responsive to historical data and to the business and forecast structures, and a workforce requirements engine which forecasts workforce requirements responsive to the forecast business volume. Business volume is forecast for a predefined duration, responsive to both a first set of historical data, and to the business and forecast structures. Calculation of workforce requirements includes task level consolidation and resource leveling, and can include dynamic standard assignment, wherein different metrics are selected at different times, and where a task is associated with a plurality of standards. An event calendar is defined, and at least one event is selected from the calendar and considered in the step of forecasting.
摘要翻译: 业务量和员工需求预测员包括业务结构,预测结构,映射到业务结构中相应级别的某些层次级别,预测业务量响应历史数据的业务量预测员以及业务和预测结构,以及 劳动力需求引擎,可以预测员工需求,以响应预测业务量。 业务量预测为预定义的持续时间,对第一组历史数据以及业务和预测结构都有响应。 计算人力需求包括任务级合并和资源调配,并且可以包括动态标准分配,其中在不同时间选择不同的度量,并且任务与多个标准相关联。 定义事件日历,并且从日历中选择至少一个事件,并在预测步骤中考虑。
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公开(公告)号:US06823315B1
公开(公告)日:2004-11-23
申请号:US09599016
申请日:2000-06-21
IPC分类号: G06F1760
CPC分类号: G06Q10/06 , G06Q10/063116 , G06Q10/10 , G06Q10/1097
摘要: A method of dynamically scheduling a workforce includes obtaining workforce requirements, attributes and employee preferences, determining a workforce schedule based on the workforce requirements and attributes, determining a schedule value based on workforce requirements and employee preferences, and iteratively modifying the workforce schedule, determining a schedule value based on workforce requirements and preferences for the modified workforce schedule, and comparing schedule values to determine a best workforce schedule.
摘要翻译: 动态调度劳动力的方法包括获得劳动力需求,属性和员工偏好,基于劳动力需求和属性来确定劳动力进度表,根据劳动力需求和员工偏好来确定工作进度值,以及迭代地修改劳动力计划,确定 根据劳动力要求和修改的劳动力计划的偏好设置计划值,并比较计划值以确定最佳员工队伍计划。
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公开(公告)号:US07233919B1
公开(公告)日:2007-06-19
申请号:US09524310
申请日:2000-03-14
IPC分类号: G06F15/02
CPC分类号: G06Q10/10 , G06Q10/1091
摘要: A method for calculating employee compensation includes associating sets of attributes with pay categories. An employee's shifts are split into sub-shifts, responsive to work parameters. A set of attributes is determined for each sub-shift. Each set of attributes is a unique combination of attributes. Sets of attributes are associated with pay categories through a pay category mapping matrix which maps each set of attributes to one or more pay categories. The pay categories with which the set of attributes associated with a particular subshift is associated are then determined responsive to the mapping. A total compensation for an employee is then determined for a pay period by adding the amounts determined for each subshift of the pay period. A compensation qualifier can be associated with each pay category, such that determining compensation for an employee for the sub-shift responsive to the assigned pay category, is in turn responsive to the employee's base pay and the compensation qualifier. One or more pay categories can be tracked. For each tracked pay category, an overflow threshold is specified that is a maximum amount of time that can be accrued in the pay category. A second pay category is specified to receive any amount of time originally assigned to the tracked pay category which is in excess over the threshold. This can be done over various time periods, such as per day or per week.
摘要翻译: 用于计算员工薪酬的方法包括将属性集合与薪酬类别相关联。 根据工作参数,员工的班次被拆分为次班。 为每个子班确定一组属性。 每组属性都是属性的独特组合。 一组属性通过支付类别映射矩阵与付款类别相关联,其将每组属性映射到一个或多个支付类别。 然后,与特定子跳跃相关联的属性集合相关联的支付类别响应于映射被确定。 然后通过加上为薪资期间的每个子期确定的金额确定雇员的总薪酬。 赔偿限定符可以与每个工资类别相关联,以便根据分配的薪酬类别确定对子职位的补偿,反过来又响应雇员的基本工资和补偿限定符。 可以跟踪一个或多个工资类别。 对于每个跟踪的薪酬类别,指定溢出阈值,这是在薪酬类别中可累积的最大时间量。 指定第二个薪酬类别,以接收原先分配给跟踪薪酬类别的超过阈值的任何时间量。 这可以在不同的时间段内完成,例如每天或每周。
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公开(公告)号:US5301320A
公开(公告)日:1994-04-05
申请号:US722691
申请日:1991-06-28
CPC分类号: G06Q10/10 , G06Q10/06311 , G06Q10/06316
摘要: Methods and apparatus for defining, executing, monitoring and controlling the flow of business operations. A designer first defines a workflow by providing a template of business activities that expresses the manner in which these activities relate to one another. The system orchestrates performance of the tasks in accordance with the template; in so doing, it integrates various types of application software, and partitions tasks among various users and computers.
摘要翻译: 用于定义,执行,监控和控制业务流程的方法和设备。 设计师首先通过提供表达这些活动相互关联的方式的业务活动模板来定义工作流程。 系统根据模板协调任务执行情况; 在这样做的过程中,它集成了各种类型的应用软件,并在各种用户和计算机之间分配任务。
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