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公开(公告)号:US06978441B2
公开(公告)日:2005-12-20
申请号:US09970281
申请日:2001-10-03
申请人: Christopher A. Atwood , Yousef R. Yacoub , Eric R. Reid , James C. Liu , Angelo Rajadurai , Prashant Srinivasan , Mehdi Ghazizadeh
发明人: Christopher A. Atwood , Yousef R. Yacoub , Eric R. Reid , James C. Liu , Angelo Rajadurai , Prashant Srinivasan , Mehdi Ghazizadeh
CPC分类号: G06F11/3664 , G06F11/3616 , G06F11/366
摘要: A method of rating a bug, including reporting the bug to a business entity by an interested party, entering information regarding the bug into a database, assigning a priority number for the bug, calculating a sigma number for the bug using the priority number, evaluating the bug to be fixed using the sigma number, and escalating the bug. A bug council rating apparatus, including a database to store the information entered using a graphical user interface, a priority number module configured to generate a priority number, and a sigma number module configured to generate a sigma number.
摘要翻译: 一种评估错误的方法,包括由感兴趣的方面向企业实体报告错误,将有关该错误的信息输入到数据库中,为该错误分配优先级编号,使用优先级编号计算错误的西数,评估 使用sigma数字修复的错误,并升级错误。 一种错误委员会评级装置,包括用于存储使用图形用户界面输入的信息的数据库,被配置为生成优先级数的优先权编号模块,以及被配置为生成西格数的西格数模块。
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公开(公告)号:US07069469B2
公开(公告)日:2006-06-27
申请号:US10328781
申请日:2002-12-23
IPC分类号: G06F11/00
CPC分类号: G06F11/079 , G06F11/0748
摘要: Versioning may be utilized in a knowledge base decision tree in order to provide several useful features. To accomplish this, when a decision tree is traversed, the decision tree representing a knowledge base and having non-leaf nodes with one or more branches representing possible symptoms, and leaf nodes with no branches, branches may be followed corresponding to symptoms experience by the application until a leaf node is reached. This traversal may be recorded as a version, with subsequent traversals having a different version. This allows a user to rerun performance tuning either from the beginning or from an earlier node without having to re-enter information already provided. It also allows a user to resume the performance tuning should he be interrupted in the middle, such as by a crash or by having to halt a long traversal.
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公开(公告)号:US06552813B2
公开(公告)日:2003-04-22
申请号:US08661359
申请日:1996-06-11
申请人: Yousef R. Yacoub
发明人: Yousef R. Yacoub
IPC分类号: G06F1500
CPC分类号: G06F3/1204 , G06F3/1207 , G06F3/121 , G06F3/1226 , G06F3/1234 , G06F3/1259 , G06F3/126 , G06F3/1261 , G06F3/1288
摘要: A virtual printer for print jobs printed on networked printers. First, the virtual printer checks a user's preferences regarding a print job the user wishes to send such as speed and image quality. Next, the virtual printer determines, using a server, database or other query, the most appropriate printer complying with the print job preferences, and located physically near the user and sends the print job to that printer. If the printer returns an error signal, the virtual printer will determine a different printer which closely complies with the print job preferences and re-send the print job. If a busy signal is returned, the user will be given the choice of waiting or having the virtual printer automatically determine the next available appropriate printer. When the print job is complete, the user will be notified of the physical location of the printer where the print job was processed.
摘要翻译: 打印在网络打印机上的打印作业的虚拟打印机。 首先,虚拟打印机检查用户关于用户希望发送的打印作业的偏好,例如速度和图像质量。 接下来,虚拟打印机使用服务器,数据库或其他查询来确定符合打印作业偏好的最合适的打印机,并且物理地位于用户附近并将打印作业发送到该打印机。 如果打印机返回错误信号,则虚拟打印机将确定与打印作业偏好密切相符并重新发送打印作业的其他打印机。 如果返回忙信号,用户将被选择等待或让虚拟打印机自动确定下一个可用的适当打印机。 当打印作业完成时,用户将被通知处理打印作业的打印机的物理位置。
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公开(公告)号:US06452692B1
公开(公告)日:2002-09-17
申请号:US09636082
申请日:2000-08-09
申请人: Yousef R. Yacoub
发明人: Yousef R. Yacoub
IPC分类号: G06K1500
CPC分类号: G06F3/1288 , G06F3/1204 , G06F3/121 , G06F3/1226 , G06F3/1259 , G06F3/126 , G06F3/1261
摘要: A print server for print jobs printed on networked printers. First, the print server receives preferences regarding a print job the user wishes to send such as speed and image quality. Next, the server determines, using a database or other query, the most appropriate printer complying with the print job preferences that is located physically near the user and spools the print job to that printer. If the printer returns an error signal, the server will determine a different printer which closely complies with the print job preferences and re-send the print job. If a busy signal is returned, the user will be given the choice of waiting or having the server automatically determine the next available appropriate printer. When the print job is complete, the user will be notified of the physical location of the printer where the print job was processed.
摘要翻译: 打印在打印机上的打印服务器。 首先,打印服务器接收关于用户希望发送的打印作业的偏好,例如速度和图像质量。 接下来,服务器使用数据库或其他查询确定最合适的打印机,其符合打印作业首选项,该打印作业首选项位于物理上靠近用户的位置,并将打印作业卷绕到该打印机。 如果打印机返回错误信号,则服务器将确定与打印作业偏好密切相符并重新发送打印作业的其他打印机。 如果返回忙信号,用户将被选择等待或让服务器自动确定下一个可用的适当打印机。 当打印作业完成时,用户将被通知处理打印作业的打印机的物理位置。
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