公开(公告)号：US11170161B2

公开(公告)日：2021-11-09

申请号：US15977641

申请日：2018-05-11

Applicant: Citrix Systems, Inc.

Inventor： Ashish Goyal ,  Aditya Chand ,  Mariana Ortiz-Reyes ,  Nitin Kumar Mathur

IPC: G06F40/174 ,  G10L15/32 ,  G10L15/22 ,  H04L12/58 ,  G10L15/26

Abstract: Methods and systems for generating conversation models from documents are described herein. A system may receive a document and generate a conversation model that may be deployed by a chatbot or other automated agent (e.g., voice assistant, messenger bot, etc). The chatbot may use the conversation model to engage in a conversation with a user and obtain information from the user to complete the document. The system may generate questions to ask the user based on text in the document that indicates a request for information. Additionally, the system may provide instructions to a user via a chatbot. The instructions may be generated based on text in the document that explains how to fill out the document.

公开(公告)号：US11734503B2

公开(公告)日：2023-08-22

申请号：US17514683

申请日：2021-10-29

Applicant: Citrix Systems, Inc.

Inventor： Ashish Goyal ,  Aditya Chand ,  Mariana Ortiz-Reyes ,  Nitin Kumar Mathur

IPC: G06F40/174 ,  G10L15/32 ,  G10L15/22 ,  H04L51/02 ,  G10L15/26

CPC classification number: G06F40/174 ,  G10L15/22 ,  G10L15/26 ,  G10L15/32 ,  H04L51/02 ,  G10L2015/225

Abstract: Methods and systems for generating conversation models from documents are described herein. A system may receive a document and generate a conversation model that may be deployed by a chatbot or other automated agent (e.g., voice assistant, messenger bot, etc.). The chatbot may use the conversation model to engage in a conversation with a user and obtain information from the user to complete the document. The system may generate questions to ask the user based on text in the document that indicates a request for information. Additionally, the system may provide instructions to a user via a chatbot. The instructions may be generated based on text in the document that explains how to fill out the document.