Vehicle inventory and customer relation management system and method

    公开(公告)号:US10387826B2

    公开(公告)日:2019-08-20

    申请号:US14148725

    申请日:2014-01-07

    Abstract: In one embodiment of the present invention, provided is a system and methods for managing vehicles on a car dealer lot and for customer relation management after the time of sale of the vehicle, the system having a first mode, where the system tracks the location of vehicles on the dealer's lot so that vehicles can be easily found by make, model, trim level, price and other distinguishing vehicle features, the system further providing vehicle access authorization and reporting of any access or status change to the vehicle. In a second mode, data is collected from the vehicle data bus network regarding vehicle performance, driving behavior, history, and similar parameters and is analyzed and packaged so it may be usefully be communicated to the vehicle owner or others.

    VEHICLE INVENTORY AND CUSTOMER RELATION MANGEMENT SYSTEM AND METHOD
    2.
    发明申请
    VEHICLE INVENTORY AND CUSTOMER RELATION MANGEMENT SYSTEM AND METHOD 审中-公开
    车辆库存和客户关系管理系统与方法

    公开(公告)号:US20150193726A1

    公开(公告)日:2015-07-09

    申请号:US14148725

    申请日:2014-01-07

    CPC classification number: G06Q10/087 B60R25/2018 G07C5/008 G07C9/00103

    Abstract: In one embodiment of the present invention, provided is a system and methods for managing vehicles on a car dealer lot and for customer relation management after the time of sale of the vehicle, the system having a first mode, where the system tracks the location of vehicles on the dealer's lot so that vehicles can be easily found by make, model, trim level, price and other distinguishing vehicle features, the system further providing vehicle access authorization and reporting of any access or status change to the vehicle. In a second mode, data is collected from the vehicle data bus network regarding vehicle performance, driving behavior, history, and similar parameters and is analyzed and packaged so it may be usefully be communicated to the vehicle owner or others.

    Abstract translation: 在本发明的一个实施例中,提供了一种用于在汽车经销商批次上管理车辆并且在车辆销售之后进行客户关系管理的系统和方法,该系统具有第一模式,其中系统跟踪 经销商的车辆,使得车辆可以通过制造,型号,装饰水平,价格等区别车辆特征容易地找到,系统进一步提供车辆访问授权和向车辆报告任何访问或状态变更。 在第二模式中,从车辆数据总线网络收集关于车辆性能,驾驶行为,历史和类似参数的数据,并且被分析和打包,以便有用地将其传达给车主或其他人。

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