公开(公告)号：US20060197975A1

公开(公告)日：2006-09-07

申请号：US11136197

申请日：2005-05-24

申请人： David Chevalier ,  James Baker ,  Steven Goode ,  Henry Kazecki

发明人： David Chevalier ,  James Baker ,  Steven Goode ,  Henry Kazecki

IPC分类号： G06F3/12

CPC分类号： G06F3/1285 ,  G06F3/1204 ,  G06F3/1228

摘要： A method for printing programs and/or data from a handheld or remote computer 101 to each one of a plurality of printers 109, includes providing a secondary computer 105 having a plurality of printer drivers that facilitate the printing of the remote computer programs and/or data by one or more of the printers 109, sending the remote computer program from the remote computer 101 to the secondary computer 105 via an interface 103, and providing an interface 107 between the secondary computer 105 and the plurality of printers 109.

摘要翻译： 将程序和/或数据从手持或远程计算机101打印到多个打印机109中的每一个的方法包括提供具有多个打印机驱动程序的辅助计算机105，该打印机驱动程序便于打印远程计算机程序和/或 通过一个或多个打印机109的数据，经由接口103将远程计算机程序从远程计算机101发送到次计算机105，以及在辅助计算机105和多个打印机109之间提供接口107。

公开(公告)号：US08295472B2

公开(公告)日：2012-10-23

申请号：US11852792

申请日：2007-09-10

申请人： David Chevalier

发明人： David Chevalier

IPC分类号： H04M3/00

CPC分类号： H04M3/5191

摘要： A method for managing calls and web-submissions includes receiving a web-submission at a first time; generating a first ticket associated with the web-submission; generating a first digital file indicating both the first ticket and that the web-submission was received from a system; storing the first ticket and the first digital file in a first record of a queue; receiving a live call at a second time; generating a second ticket associated with the live call; generating a second digital file when the live call changes into a hang-up call before being serviced by an agent, the second digital file indicating both the second ticket and that the live call was received from a device; storing the live call or the second ticket and the second digital file in a second record of the queue, the first record being positioned in the queue before the second record, the queue being configured to have the first record being serviced before the second record.

摘要翻译： 用于管理呼叫和网络提交的方法包括在第一时间接收网络提交; 生成与网页提交相关的第一张票; 生成指示第一票和从系统接收到网络提交的第一数字文件; 将第一票和第一数字文件存储在队列的第一记录中; 第二次接听现场电话; 产生与现场通话相关的第二张票; 当所述实时呼叫在被代理服务之前变成挂断呼叫时产生第二数字文件，所述第二数字文件指示从所述设备接收到所述第二票和所述直播呼叫; 将所述直播电话或所述第二票据和所述第二数字文件存储在所述队列的第二记录中，所述第一记录在所述第二记录之前位于所述队列中，所述队列被配置为在所述第二记录之前服务所述第一记录。

公开(公告)号：US20090067612A1

公开(公告)日：2009-03-12

申请号：US11852792

申请日：2007-09-10

申请人： David Chevalier

发明人： David Chevalier

IPC分类号： H04M3/00

CPC分类号： H04M3/5191

摘要： A method for managing calls and web-submissions includes receiving a web-submission at a first time; generating a first ticket associated with the web-submission; generating a first digital file indicating both the first ticket and that the web-submission was received from a system; storing the first ticket and the first digital file in a first record of a queue; receiving a live call at a second time; generating a second ticket associated with the live call; generating a second digital file when the live call changes into a hang-up call before being serviced by an agent, the second digital file indicating both the second ticket and that the live call was received from a device; storing the live call or the second ticket and the second digital file in a second record of the queue, the first record being positioned in the queue before the second record, the queue being configured to have the first record being serviced before the second record.

摘要翻译： 用于管理呼叫和网络提交的方法包括在第一时间接收网络提交; 生成与网页提交相关的第一张票; 生成指示第一票和从系统接收到网络提交的第一数字文件; 将第一票和第一数字文件存储在队列的第一记录中; 第二次接听现场电话; 产生与现场通话相关的第二张票; 当所述实时呼叫在被代理服务之前变成挂断呼叫时产生第二数字文件，所述第二数字文件指示从所述设备接收到所述第二票和所述直播呼叫; 将所述直播电话或所述第二票据和所述第二数字文件存储在所述队列的第二记录中，所述第一记录在所述第二记录之前位于所述队列中，所述队列被配置为在所述第二记录之前服务所述第一记录。

公开(公告)号：US5253131A

公开(公告)日：1993-10-12

申请号：US489481

申请日：1990-03-06

申请人： David Chevalier

发明人： David Chevalier

IPC分类号： G11B20/12 ,  G11B21/08 ,  G11B27/30 ,  G11B27/32

CPC分类号： G11B27/3027 ,  G11B20/1252 ,  G11B21/083 ,  G11B2020/10916

摘要： A servo pattern which provides for reference clock synchronization, track following and track crossing, and radial and angular head position information, is described. On each servo track, no two locations have the same pattern, and on each servo track, the pattern read is different from the pattern read on any other servo track. Off-track error signals are derived from the relative read signal amplitudes of adjacent track patterns and reference clock synchronization is derived from the timing of the pulses read. During drive operation, the pattern read from a servo track is compared to an identical pattern generated electronically. Radial and angular position can then be known with certainty when the two patterns match within predetermined bounds. The present invention allows all pulses in the pattern to be used for reference clock synchronization, track following and seeking, and radial and angular position acquisition.

摘要翻译： 描述了提供参考时钟同步，跟踪跟踪和跟踪交叉以及径向和角度头部位置信息的伺服模式。 在每个伺服磁道上，没有两个位置具有相同的模式，并且在每个伺服磁道上，模式读取与在任何其他伺服磁道上读取的模式不同。 从相邻轨道图案的相对读信号振幅导出偏离轨道误差信号，并且从读取的脉冲的定时导出参考时钟同步。 在驱动操作期间，将从伺服磁道读取的模式与电子产生的相同模式进行比较。 然后，当两个模式在预定范围内匹配时，可以确定地知道径向和角位置。 本发明允许图案中的所有脉冲用于参考时钟同步，跟踪跟踪和追踪以及径向和角位置采集。