Method and system to enable submission and subsequent retrieval of enhanced voice mail messages
    1.
    发明申请
    Method and system to enable submission and subsequent retrieval of enhanced voice mail messages 审中-公开
    方法和系统能够提供和随后检索增强型语音邮件消息

    公开(公告)号:US20060153347A1

    公开(公告)日:2006-07-13

    申请号:US11289580

    申请日:2005-11-30

    IPC分类号: H04M11/00

    摘要: A method suitable for execution by a voice mail system for handling a call placed by a caller. The method comprises providing the caller with an opportunity to submit a voice segment and providing the caller with an opportunity to submit an auxiliary electronic message, such as text or files. A composite message comprising the voice segment and the auxiliary electronic message is stored in a database. The auxiliary electronic message is released to its intended recipient upon subsequent interaction between the intended recipient and the voice mail system. The ability of the caller to submit text or files increases the accuracy and flexibility with which certain types of information can be conveyed to the intended recipient. At the same time, the ability of the intended recipient to access text or files associated with individual messages allows the intended recipient to better manage missed calls when eventually accessing his or her mailbox.

    摘要翻译: 一种适用于语音邮件系统执行以处理由呼叫者发出的呼叫的方法。 该方法包括向呼叫者提供提交语音段并提供呼叫者提供诸如文本或文件的辅助电子消息的机会的机会。 包括语音段和辅助电子消息的复合消息被存储在数据库中。 辅助电子消息在预期收件人和语音邮件系统之间的后续交互中被释放到其预期的接收者。 呼叫者提交文本或文件的能力增加了将某些类型的信息传达给预期收件人的准确性和灵活性。 同时,预期收件人访问与单个消息相关联的文本或文件的能力允许预期收件人在最终访问他或她的邮箱时更好地管理未接来电。