Data center issue resolution prioritization

    公开(公告)号:US11418411B1

    公开(公告)日:2022-08-16

    申请号:US17510466

    申请日:2021-10-26

    IPC分类号: H04L41/50 H04L41/142

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: monitoring a plurality of data center assets contained within a data center; identifying a plurality of data center issues based upon the monitoring; performing a data center issue grooming operation, the data center issue grooming operation identifying a number of data center issues from the plurality of data center issues; and performing a data center issue prioritization operation, the data center issue prioritization operation prioritizing the number of data center issues from the plurality of data center issues, the prioritizing being for at least one of resolution and remediation.

    Data Center Issue Impact Analysis

    公开(公告)号:US20230131986A1

    公开(公告)日:2023-04-27

    申请号:US17510470

    申请日:2021-10-26

    IPC分类号: G06F11/07 G06F11/32

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: monitoring a plurality of data center assets contained within a data center; receiving a data center asset data stream, the data center asset data stream comprising a plurality of data center events, at least some of the plurality of data center events having associated data center issues; capturing asset alert data from the plurality of data center events; and, performing a data center issue analysis operation, the data center issue analysis operation using the asset alert data from the plurality of data center events, the data center issue analysis operation identifying a data center asset from the plurality of data center assets affected by the particular data center issue.

    System for Generating Data Center Asset Configuration Recommendations

    公开(公告)号:US20230136532A1

    公开(公告)日:2023-05-04

    申请号:US17512718

    申请日:2021-10-28

    IPC分类号: H04L12/24

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: identifying a plurality of assets within a data center; monitoring usage of the plurality of assets within the data center; generating data center asset profile data based upon the monitoring; identifying a plurality of asset configurations related to the asset profile data; ranking the plurality of asset configurations based upon the data center asset profile data; and, generating a recommended asset configuration recommendation based upon the ranking.

    SYSTEMS AND METHODS FOR IDENTIFICATION OF ISSUE RESOLUTIONS USING COLLABORATIVE FILTERING

    公开(公告)号:US20230073644A1

    公开(公告)日:2023-03-09

    申请号:US17468894

    申请日:2021-09-08

    IPC分类号: G06F11/30 G06F11/07

    摘要: Systems and methods are provided for providing recommended resolutions to issues occurring during operation of an Information Handling System (IHS). Similar issues, each associated with resolution information specifying one or more recommended resolutions, are identified within an issue repository. Collaborative filtering is utilized on the similar issues and associated resolution information to generate a first ranked list. Collaborative filtering is also utilized on a subset of the similar issues and associated resolution information to generate a second ranked list of the subset of similar issues and associated resolution information, where the subset of similar issues are each selected based on being within a time proximity to the reported issue. A linear regression is utilized on the first ranked list and the second ranked list to generate a ranked list of recommended resolutions to the reported issue that is then provided to an administrator.

    Data center issue impact analysis

    公开(公告)号:US11748184B2

    公开(公告)日:2023-09-05

    申请号:US17510470

    申请日:2021-10-26

    IPC分类号: G06F11/07 G06F11/32

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: monitoring a plurality of data center assets contained within a data center; receiving a data center asset data stream, the data center asset data stream comprising a plurality of data center events, at least some of the plurality of data center events having associated data center issues; capturing asset alert data from the plurality of data center events; and, performing a data center issue analysis operation, the data center issue analysis operation using the asset alert data from the plurality of data center events, the data center issue analysis operation identifying a data center asset from the plurality of data center assets affected by the particular data center issue.

    Systems and methods for identification of issue resolutions using collaborative filtering

    公开(公告)号:US11726856B2

    公开(公告)日:2023-08-15

    申请号:US17468894

    申请日:2021-09-08

    IPC分类号: G06F11/07

    摘要: Systems and methods are provided for providing recommended resolutions to issues occurring during operation of an Information Handling System (IHS). Similar issues, each associated with resolution information specifying one or more recommended resolutions, are identified within an issue repository. Collaborative filtering is utilized on the similar issues and associated resolution information to generate a first ranked list. Collaborative filtering is also utilized on a subset of the similar issues and associated resolution information to generate a second ranked list of the subset of similar issues and associated resolution information, where the subset of similar issues are each selected based on being within a time proximity to the reported issue. A linear regression is utilized on the first ranked list and the second ranked list to generate a ranked list of recommended resolutions to the reported issue that is then provided to an administrator.

    System for Calculating Costs Associated with Data Center Asset Configurations

    公开(公告)号:US20230136102A1

    公开(公告)日:2023-05-04

    申请号:US17512717

    申请日:2021-10-28

    IPC分类号: H04L12/26

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: identifying a plurality of assets within a data center; generating data center asset profile data for each of the plurality of assets within the data center; identifying a plurality of asset configurations related to the asset profile data; and, calculating costs associated with the plurality of asset configurations related to the asset profile data.

    Data Center Issue Contextualization and Enrichment

    公开(公告)号:US20230130927A1

    公开(公告)日:2023-04-27

    申请号:US17510475

    申请日:2021-10-26

    IPC分类号: G06F11/07 G06N5/04

    摘要: A system, method, and computer-readable medium are disclosed for performing a data center monitoring and management operation. The data center monitoring and management operation includes: collecting historical asset data; producing a prediction model associated with the historical asset data; identifying semantic changes in telemetry of the historical asset data; receiving a data center asset data stream, the data center asset data stream comprising a plurality of data center events, at least some of the plurality of data center events having associated data center issues; identifying telemetry changes and events of interest for the plurality of data center events; and, determining a context of changes for the plurality of data center events, the determining using the prediction model associated with the historical asset data.