Multi-tenant, multi-media call center services platform system
    1.
    发明授权
    Multi-tenant, multi-media call center services platform system 有权
    多租户,多媒体呼叫中心服务平台系统

    公开(公告)号:US06831966B1

    公开(公告)日:2004-12-14

    申请号:US09651791

    申请日:2000-08-30

    IPC分类号: H04M164

    摘要: A call center system for enabling communication between callers and subscribers. The call center system includes a public switched telephone network (PSTN) and a virtual call center operable to receive calls from callers via the PSTN. The virtual call center performs Interactive Voice Response (IVR) and Automated Call Distributor (ACD) functions to the callers on behalf of subscribers of the virtual call center for enabling communication between the callers and the subscribers. The virtual call center performs IVR and ACD functions to callers on behalf of each subscriber based on a service level agreement between each subscriber and the virtual call center. The virtual call center performs IVR functions associated with a subscriber for a caller to access information from the subscriber and for a caller to provide information to the subscriber. The virtual call center performs ACD functions associated with the subscriber to connect the caller with an agent of the subscriber.

    摘要翻译: 呼叫中心系统,用于实现呼叫者和用户之间的通信。 呼叫中心系统包括公共交换电话网(PSTN)和虚拟呼叫中心,可操作以经由PSTN从呼叫者接收呼叫。 虚拟呼叫中心代表虚拟呼叫中心的用户向呼叫者执行交互式语音响应(IVR)和自动呼叫分配器(ACD)功能,以实现呼叫者和用户之间的通信。 虚拟呼叫中心根据每个用户和虚拟呼叫中心之间的服务级别协议,代表每个用户对呼叫者执行IVR和ACD功能。 虚拟呼叫中心执行与订户相关联的IVR功能,用于呼叫者访问来自用户的信息和呼叫者向用户提供信息。 虚拟呼叫中心执行与用户相关联的ACD功能,以将呼叫者与用户的代理连接起来。

    Plunger Storage and Transportation Device
    2.
    发明申请
    Plunger Storage and Transportation Device 有权
    柱塞储存和运输装置

    公开(公告)号:US20090095646A1

    公开(公告)日:2009-04-16

    申请号:US12249146

    申请日:2008-10-10

    IPC分类号: B65D83/00

    CPC分类号: A47K17/00

    摘要: A plunger storage and transportation device that is adapted to store, hold, and secure, and is capable of storing, holding, and securing, many different sizes, shapes, and styles of plungers. The plunger storage and transportation device includes structure that secures at least the plunger head within a housing. The device can be easily transported from one location to another while securing a plunger in a contained, clean, and easy manner. Accordingly, the plunger storage and transportation device may be used with, and can transport, a multitude of different plungers produced by a wide variety of plunger manufacturers, and therefore not be limited to one type or size of plunger.

    摘要翻译: 柱塞存储和运输装置,其适于存储,保持和固定,并且能够存储,保持和固定许多不同尺寸,形状和类型的柱塞。 柱塞储存和运输装置包括至少将柱塞头固定在壳体内的结构。 该装置可以容易地从一个位置运输到另一个位置,同时以一个容纳,清洁和容易的方式固定柱塞。 因此,柱塞储存和运输装置可以与各种柱塞制造商一起使用并且可以运送由多种柱塞制造商生产的多种不同的柱塞,因此不限于一种类型或尺寸的柱塞。

    Antenna switching technique for improved data throughput in
communication networks
    3.
    发明授权
    Antenna switching technique for improved data throughput in communication networks 失效
    天线切换技术,用于改善通信网络中的数据吞吐量

    公开(公告)号:US5881371A

    公开(公告)日:1999-03-09

    申请号:US549631

    申请日:1995-10-27

    申请人: Jim Reynolds

    发明人: Jim Reynolds

    IPC分类号: H04B1/44 H04B1/40

    CPC分类号: H04B1/44

    摘要: The r.f. power generating apparatus interacting with the communication network is disclosed. The apparatus comprises the dummy load and the computer operated antenna-dummy load switch. The computer operates the antenna-dummy load switch in such a way that the attack and decay phases associated with the data transmission from the r.f. power generating apparatus to the communication network are eliminated. A plurality of the r.f. apparatuses interacting with the same communication network on the same frequency wherein each of the apparatuses includes the antenna-dummy load switch is also disclosed.

    摘要翻译: r.f. 公开了与通信网络交互的发电设备。 该装置包括虚拟负载和计算机操作的天线 - 虚拟负载开关。 计算机以这样的方式操作天线 - 虚拟负载开关,即与来自r.f.的数据传输相关联的攻击和衰减阶段。 省去了通信网络的发电装置。 多个r.f. 还公开了在相同频率上与相同通信网络交互的设备,其中每个设备包括天线 - 虚拟负载开关。

    Plunger storage and transportation device
    4.
    发明授权
    Plunger storage and transportation device 有权
    柱塞储存和运输装置

    公开(公告)号:US07861859B2

    公开(公告)日:2011-01-04

    申请号:US12249146

    申请日:2008-10-10

    IPC分类号: A45C11/26 E03D11/00

    CPC分类号: A47K17/00

    摘要: A plunger storage and transportation device that is adapted to store, hold, and secure, and is capable of storing, holding, and securing, many different sizes, shapes, and styles of plungers. The plunger storage and transportation device includes structure that secures at least the plunger head within a housing. The device can be easily transported from one location to another while securing a plunger in a contained, clean, and easy manner. Accordingly, the plunger storage and transportation device may be used with, and can transport, a multitude of different plungers produced by a wide variety of plunger manufacturers, and therefore not be limited to one type or size of plunger.

    摘要翻译: 柱塞存储和运输装置,其适于存储,保持和固定,并且能够存储,保持和固定许多不同尺寸,形状和类型的柱塞。 柱塞储存和运输装置包括至少将柱塞头固定在壳体内的结构。 该装置可以容易地从一个位置运输到另一个位置,同时以一个容纳,清洁和容易的方式固定柱塞。 因此,柱塞储存和运输装置可以与各种柱塞制造商一起使用并且可以运送由多种柱塞制造商生产的多种不同的柱塞,因此不限于一种类型或尺寸的柱塞。