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公开(公告)号：US06522886B1
公开(公告)日：2003-02-18
申请号：US09447137
申请日：1999-11-22
IPC分类号： H04Q720
CPC分类号： H04W72/005
摘要： A method and system for simultaneously sharing wireless communications among multiple wireless handsets deployed in a wireless network having at least one cell site associated therewith includes a first and second wireless handset for transmitting a request for the same wireless communication. The wireless network then assigns a first wireless receive channel to the first wireless handset and the second wireless handset and simultaneously transmits the requested wireless communication to the first and second wireless handsets for receipt by the first wireless receive channel. If the requested wireless communication originates from a source handset, and the first and second handsets are located in direct communication proximity to the source handset, the source handset itself negotiates the common wireless receive channel for receiving the requested wireless communication.
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公开(公告)号：US07139376B2
公开(公告)日：2006-11-21
申请号：US09785863
申请日：2001-02-16
申请人： Jafar Nabkel , Karen Siegel-Jacobs , Harvey J. Benson , Edward A. Youngs , Donald E. Gillespie , Mark S. Maize , Mark W. Hardison
发明人： Jafar Nabkel , Karen Siegel-Jacobs , Harvey J. Benson , Edward A. Youngs , Donald E. Gillespie , Mark S. Maize , Mark W. Hardison
CPC分类号： H04M3/4878 , H04M3/2272 , H04M3/42068 , H04M3/53333 , H04M2203/353
摘要： A method and system for providing preselected information services to a subscriber includes detection of an off-hook condition at a subscriber telephone line and determining the preselected information services for the subscriber. A message is generated corresponding to the determined information services by correlating the subscriber's directory number to the selected information services in the subscriber's profile.
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3.发明授权Method and system for providing transmission of selected media programs to a wireless subscriber 有权用于向无线用户提供所选媒体节目传输的方法和系统公开(公告)号：US06600918B1
公开(公告)日：2003-07-29
申请号：US09447138
申请日：1999-11-22
IPC分类号： H04Q720
CPC分类号： H04W4/06
摘要： A method and system for providing transmission of a selected media program to a wireless handset includes a source provider, such as a wireless network or a wireless handset, for receiving a transmission from at least one media program provider. At least one wireless handset transmits a request selecting one of the media programs. In response thereto, the source provider simultaneously transmits the selected media program to each of the wireless handsets.
摘要翻译： 用于向无线手机提供所选媒体节目传输的方法和系统包括用于从至少一个媒体节目提供商接收传输的源提供商，诸如无线网络或无线手机。 至少一个无线手机发送选择一个媒体节目的请求。 响应于此，源提供商同时将所选择的媒体节目发送到每个无线手机。
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4.发明授权公开(公告)号：US08364126B2
公开(公告)日：2013-01-29
申请号：US10601773
申请日：2003-06-23
CPC分类号： H04W4/06
摘要： A method and system for providing transmission of a selected media program to a wireless handset includes a source provider, such as a wireless network or a wireless handset, for receiving a transmission from at least one media program provider. At least one wireless handset transmits a request selecting one of the media programs. In response thereto, the source provider simultaneously transmits the selected media program to each of the wireless handsets.
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公开(公告)号：US06831966B1
公开(公告)日：2004-12-14
申请号：US09651791
申请日：2000-08-30
申请人： Earl Tegan , Renata Corlett , Craig Stevenson , Jim Reynolds , Karen Siegel-Jacobs , Terri Ford
发明人： Earl Tegan , Renata Corlett , Craig Stevenson , Jim Reynolds , Karen Siegel-Jacobs , Terri Ford
IPC分类号： H04M164
CPC分类号： H04M3/493 , H04M3/5125 , H04M3/5233
摘要： A call center system for enabling communication between callers and subscribers. The call center system includes a public switched telephone network (PSTN) and a virtual call center operable to receive calls from callers via the PSTN. The virtual call center performs Interactive Voice Response (IVR) and Automated Call Distributor (ACD) functions to the callers on behalf of subscribers of the virtual call center for enabling communication between the callers and the subscribers. The virtual call center performs IVR and ACD functions to callers on behalf of each subscriber based on a service level agreement between each subscriber and the virtual call center. The virtual call center performs IVR functions associated with a subscriber for a caller to access information from the subscriber and for a caller to provide information to the subscriber. The virtual call center performs ACD functions associated with the subscriber to connect the caller with an agent of the subscriber.
摘要翻译： 呼叫中心系统，用于实现呼叫者和用户之间的通信。 呼叫中心系统包括公共交换电话网（PSTN）和虚拟呼叫中心，可操作以经由PSTN从呼叫者接收呼叫。 虚拟呼叫中心代表虚拟呼叫中心的用户向呼叫者执行交互式语音响应（IVR）和自动呼叫分配器（ACD）功能，以实现呼叫者和用户之间的通信。 虚拟呼叫中心根据每个用户和虚拟呼叫中心之间的服务级别协议，代表每个用户对呼叫者执行IVR和ACD功能。 虚拟呼叫中心执行与订户相关联的IVR功能，用于呼叫者访问来自用户的信息和呼叫者向用户提供信息。 虚拟呼叫中心执行与用户相关联的ACD功能，以将呼叫者与用户的代理连接起来。
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公开(公告)号：US5832060A
公开(公告)日：1998-11-03
申请号：US665137
申请日：1996-06-14
摘要： A method for call back messaging is disclosed. The method allows a calling party to provide name and number information for automatic delivery to a called party in instances where the called party does not answer the incoming call, or where the line of the called party is busy. The method of the present invention may include the steps of processing an exception for an incoming call from the calling party to the called party, playing at least a first announcement to the calling party to provide the calling party an opportunity to provide information to the called party, processing information provided by the calling party, placing at least a first call to the called party to attempt to deliver the information provided by the calling party and playing at least a first message to the called party, the first messaging containing the information provided by the calling party.
摘要翻译： 公开了一种用于回叫消息的方法。 该方法允许主叫方提供名称和号码信息，以便在被叫方不接听来电或被叫方的线路忙碌的情况下自动传送给被叫方。 本发明的方法可以包括以下步骤：处理来自呼叫方到被叫方的呼入的异常，至少播放第一通知给呼叫方，以向主叫方提供向被叫方提供信息的机会 主叫方提供的处理信息，至少向被叫方发起呼叫，尝试传送主叫方提供的信息，并向被叫方播放至少第一消息，第一消息包含提供的信息 由主叫方
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7.发明授权Method and system for providing location-sensitive call management services to a mobile subscriber 有权用于向移动用户提供位置敏感呼叫管理服务的方法和系统公开(公告)号：US07340262B1
公开(公告)日：2008-03-04
申请号：US09444359
申请日：1999-11-18
IPC分类号： H04Q7/20
CPC分类号： H04W4/02
摘要： A method and system for processing communication services for a mobile subscriber associated with a wireless network includes a database for storing location-dependent rules associated with at least one communication service subscribed to by the mobile subscriber. Service logic then determines a current location of the mobile subscriber and generates call processing instructions for processing the communication services based on the location-dependent rules and the current location of the mobile subscriber.
摘要翻译： 用于处理与无线网络相关联的移动用户的通信服务的方法和系统包括用于存储与由移动用户订阅的至少一个通信服务相关联的位置相关规则的数据库。 服务逻辑然后确定移动用户的当前位置，并且基于位置相关规则和移动用户的当前位置生成用于处理通信服务的呼叫处理指令。
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