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公开(公告)号：US20110314138A1
公开(公告)日：2011-12-22
申请号：US12988105
申请日：2010-07-07
申请人： Emiko Kobayashi , Yutaka Kudo , Kiminori Sugauchi , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
发明人： Emiko Kobayashi , Yutaka Kudo , Kiminori Sugauchi , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
IPC分类号： G06F15/177
CPC分类号： G06F11/0709 , G06F11/076 , G06F11/079 , G06F11/3476
摘要： In a computer system that comprises multiple target computers and an analysis computer, one or more first target computers, in which a predetermined application has been installed and invoked, send a log comprising information of multiple configuration changes that have been made prior to invoking the predetermined application to the analysis computer, and the analysis computer receives the log and computes, for each type of configuration change and based on the log, an invocation failure rate which is a percentage at which the invocation of the predetermined application fails subsequent to the configuration change. Then, a second target computer receives, from the analysis computer, first information comprising an invocation failure rate for each type of configuration change related to the predetermined application, and based on the invocation failure rate, displays the type of configuration change that is the cause of the failure of the predetermined application invocation.
摘要翻译： 在包括多个目标计算机和分析计算机的计算机系统中，在其中安装和调用了预定应用的一个或多个第一目标计算机发送包括在调用预定的应用程序之前已经进行的多个配置更改的信息的日志 应用于分析计算机，并且分析计算机接收日志并针对每种类型的配置更改并且基于日志计算调用失败率，该调用失败率是在配置改变之后调用预定应用程序失败的百分比 。 然后，第二目标计算机从分析计算机接收包括与预定应用相关的每种类型的配置改变的调用失败率的第一信息，并且基于调用失败率，显示作为原因的配置改变的类型 的预定应用程序调用失败。
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公开(公告)号：US08024617B2
公开(公告)日：2011-09-20
申请号：US12526383
申请日：2009-03-30
申请人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
发明人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
IPC分类号： G06F11/00
CPC分类号： G06F11/079 , G06F11/0706 , G06F11/0751 , H04L41/0681 , H04L41/0813 , H04L41/0856 , H04L41/0866
摘要： A technique determines which configuration change(s) caused an application invocation failure of a computer application without the need for a knowledge database. To determine which configuration change is the most likely cause, the cause analysis program (121) checks other computers (102) that have experienced the same configuration changes. The cause analysis program checks and counts the application invocation results before and after each configuration change is done. If the same configuration changes are found in the other computers, the program checks whether each configuration change caused or cured the same problem in that computer. The program counts the similar cases for all of the computers. Subsequently, the program calculates the ratio of those instances involving a change from success to failure and the ratio of those instances involving a change from failure to success out of all instances for each configuration change.
摘要翻译： 一种技术确定哪个配置更改导致计算机应用程序的应用程序调用失败，而无需知识数据库。 为了确定哪个配置更改是最可能的原因，原因分析程序（121）检查经历相同配置更改的其他计算机（102）。 原因分析程序在完成每个配置更改之前和之后检查并计算应用程序调用结果。 如果在其他计算机中找到相同的配置更改，程序将检查每个配置更改是否导致或修复了该计算机中的相同问题。 该程序计算所有计算机的类似情况。 随后，程序计算涉及从成功到失败的变化的那些实例的比率以及涉及每个配置更改的所有实例之间从故障到成功的变化的那些实例的比率。
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公开(公告)号：US08601319B2
公开(公告)日：2013-12-03
申请号：US13213512
申请日：2011-08-19
申请人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
发明人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
IPC分类号： G06F11/00
CPC分类号： G06F11/079 , G06F11/0706 , G06F11/0751 , H04L41/0681 , H04L41/0813 , H04L41/0856 , H04L41/0866
摘要： A technique determines which configuration change(s) caused an application invocation failure of a computer application without the need for a knowledge database. To determine which configuration change is the most likely cause, the cause analysis program checks other computers that have experienced the same configuration changes. The cause analysis program checks and counts the application invocation results before and after each configuration change is done. If the same configuration changes are found in the other computers, the program checks whether each configuration change caused or cured the same problem in that computer. The program counts the similar cases for all of the computers. Subsequently, the program calculates the ratio of those instances involving a change from success to failure and the ratio of those instances involving a change from failure to success out of all instances for each configuration change.
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4.发明申请公开(公告)号：US20110047414A1
公开(公告)日：2011-02-24
申请号：US12526383
申请日：2009-03-30
申请人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
发明人： Yutaka Kudo , Tetsuya Masuishi , Takahiro Fujita , Yoshitsugu Ono
IPC分类号： G06F11/07
CPC分类号： G06F11/079 , G06F11/0706 , G06F11/0751 , H04L41/0681 , H04L41/0813 , H04L41/0856 , H04L41/0866
摘要： A technique determines which configuration change(s) caused an application invocation failure of a computer application without the need for a knowledge database. To determine which configuration change is the most likely cause, the cause analysis program (121) checks other computers (102) that have experienced the same configuration changes. The cause analysis program checks and counts the application invocation results before and after each configuration change is done. If the same configuration changes are found in the other computers, the program checks whether each configuration change caused or cured the same problem in that computer. The program counts the similar cases for all of the computers. Subsequently, the program calculates the ratio of those instances involving a change from success to failure and the ratio of those instances involving a change from failure to success out of all instances for each configuration change.
摘要翻译： 一种技术确定哪个配置更改导致计算机应用程序的应用程序调用失败，而无需知识数据库。 为了确定哪个配置更改是最可能的原因，原因分析程序（121）检查经历相同配置更改的其他计算机（102）。 原因分析程序在完成每个配置更改之前和之后检查并计算应用程序调用结果。 如果在其他计算机中找到相同的配置更改，程序将检查每个配置更改是否导致或修复了该计算机中的相同问题。 该程序计算所有计算机的类似情况。 随后，程序计算涉及从成功到失败的变化的那些实例的比率以及涉及每个配置更改的所有实例之间从故障到成功的变化的那些实例的比率。
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公开(公告)号：US20090313198A1
公开(公告)日：2009-12-17
申请号：US12213257
申请日：2008-06-17
IPC分类号： G06N5/02
CPC分类号： H04L41/0631 , G06F11/0709 , G06F11/079 , G06N5/025 , H04L41/046 , H04L41/0681 , H04L41/069 , H04L41/12 , H04L41/16 , H04L43/04
摘要： A root cause analysis engine uses event durations and gradual deletion of events to improve analysis accuracy and reduce the number of required calculations. Matching ratios of relevant rules are recalculated every time notification of an event is received. The calculation results are held in a rule memory in the analysis engine. Each event has a valid duration, and when the duration has expired, that event is deleted from the rule memory. Events held in the rule memory can be deleted without affecting other events held in the rule memory. The analysis engine can then re-calculate the matching ratio of each rule by only performing the re-calculation with respect to affected rules related to the deleted event. The calculation cost can be reduced because analysis engine processes events incrementally or decrementally. Analysis engine can determine the most possible conclusion even if one or more condition elements were not true.
摘要翻译： 根本原因分析引擎使用事件持续时间和逐渐删除事件，以提高分析准确性并减少所需计算的数量。 每次收到事件通知时，都会重新计算相关规则的匹配比例。 计算结果保存在分析引擎的规则存储器中。 每个事件都有有效的持续时间，当持续时间到期时，该事件将从规则存储器中删除。 在规则存储器中保存的事件可以被删除，而不会影响规则存储器中保存的其他事件。 然后，分析引擎可以通过仅针对与已删除事件相关的受影响规则执行重新计算来重新计算每个规则的匹配比例。 计算成本可以减少，因为分析引擎会逐渐或者递减地处理事件。 分析引擎可以确定最可能的结论，即使一个或多个条件元素不是真的。
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公开(公告)号：US08583581B2
公开(公告)日：2013-11-12
申请号：US13347368
申请日：2012-01-10
CPC分类号： H04L41/0631 , G06F11/0709 , G06F11/079 , G06N5/025 , H04L41/046 , H04L41/0681 , H04L41/069 , H04L41/12 , H04L41/16 , H04L43/04
摘要： A root cause analysis engine uses event survival times and gradual deletion of events to improve analysis accuracy and reduce the number of required calculations. Certainty factors of relevant rules are recalculated every time notification of an event is received. The calculation results are held in a rule memory in the analysis engine. Each event has a survival time, and when the time has expired, that event is deleted from the rule memory. Events held in the rule memory can be deleted without affecting other events held in the rule memory. The analysis engine can then re-calculate the certainty factor of each rule by only performing the re-calculation with respect to affected rules that are related with the deleted event. The calculation cost can be reduced because analysis engine processes events incrementally or decrementally.
摘要翻译： 根本原因分析引擎使用事件生存时间和逐渐删除事件来提高分析准确性并减少所需计算的数量。 每次收到事件的通知时，重新计算相关规则的确定性因素。 计算结果保存在分析引擎的规则存储器中。 每个事件都有生存时间，当时间到期时，该事件将从规则内存中删除。 在规则存储器中保存的事件可以被删除，而不会影响规则存储器中保存的其他事件。 然后，分析引擎可以通过仅针对与删除的事件相关的受影响的规则执行重新计算来重新计算每个规则的确定性因子。 计算成本可以减少，因为分析引擎会逐渐或者递减地处理事件。
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公开(公告)号：US08112378B2
公开(公告)日：2012-02-07
申请号：US12213257
申请日：2008-06-17
CPC分类号： H04L41/0631 , G06F11/0709 , G06F11/079 , G06N5/025 , H04L41/046 , H04L41/0681 , H04L41/069 , H04L41/12 , H04L41/16 , H04L43/04
摘要： A root cause analysis engine uses event durations and gradual deletion of events to improve analysis accuracy and reduce the number of required calculations. Matching ratios of relevant rules are recalculated every time notification of an event is received. The calculation results are held in a rule memory in the analysis engine. Each event has a valid duration, and when the duration has expired, that event is deleted from the rule memory. Events held in the rule memory can be deleted without affecting other events held in the rule memory. The analysis engine can then re-calculate the matching ratio of each rule by only performing the re-calculation with respect to affected rules related to the deleted event. The calculation cost can be reduced because analysis engine processes events incrementally or decrementally. Analysis engine can determine the most possible conclusion even if one or more condition elements were not true.
摘要翻译： 根本原因分析引擎使用事件持续时间和逐渐删除事件，以提高分析准确性并减少所需计算的数量。 每次收到事件通知时，都会重新计算相关规则的匹配比例。 计算结果保存在分析引擎的规则存储器中。 每个事件都有有效的持续时间，当持续时间到期时，该事件将从规则存储器中删除。 在规则存储器中保存的事件可以被删除，而不会影响规则存储器中保存的其他事件。 然后，分析引擎可以通过仅针对与已删除事件相关的受影响规则执行重新计算来重新计算每个规则的匹配比例。 计算成本可以减少，因为分析引擎会逐渐或者递减地处理事件。 分析引擎可以确定最可能的结论，即使一个或多个条件元素不是真的。
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公开(公告)号：US09225610B2
公开(公告)日：2015-12-29
申请号：US12078372
申请日：2008-03-31
CPC分类号： H04L41/22 , G06F3/04817 , G06F3/0482 , G06F3/0484 , G06F9/451 , H04L41/12
摘要： A user interface includes a graphical topological representation of an information system. Information is collected regarding connections between switches, storage nodes and computer nodes in the information system. Any sub networks in the system are identified based on the collected information and classified as LANs or SANs. Connections between the various components are determined, and a layout of any identified LANs, computer nodes, SANs, and storage nodes is established for generating the topological representation in the user interface. The graphical topological representation of the information system is displayed in the user interface with the LAN icons, computer node icons, SAN icons and storage node icons laid out in a matrix-like arrangement of columns and rows, such that for LANs, computer nodes, SANs and/or storage nodes that are connected to each other, the corresponding icons are located on or near a same row in the graphical topological representation.
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公开(公告)号：US20090249213A1
公开(公告)日：2009-10-01
申请号：US12078372
申请日：2008-03-31
IPC分类号： G06F3/048
CPC分类号： H04L41/22 , G06F3/04817 , G06F3/0482 , G06F3/0484 , G06F9/451 , H04L41/12
摘要： A user interface includes a graphical topological representation of an information system. Information is collected regarding connections between switches, storage nodes and computer nodes in the information system. Any sub networks in the system are identified based on the collected information and classified as LANs or SANs. Connections between the various components are determined, and a layout of any identified LANs, computer nodes, SANs, and storage nodes is established for generating the topological representation in the user interface. The graphical topological representation of the information system is displayed in the user interface with the LAN icons, computer node icons, SAN icons and storage node icons laid out in a matrix-like arrangement of columns and rows, such that for LANs, computer nodes, SANs and/or storage nodes that are connected to each other, the corresponding icons are located on or near a same row in the graphical topological representation.
摘要翻译： 用户界面包括信息系统的图形拓扑表示。 收集有关信息系统中交换机，存储节点和计算机节点之间的连接的信息。 基于收集的信息识别系统中的任何子网络，并分类为LAN或SAN。 确定各种组件之间的连接，并且建立任何识别的LAN，计算机节点，SAN和存储节点的布局，以在用户界面中生成拓扑表示。 信息系统的图形拓扑表示在用户界面中显示为以列和行的矩阵状布置的LAN图标，计算机节点图标，SAN图标和存储节点图标，使得对于LAN，计算机节点， 彼此连接的SAN和/或存储节点，对应的图标位于图形拓扑表示中的相同行上或附近。
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10.发明授权Redundant configuration method of a storage system maintenance/management apparatus 有权一种存储系统维护/管理装置的冗余配置方法公开(公告)号：US08078904B2
公开(公告)日：2011-12-13
申请号：US12915961
申请日：2010-10-29
申请人： Takahiro Fujita , Hirokazu Ikeda , Nobuyuki Osaki
发明人： Takahiro Fujita , Hirokazu Ikeda , Nobuyuki Osaki
IPC分类号： G06F11/00
CPC分类号： G06F11/2028 , G06F3/0617 , G06F3/0635 , G06F3/067 , G06F11/2041 , G06F11/2069 , G06F11/2092 , H04L41/0668 , H04L41/0695 , H04L67/1097
摘要： Provided is a method of managing a computer system including a plurality of storage systems and a plurality of management appliances for managing the plurality of storage systems. A first management appliance and a second management appliance hold an identifier of a first storage system and management data obtained from the first storage system. The method includes the steps of: selecting a third management appliance from the plurality of management appliances when a failure occurs in the first management appliance; transmitting the identifier held in the second management appliance from the second management appliance to the selected third management appliance; and holding the identifier transmitted from the second management appliance in the selected third management appliance. Thus, it is possible to prevent, after failing-over due to an abnormality of a maintenance/management appliance, a single point of failure from occurring to reduce reliability of the maintenance/management appliance.
摘要翻译： 提供一种管理包括多个存储系统和多个用于管理多个存储系统的管理设备的计算机系统的方法。 第一管理设备和第二管理设备保存第一存储系统的标识符和从第一存储系统获得的管理数据。 该方法包括以下步骤：当在第一管理设备中发生故障时，从多个管理设备中选择第三管理设备; 将保持在第二管理设备中的标识从第二管理设备传送到所选择的第三管理设备; 以及在所选择的第三管理设备中保存从第二管理设备发送的标识符。 因此，可以防止由于维护/管理设备的异常而导致的故障发生之后发生单点故障以降低维护/管理设备的可靠性。
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