摘要:
A method is described which provides for managing intelligent equipment that is deployed remotely. The capabilities of managing such distributed assets include both infrastructural capabilities to establish and maintain connection through a variety of wired and wireless mechanisms and application modules that provide distributed asset management capabilities.
摘要:
A method includes periodically sending a polling call to an enterprise system outside the firewall at a first polling rate during normal operating conditions, monitoring for a fault condition, periodically sending polling calls to the device outside the firewall at a second polling rate when a fault condition is detected, the second polling rate being higher than the first polling rate. The second polling rate is used as result of a fault condition. The method also includes sending a problem report with the polling calls when the fault condition is detected.