公开(公告)号：US20240112180A1

公开(公告)日：2024-04-04

申请号：US18482685

申请日：2023-10-06

申请人： FMR LLC

发明人： Harmeet Singh ,  Kevin Johnson ,  Mark Muir ,  Abhishek Kumar ,  Brian Towne

IPC分类号： G06Q20/38 ,  G06F40/174 ,  G06Q20/40

CPC分类号： G06Q20/3825 ,  G06F40/174 ,  G06Q20/389 ,  G06Q20/40145

摘要： A computerized method is provided for digitally signing a digital document related to a transaction request from a customer. The method includes receiving, by a computing device, data related to the transaction request from the customer via a web-based interface. Receipt of the transaction data initiates a request session. The method also includes recording during the request session a voice signature sample from the customer via the web-based user interface and verifying the customer for the transaction request by comparing the voice signature sample with a stored voice print of the customer. Further, a consolidated record for the transaction request is generated that includes the transaction data and the transaction result. The digital document is populated with the transaction data if the customer is verified, where the digital document is treated as being digitally signed by the customer.

公开(公告)号：US20230376968A1

公开(公告)日：2023-11-23

申请号：US17746225

申请日：2022-05-17

申请人： FMR LLC

发明人： Harmeet Singh ,  Michael Eggerl ,  Jia You ,  Abhishek Kumar ,  Brian Towne

IPC分类号： G06Q30/00 ,  G06F16/435

CPC分类号： G06Q30/016 ,  G06F16/435

摘要： A computerized method is provided for responding to a request by a customer to enroll into a digital service. The method includes generating a personalized media clip for presentation to the enrolling customer, which comprises (i) using an artificial intelligence (AI) model to determine a plurality of relevant media objects based on data related to the request and customer data and (ii) forming a randomized composite of the plurality of relevant media objects. The method also includes providing the personalized media clip along with an instruction to the customer to record an audio description of the media clip. The method further includes generating a confidence score that measures a degree of accuracy of the audio description by the customer in relation to the personalized media clip, where enrollment of the customer into the digital service is based on at least the confidence score.