公开(公告)号：US20230342771A1

公开(公告)日：2023-10-26

申请号：US18139482

申请日：2023-04-26

Applicant: FMR LLC

Inventor： Eoghan Considine ,  Luella Gergen Wong ,  Aidan Fogarty ,  Rosaleen Gilligan ,  Shane Tully ,  Eamonn Fox ,  Seemanthini Jois ,  Jenson Joy

IPC: G06Q20/40 ,  H04M3/22 ,  G10L25/66 ,  G10L25/30

CPC classification number: G06Q20/40 ,  H04M3/2236 ,  G10L25/66 ,  G10L25/30

Abstract: Systems and methods are described herein for identifying diminished capacity of a voice call participant based on audio data analysis. A server generates an audio image based on an audio file comprising speech data corresponding to a first user on a voice call. The server determines a diminished capacity score based on one or more characteristics of the audio image analyzed using a deep learning classification model. The server applies a security protocol to an account associated with the first user when the diminished capacity score is at or above a threshold value. The server receives a transaction request corresponding to the account from the first user. The server processes the transaction request based on the security protocol applied to the account.

公开(公告)号：US12039531B2

公开(公告)日：2024-07-16

申请号：US18139482

申请日：2023-04-26

Applicant: FMR LLC

Inventor： Eoghan Considine ,  Luella Gergen Wong ,  Aidan Fogarty ,  Rosaleen Gilligan ,  Shane Tully ,  Eamonn Fox ,  Seemanthini Jois ,  Jenson Joy

IPC: G06Q20/40 ,  G10L25/30 ,  G10L25/66 ,  H04M3/22

CPC classification number: G06Q20/40 ,  G10L25/30 ,  G10L25/66 ,  H04M3/2236

Abstract: Systems and methods are described herein for identifying diminished capacity of a voice call participant based on audio data analysis. A server generates an audio image based on an audio file comprising speech data corresponding to a first user on a voice call. The server determines a diminished capacity score based on one or more characteristics of the audio image analyzed using a deep learning classification model. The server applies a security protocol to an account associated with the first user when the diminished capacity score is at or above a threshold value. The server receives a transaction request corresponding to the account from the first user. The server processes the transaction request based on the security protocol applied to the account.