公开(公告)号：US10812438B1

公开(公告)日：2020-10-20

申请号：US15976740

申请日：2018-05-10

Applicant: Facebook, Inc.

Inventor： Andrea Vaccari ,  Li Hua ,  Jia Li ,  Yimin Chen ,  Zheng Fang ,  David James Mason ,  Shu Wu ,  Xiaotian Guo ,  Xiaowei Jiang

IPC: H04L12/58 ,  H04L29/08 ,  H04L12/26

Abstract: In one embodiment, a method includes receiving a unique identifier of a second user from a mobile client system of a first user after the second user requests to communicate with the first user, identifying the second user based on the unique identifier, retrieving multiple items of profile information of the second user, determining whether the unique identifier is in a list of blocked identifiers, and sending to the first user a notification that a communication request form the second user has been declined if the unique identifier is in the list of blocked identifiers. The method also includes sending the first user multiple items of profile information of the second user if the unique identifier is in the list of blocked identifiers.

公开(公告)号：US20190124177A1

公开(公告)日：2019-04-25

申请号：US15793829

申请日：2017-10-25

Applicant: Facebook, Inc.

Inventor： Vivek Garg ,  Li Hua ,  Joshua Gordon Selbo ,  Johnathan Harms ,  Stephane Taine ,  Michael Leggett

IPC: H04L29/08 ,  H04M3/38 ,  G06F17/30

Abstract: This disclosure covers methods, non-transitory computer readable media, and systems that analyze a previously unrecognized communication number associated with a sender of a direct digital message when a client device receives the direct digital message from the previously unrecognized communication number. Based on this analysis, the methods, non-transitory computer readable media, and systems provide profile information associated with the communication number for the client device to present together with the direct digital message. To find relevant profile information for the communication number, the disclosed methods, non-transitory computer readable media, and systems optionally query a social networking system for profile information connected to the communication number.

公开(公告)号：US20190121866A1

公开(公告)日：2019-04-25

申请号：US15793847

申请日：2017-10-25

Applicant: Facebook, Inc.

Inventor： Vivek Garg ,  Li Hua ,  Zheng Fang

IPC: G06F17/30 ,  H04L12/58 ,  G06Q50/00

Abstract: This disclosure covers methods, non-transitory computer readable media, and systems that receive a direct digital message for delivery to a recipient and then generate a relevance score representing the direct digital message's relevance to the recipient. The relevance score accounts for either or both of crowdsourced information and social-network signals. Based on the relevance score, the methods, non-transitory computer readable media, and systems either provide the direct digital message to the recipient's client device for display within a received-messages preview or provide the message to the recipient's client device for sequestration within a sequestration folder.

公开(公告)号：US10003563B2

公开(公告)日：2018-06-19

申请号：US14721762

申请日：2015-05-26

Applicant: Facebook, Inc.

Inventor： Andrea Vaccari ,  Li Hua ,  Jia Li ,  Yimin Chen ,  Zheng Fang ,  David James Mason ,  Shu Wu ,  Xiaotian Guo ,  Xiaowei Jiang

IPC: H04L12/58 ,  H04L12/26 ,  H04L29/08

CPC classification number: H04L51/32 ,  H04L43/045 ,  H04L51/38 ,  H04L67/306

Abstract: In one embodiment, a method includes receiving, from a client system of a first user of an online social network, an unique identifier associated with a second user of the online social network, the unique identifier being sent responsive to a communication between the second user and the first user, accessing a social graph including first and second nodes corresponding to the first and second users, respectively, identifying the second user based on the unique identifier, retrieving profile information associated with the second user and a privacy setting associated with the second user, determining whether the information is visible to the first user based on the privacy setting and a degree of separation in the social graph between the first node and the second node, and sending, to the client system, the profile information that is visible to the first user for display in association with the communication.

公开(公告)号：US10757259B1

公开(公告)日：2020-08-25

申请号：US15986488

申请日：2018-05-22

Applicant: Facebook, Inc.

Inventor： Li Hua ,  Amit Kumar Dutta ,  Vivek Garg ,  Joel Alexander Sharin

IPC: H04M3/51 ,  H04M3/523 ,  H04L12/58 ,  H04L29/08 ,  H04M3/42 ,  G06F40/205

Abstract: A business interfaces with a messaging server to establish routing rules that associate particular types of requests from users of clients with specific roles of agents in an agent pool. A user of a client engages in a canonical messaging thread with the business server via the messaging server. The messaging server receives a call request from the client. The messaging server uses the routing rules to identify the agent role to serve the user's request. The messaging server may exchange routing messages with the user in the canonical thread. The messaging server selects an agent from the agent pool to service the user's call-based communication request based on the profiles of the agents and the identified agent role. The messaging server establishes a call between the user and the selected agent. The agent and user may exchange messages on the canonical thread between the user and the business.

公开(公告)号：US10313452B2

公开(公告)日：2019-06-04

申请号：US15432827

申请日：2017-02-14

Applicant: Facebook, Inc.

Inventor： Hongzhong Jia ,  Xiaojun Liang ,  Li Hua ,  Goranka Bjedov

IPC: H04L29/08 ,  H04L12/18 ,  H04L12/58

Abstract: A chat messaging service provided for a chat user is migrated. At a second chat server from a first chat server, static information associated with a chat user is received. At the second chat server from the first chat server, dynamic information associated with the chat user is received. At least a portion of the dynamic information is received after the chat user is indicated as being associated with the migration state. After the chat user is no longer indicated as being associated with the migration state, a chat message for the chat user is received at the second chat server.

公开(公告)号：US20210258276A1

公开(公告)日：2021-08-19

申请号：US15935949

申请日：2018-03-26

Applicant: Facebook, Inc.

Inventor： Li Hua

IPC: H04L12/58

Abstract: Systems, methods, and non-transitory computer-readable media can receive a call request generated based on a virtual call token associated with a first user, wherein the call request is initiated by a second user. It is determined that one or more call conditions associated with the virtual call token are satisfied. The first user is notified of the call request from the second user based on the determination that the one or more call conditions are satisfied.

公开(公告)号：US10708383B2

公开(公告)日：2020-07-07

申请号：US15793829

申请日：2017-10-25

Applicant: Facebook, Inc.

Inventor： Vivek Garg ,  Li Hua ,  Joshua Gordon Selbo ,  Johnathan Harms ,  Stephane Taine ,  Michael Leggett

IPC: H04L29/08 ,  H04M3/38 ,  G06F16/9535 ,  H04L12/58 ,  H04W4/12

Abstract: This disclosure covers methods, non-transitory computer readable media, and systems that analyze a previously unrecognized communication number associated with a sender of a direct digital message when a client device receives the direct digital message from the previously unrecognized communication number. Based on this analysis, the methods, non-transitory computer readable media, and systems provide profile information associated with the communication number for the client device to present together with the direct digital message. To find relevant profile information for the communication number, the disclosed methods, non-transitory computer readable media, and systems optionally query a social networking system for profile information connected to the communication number.

公开(公告)号：US20170214751A1

公开(公告)日：2017-07-27

申请号：US15432827

申请日：2017-02-14

Applicant: Facebook, Inc.

Inventor： Hongzhong Jia ,  Xiaojun Liang ,  Li Hua ,  Goranka Bjedov

IPC: H04L29/08 ,  H04L12/58

CPC classification number: H04L67/148 ,  H04L12/1813 ,  H04L51/04 ,  H04L67/1027 ,  H04L67/1036

Abstract: A chat messaging service provided for a chat user is migrated. At a second chat server from a first chat server, static information associated with a chat user is received. At the second chat server from the first chat server, dynamic information associated with the chat user is received. At least a portion of the dynamic information is received after the chat user is indicated as being associated with the migration state. After the chat user is no longer indicated as being associated with the migration state, a chat message for the chat user is received at the second chat server.