ENHANCED ELECTRONIC CHAT EFFICIENCY
    2.
    发明申请

    公开(公告)号:US20180367477A1

    公开(公告)日:2018-12-20

    申请号:US15624554

    申请日:2017-06-15

    Abstract: A system configured to facilitate an electronic chat session between a user and an agent includes an agent interface device, one or more processors, and non-transitory computer readable memory storing program code. Upon execution of the stored program code, the system displays a chat window on the agent interface device, user and agent messages within the chat window, and pre-message text within the chat window. The pre-message text is displayed while the user is composing an unsent message.

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