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公开(公告)号:US11741966B2
公开(公告)日:2023-08-29
申请号:US17964141
申请日:2022-10-12
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A. U. Bacchiani
CPC分类号: G10L15/26 , G10L15/32 , H04M1/02 , H04M1/663 , H04M3/4286 , H04M3/5191
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US20210090570A1
公开(公告)日:2021-03-25
申请号:US16580726
申请日:2019-09-24
申请人: Google LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A.U. Bacchiani
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US20230038343A1
公开(公告)日:2023-02-09
申请号:US17964141
申请日:2022-10-12
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A.U. Bacchiani
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US11495233B2
公开(公告)日:2022-11-08
申请号:US17505913
申请日:2021-10-20
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A.U. Bacchiani
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US20240265923A1
公开(公告)日:2024-08-08
申请号:US18635974
申请日:2024-04-15
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A.U. Bacchiani
CPC分类号: G10L15/26 , G10L15/32 , H04M1/02 , H04M1/663 , H04M3/4286 , H04M3/5191
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US11990133B2
公开(公告)日:2024-05-21
申请号:US18219480
申请日:2023-07-07
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A. U. Bacchiani
CPC分类号: G10L15/26 , G10L15/32 , H04M1/02 , H04M1/663 , H04M3/4286 , H04M3/5191
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US20230352027A1
公开(公告)日:2023-11-02
申请号:US18219480
申请日:2023-07-07
申请人: GOOGLE LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A.U. Bacchiani
CPC分类号: G10L15/26 , H04M3/4286 , H04M1/663 , G10L15/32 , H04M3/5191 , H04M1/02
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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公开(公告)号:US11158321B2
公开(公告)日:2021-10-26
申请号:US16580726
申请日:2019-09-24
申请人: Google LLC
发明人: Asaf Aharoni , Arun Narayanan , Nir Shabat , Parisa Haghani , Galen Tsai Chuang , Yaniv Leviathan , Neeraj Gaur , Pedro J. Moreno Mengibar , Rohit Prakash Prabhavalkar , Zhongdi Qu , Austin Severn Waters , Tomer Amiaz , Michiel A. U. Bacchiani
摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an automated calling system are disclosed. In one aspect, a method includes the actions of receiving audio data of an utterance spoken by a user who is having a telephone conversation with a bot. The actions further include determining a context of the telephone conversation. The actions further include determining a user intent of a first previous portion of the telephone conversation spoken by the user and a bot intent of a second previous portion of the telephone conversation outputted by a speech synthesizer of the bot. The actions further include, based on the audio data of the utterance, the context of the telephone conversation, the user intent, and the bot intent, generating synthesized speech of a reply by the bot to the utterance. The actions further include, providing, for output, the synthesized speech.
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