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公开(公告)号：US20250150532A1
公开(公告)日：2025-05-08
申请号：US19018399
申请日：2025-01-13
Applicant: GOOGLE LLC
Inventor： Yoav Tzur , Yaniv Leviathan , Yossi Matias , Jan Jedrzejowicz
Abstract: Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely.
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公开(公告)号：US12225158B2
公开(公告)日：2025-02-11
申请号：US18082424
申请日：2022-12-15
Applicant: GOOGLE LLC
Inventor： Yoav Tzur , Yaniv Leviathan , Yossi Matias , Jan Jedrzejowicz
Abstract: Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely.
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公开(公告)号：US20240205332A1
公开(公告)日：2024-06-20
申请号：US18082424
申请日：2022-12-15
Applicant: GOOGLE LLC
Inventor： Yoav Tzur , Yaniv Leviathan , Yossi Matias , Jan Jedrzejowicz
CPC classification number: H04M3/4936 , G06F40/35 , G10L13/02 , G10L15/1815 , G10L15/22 , H04M3/527 , G10L2015/223
Abstract: Processor(s) of a client device of a user can receive a telephone call that is initiated by an additional user, and, in response to receiving the telephone call, identify an entity that is associated with the additional user, and determine, based on the entity that is associated with the additional user, whether to (1) fully automate the telephone call, or (2) partially automate the telephone call. In fully automating the telephone call, the processor(s) can cause a chatbot to engage in a corresponding conversation with the additional user and without prompting the user for any input. In partially automating the telephone call, the processor(s) can cause the chatbot to engage in a corresponding conversation with the additional user but with prompting the user for input(s) via suggestion chip(s). In some implementations, the processor(s) can further determine whether to (3) refrain from automating the telephone call entirely.
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公开(公告)号：USD892158S1
公开(公告)日：2020-08-04
申请号：US29662478
申请日：2018-09-05
Applicant: Google LLC
Designer： Jan Jedrzejowicz , Brynn Marie Evans , Rebecca Gisoo Park Chiou
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