公开(公告)号：US10019716B1

公开(公告)日：2018-07-10

申请号：US14086928

申请日：2013-11-21

Applicant: Google Inc.

Inventor： Alex Neely Ainslie ,  Theodore Nicholas Choc ,  David Andrew Trainor ,  Mihai Sardarescu

IPC: G06Q10/00 ,  G06F7/00 ,  G06F17/30 ,  G06Q30/00

CPC classification number: G06Q30/016

Abstract: Techniques for expeditiously providing a resolution for an application feedback submission are provided. An example method includes displaying a feedback interface configured to receive a feedback report relating to a software application issue, providing the received feedback report for resolution, the resolution based on classification of one or more issue topics identified in the feedback report, and receiving the resolution as instructions to display an action button, the action button when selected by a user causing execution of an operation resolving the software application issue.