公开(公告)号：US11895269B2

公开(公告)日：2024-02-06

申请号：US17540895

申请日：2021-12-02

Applicant: Google LLC

Inventor： Joseph Joseph Cherukara ,  Amit Sivan ,  Andrew George Shebanow ,  Yoav Tzur ,  Felix Wang ,  Yaniv Leviathan

IPC: H04M3/493 ,  H04M1/72469 ,  H04M3/42 ,  G10L15/26 ,  G10L15/22

CPC classification number: H04M3/4936 ,  G10L15/22 ,  G10L15/26 ,  H04M1/72469 ,  H04M3/42059 ,  G10L2015/223 ,  G10L2015/225 ,  H04M2201/40 ,  H04M2201/42 ,  H04M2203/2038 ,  H04M2203/551

Abstract: Implementations relate to determination and visual display of spoken menus for calls. In some implementations, a computer-implemented method includes receiving audio data output in a call between a call device and a device associated with a target entity. The audio data includes speech indicating one or more selection options for a user of the call device to navigate through a call menu provided by the target entity in the call. Text is determined by programmatically analyzing the audio data, the text representing the speech. The selection options are determined based on programmatically analyzing at least one of the text or the audio data. At least a portion of the text is displayed by the call device during the call, as one or more visual options that correspond to the selection options. The visual options are each selectable via user input to cause corresponding navigation through the call menu.