公开(公告)号：US20190130322A1

公开(公告)日：2019-05-02

申请号：US15800787

申请日：2017-11-01

Applicant: Google LLC

Inventor： Li-Sue Chen ,  Steve Chien ,  Quang Duong ,  Tong Wang ,  Xixi Wang ,  Ke Xu

IPC: G06Q10/06 ,  G06Q10/10 ,  G06Q30/02 ,  G06Q10/04 ,  G06F17/18 ,  G06N5/04

Abstract: The wait time prediction technology determines expected wait times for businesses or other public services using a model generated based on at least historical wait times for the business. In response to a request from a user, an expected wait time for service at the business for at least one particular time period on a particular day of a week is determined using the model and provided for display. User feedback regarding the expected wait time may be requested, and used to refresh the model as new wait times and other information are collected.

公开(公告)号：US20240127136A1

公开(公告)日：2024-04-18

申请号：US18378399

申请日：2023-10-10

Applicant: Google LLC

Inventor： Li-Sue Chen ,  Steve Chien ,  Quang Duong ,  Tong Wang ,  Xixi Wang ,  Ke Xu

IPC: G06Q10/0631 ,  G06F17/18 ,  G06N5/04 ,  G06Q10/04 ,  G06Q10/109 ,  G06Q30/0201 ,  G06Q30/0202

CPC classification number: G06Q10/0631 ,  G06F17/18 ,  G06N5/04 ,  G06Q10/04 ,  G06Q10/109 ,  G06Q30/0201 ,  G06Q30/0202

Abstract: The wait time prediction technology determines expected wait times for businesses or other public services using a model generated based on at least historical wait times for the business. In response to a request from a user, an expected wait time for service at the business for at least one particular time period on a particular day of a week is determined using the model and provided for display. User feedback regarding the expected wait time may be requested, and used to refresh the model as new wait times and other information are collected.