公开(公告)号：US12106146B2

公开(公告)日：2024-10-01

申请号：US17382973

申请日：2021-07-22

Applicant: Google LLC

Inventor： Kun Qiu ,  Seiji Charles Armstrong ,  Theodore R. Pindred ,  Rui Zhong ,  Maxwell Corbin ,  Allan Martucci ,  Aditya Padala ,  Dayu Yuan ,  Ngoc Thuy Le

IPC: G06F9/50 ,  G06N5/04 ,  G06N20/00

CPC classification number: G06F9/50 ,  G06F9/5027 ,  G06N5/04 ,  G06N20/00

Abstract: The disclosure is directed to systems, methods, and apparatus, including non-transitory computer-readable media, for performing quota resolution on a cloud computing platform. A system can receive user account data from one or more user accounts representing a first user. The system can generate a plurality of features from the user account data characterizing interactions between the first user and the computing platform. From at least the plurality of features, the system can generate a score at least partially representing a predicted likelihood that the additional computing resources allocated to the first user account will be used in violation of one or more predetermined abusive usage parameters during a predetermined future time period.

公开(公告)号：US20220129318A1

公开(公告)日：2022-04-28

申请号：US17382973

申请日：2021-07-22

Applicant: Google LLC

Inventor： Kun Qiu ,  Seiji Charles Armstrong ,  Theodore R. Pindred ,  Rui Zhong ,  Maxwell Corbin ,  Allan Martucci ,  Aditya Padala ,  Dayu Yuan ,  Ngoc Thuy Le

IPC: G06F9/50

Abstract: The disclosure is directed to systems, methods, and apparatus, including non-transitory computer-readable media, for performing quota resolution on a cloud computing platform. A system can receive user account data from one or more user accounts representing a first user. The system can generate a plurality of features from the user account data characterizing interactions between the first user and the computing platform. From at least the plurality of features, the system can generate a score at least partially representing a predicted likelihood that the additional computing resources allocated to the first user account will be used in violation of one or more predetermined abusive usage parameters during a predetermined future time period.

公开(公告)号：US20230206255A1

公开(公告)日：2023-06-29

申请号：US17646142

申请日：2021-12-27

Applicant: Google LLC

Inventor： Rui Zhong ,  Xu Gao ,  Colleen Conway Walsh ,  Aditya Padala ,  Hirak Mondal ,  Dayu Yuan ,  Ngoc Thuy Le ,  Zi Yang ,  Pradhat Kiran Bharathidhasan ,  Sarath Balasubramaniam Ramachandran

IPC: G06Q30/02 ,  G06F40/30 ,  G06N20/00

CPC classification number: G06Q30/0201 ,  G06F40/30 ,  G06N20/00

Abstract: A method for predicting a customer trust target metric includes receiving, from a business, a customer trust target metric definition defining a customer trust target metric customized by the business. The method also includes obtaining sentiment data representative of one or more interactions between a customer and the business. The sentiment data includes textual feedback data and non-textual metadata. The method also includes determining, using a natural language processing model, a sentiment score of the sentiment data. Further, the method includes predicting, using the sentiment score and the customer trust target metric definition, a respective customer trust target metric for a respective one of the one or more interactions between the customer and the business. The method also includes sending, to the business, the predicted respective customer trust target metric.