公开(公告)号：US20220386129A1

公开(公告)日：2022-12-01

申请号：US17329637

申请日：2021-05-25

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P.

Inventor： CHIEN-PAI LAI ,  CHUNG-CHUN CHEN ,  MENG-HUA TAN

IPC: H04W12/55 ,  H04W4/80 ,  G06F21/32 ,  G06F21/71 ,  G06F9/4401

Abstract: Examples of computing devices for establishing a communication link with a remote device to contact a remote technical support service are described herein. In an example, a computing device may include a cellular communication interface and a processor. The processor may receive a first user input indicative of contacting a remote technical support service for the computing device. Based on the first user input, the processor may further establish a communication link between the computing device and a remote device over the cellular communication interface to contact the remote technical support service when the computing device is unbootable.