INQUIRY RESPONSE SYSTEM AND INQUIRY RESPONSE METHOD

    公开(公告)号:US20190205129A1

    公开(公告)日:2019-07-04

    申请号:US16303248

    申请日:2016-09-01

    Applicant: HITACHI, LTD.

    CPC classification number: G06F8/77 G06F9/542 G06F9/546 G06F11/07 G06F11/36

    Abstract: A management system constructs management information indicating that log chunks and issue chunks extracted from a first system managing log information and issue information output by a process related to a first team for a program to be developed are linked. The management system searches, from the management information, a log message group compatible with a designated log message group that is one or more log messages related to the issue by log pattern matching using the designated log message group in a case of receiving an inquiry with which the designated log message group is associated from the second system. The management system displays, on the second system, a response containing a handling method represented by handling method information corresponding to the found log message group.

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