-
公开(公告)号:US11573851B2
公开(公告)日:2023-02-07
申请号:US17262276
申请日:2019-02-26
Applicant: Hewlett-Packard Development Company, L.P.
Inventor: Gaurav Roy , Prateek Tiwari , Adnan Mirza , Francisco Beschoren da Costa , Binh T. Truong , Shiva Bansal , Sanket Anavkar , Martin Schwarz
Abstract: In some examples, a system receives data from peripheral devices connected to respective point-of-sale (POS) base terminals, the data captured using agents executing in the POS base terminals during periods of reduced activity of the POS base terminals. Based on processing the received data, the system determines linkage of peripheral devices to the POS base terminals, and determines, for a first POS base terminal, swapping of a first peripheral device with a second peripheral device. The system generates an output indicating that the first peripheral device has been swapped with the second peripheral device, and identifies an issue associated with a POS base terminal or a peripheral device, and trigger a remediation action to address the issue.
-
公开(公告)号:US11474809B2
公开(公告)日:2022-10-18
申请号:US17262065
申请日:2019-02-01
Applicant: Hewlett-Packard Development Company, L.P.
Inventor: Ronnie Glenn Blewer , Amit Kumar Singh , Aleksei Shelaev , Mengqi Hei , Prateek Tiwari
Abstract: An example of an apparatus including a memory storage unit to store telemetry data collected from a plurality of sources, wherein each source of the plurality of sources maintains confidentiality. The apparatus further includes an anonymizing engine to remove identifying information from the telemetry data to generate anonymized data. The apparatus also includes a communication interface to receive request from a client device for an upgrade. The request includes a requesting device configuration of the client device. The apparatus also includes a selection engine to select a subset of the anonymized data based on the requesting device configuration. Furthermore, the apparatus includes a comparison engine to analyze the subset of the anonymized data to determine a probability of an upgrade failure at the client device. Additionally, the apparatus includes an upgrade engine to implement the upgrade on the client device based on the probability.
-
公开(公告)号:US20230245009A1
公开(公告)日:2023-08-03
申请号:US18000326
申请日:2021-06-17
Applicant: Hewlett-Packard Development Company, L.P.
Inventor: Gaurav Roy , Prateek Tiwari , Adnan Mirza
IPC: G06Q10/0631
CPC classification number: G06Q10/0631
Abstract: In an example implementation according to aspects of the present disclosure, a system, method, and storage medium for carbon footprint remediation. A processor receives a set of utilization data from computing devices. The processor determines a location data corresponding to utilization data of the one of the computing devices. The processor determines a carbon footprint of the computing devices based on the utilization data and the location data. The processor compares the carbon footprint against a carbon footprint threshold. The processor transmits remediation control instructions, based on the comparison, to the computing devices
-
公开(公告)号:US20210382782A1
公开(公告)日:2021-12-09
申请号:US17262276
申请日:2019-02-26
Applicant: Hewlett-Packard Development Company, L.P.
Inventor: Gaurav Roy , Prateek Tiwari , Adnan Mirza , Francisco Beschoren da Costa , Binh T. Truong , Shiva Bansal , Sanket Anavkar , Martin Schwarz
Abstract: In some examples, a system receives data from peripheral devices connected to respective point-of-sale (POS) base terminals, the data captured using agents executing in the POS base terminals during periods of reduced activity of the POS base terminals. Based on processing the received data, the system determines linkage of peripheral devices to the POS base terminals, and determines, for a first POS base terminal, swapping of a first peripheral device with a second peripheral device. The system generates an output indicating that the first peripheral device has been swapped with the second peripheral device, and identifies an issue associated with a POS base terminal or a peripheral device, and trigger a remediation action to address the issue.
-
公开(公告)号:US20210357201A1
公开(公告)日:2021-11-18
申请号:US17262065
申请日:2019-02-01
Applicant: Hewlett-Packard Development Company, L.P.
Inventor: Ronnie Glenn Blewer , Amit Kumar Singh , Aleksei Shelaev , Mengqi Hei , Prateek Tiwari
Abstract: An example of an apparatus including a memory storage unit to store telemetry data collected from a plurality of sources, wherein each source of the plurality of sources maintains confidentiality. The apparatus further includes an anonymizing engine to remove identifying information from the telemetry data to generate anonymized data. The apparatus also includes a communication interface to receive request from a client device for an upgrade. The request includes a requesting device configuration of the client device. The apparatus also includes a selection engine to select a subset of the anonymized data based on the requesting device configuration. Furthermore, the apparatus includes a comparison engine to analyze the subset of the anonymized data to determine a probability of an upgrade failure at the client device. Additionally, the apparatus includes an upgrade engine to implement the upgrade on the client device based on the probability.
-
-
-
-