Work state returning apparatus, work state returning method, and computer product
    1.
    发明申请
    Work state returning apparatus, work state returning method, and computer product 审中-公开
    工作状态返回装置,工作状态返回方式和计算机产品

    公开(公告)号:US20080178182A1

    公开(公告)日:2008-07-24

    申请号:US11987394

    申请日:2007-11-29

    IPC分类号: G06F9/46

    摘要: A computer system has a dual structure including a current system and an auxiliary system. When the current system stops because of server down, a setting module of the auxiliary system acquires an operation log and an operation management procedure from the current system and analyzes the operation log to specify to which part of the operation management procedure has been completed. The setting module performs comparative analysis of the operation log of the current system and communication log. The setting module extracts, from a result of the comparative analysis, information for returning the auxiliary system to a state of work at the stop of the execution of the current system. To resume the stopped work, the setting module sets the information in the auxiliary system.

    摘要翻译: 计算机系统具有包括当前系统和辅助系统的双重结构。 当服务器停机时,辅助系统的设置模块从当前系统获取操作日志和操作管理过程,分析操作日志,指定操作管理过程的哪个部分已经完成。 设置模块对当前系统和通信日志的操作日志进行比较分析。 设定模块从比较分析的结果中提取用于将辅助系统返回到停止执行当前系统的工作状态的信息。 要恢复停止工作,设置模块将设置辅助系统中的信息。

    Communication error information output method, communication error information output device and recording medium therefor
    2.
    发明授权
    Communication error information output method, communication error information output device and recording medium therefor 失效
    通信错误信息输出方法,通信错误信息输出装置及其记录介质

    公开(公告)号:US07739420B2

    公开(公告)日:2010-06-15

    申请号:US12017864

    申请日:2008-01-22

    IPC分类号: G06F3/00

    CPC分类号: G06F11/079 G06F11/0709

    摘要: A method and device of outputting information related to a communication error including obtaining a communication log containing a communication message delivered between a second device and a third device in accordance with a control message transmitted from a first device to the second device. A non-transmitted control message specifying procedure reading out control message association information containing identification information of a control message delivered between the second device and the third device in association with a control message addressed and transmitted from the first device to the second device, and specifying a non-transmitted control message based on the read-out control message association information and the communication log.

    摘要翻译: 输出与通信错误有关的信息的方法和装置,包括根据从第一设备发送到第二设备的控制消息获得包含在第二设备和第三设备之间传递的通信消息的通信日志。 一种未发送的控制消息,指定程序读出控制消息关联信息,该控制消息关联信息包含与从第一设备寻址并发送到第二设备的控制消息相关联地在第二设备和第三设备之间传递的控制消息的标识信息,并且指定 基于读出控制消息关联信息和通信日志的未发送控制消息。

    COMMUNICATION ERROR INFORMATION OUTPUT METHOD, COMMUNICATION ERROR INFORMATION OUTPUT DEVICE AND RECORDING MEDIUM THEREFOR
    3.
    发明申请
    COMMUNICATION ERROR INFORMATION OUTPUT METHOD, COMMUNICATION ERROR INFORMATION OUTPUT DEVICE AND RECORDING MEDIUM THEREFOR 失效
    通信错误信息输出方法,通信错误信息输出设备及其记录介质

    公开(公告)号:US20080177901A1

    公开(公告)日:2008-07-24

    申请号:US12017864

    申请日:2008-01-22

    IPC分类号: G06F3/00

    CPC分类号: G06F11/079 G06F11/0709

    摘要: A method and device of outputting information related to a communication error including obtaining a communication log containing a communication message delivered between a second device and a third device in accordance with a control message transmitted from a first device to the second device. A non-transmitted control message specifying procedure reading out control message association information containing identification information of a control message delivered between the second device and the third device in association with a control message addressed and transmitted from the first device to the second device, and specifying a non-transmitted control message based on the read-out control message association information and the communication log.

    摘要翻译: 输出与通信错误有关的信息的方法和装置,包括根据从第一设备发送到第二设备的控制消息获得包含在第二设备和第三设备之间传递的通信消息的通信日志。 一种未发送的控制消息,指定程序读出控制消息关联信息,该控制消息关联信息包含与从第一设备寻址并发送到第二设备的控制消息相关联地在第二设备和第三设备之间传递的控制消息的标识信息,并且指定 基于读出控制消息关联信息和通信日志的未发送控制消息。

    INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING PROGRAM, AND INFORMATION PROCESSING METHOD
    5.
    发明申请
    INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING PROGRAM, AND INFORMATION PROCESSING METHOD 审中-公开
    信息处理装置,信息处理程序和信息处理方法

    公开(公告)号:US20110119384A1

    公开(公告)日:2011-05-19

    申请号:US12979143

    申请日:2010-12-27

    IPC分类号: G06F15/173

    CPC分类号: G06F11/3006 G06F11/3051

    摘要: The information processing apparatus includes: a specification information reception unit that receives specification information for specifying a predetermined one of a plurality of resources; a determination unit that determines a device managing the resource specified by the specification information from among a plurality of devices based on the specification information received by the specification information reception unit; a specification information notification unit that sends the specification information to the device that has been determined, by the determination unit, to manage the resource specified by the specification information; an association unit that associates plural pieces of resource information with one another based on the sent resource information; and a resource information processing unit that executes predetermined processing for the resource information based on the association among the plural pieces of resource information associated by the association unit.

    摘要翻译: 信息处理设备包括:指定信息接收单元,其接收用于指定多个资源中的预定的一个资源的指定信息; 确定单元,基于由指定信息接收单元接收的指定信息,确定从多个设备中管理由指定信息指定的资源的设备; 指定信息通知单元,其通过所述确定单元向所述已经确定的所述设备发送所述指定信息,以管理由所述指定信息指定的资源; 关联单元,其基于所发送的资源信息将多条资源信息彼此相关联; 以及资源信息处理单元,其基于由所述关联单元关联的所述多条资源信息之间的关联,对所述资源信息执行预定处理。

    COMPUTER-READABLE, NON-TRANSITORY MEDIUM STORING A SYSTEM OPERATIONS MANAGEMENT SUPPORTING PROGRAM, SYSTEM OPERATIONS MANAGEMENT SUPPORTING METHOD, AND SYSTEM OPERATIONS MANAGEMENT SUPPORTING APPARATUS
    6.
    发明申请
    COMPUTER-READABLE, NON-TRANSITORY MEDIUM STORING A SYSTEM OPERATIONS MANAGEMENT SUPPORTING PROGRAM, SYSTEM OPERATIONS MANAGEMENT SUPPORTING METHOD, AND SYSTEM OPERATIONS MANAGEMENT SUPPORTING APPARATUS 审中-公开
    计算机可读,非中间媒体存储系统操作管理支持程序,系统操作管理支持方法和系统操作管理支持设备

    公开(公告)号:US20110093310A1

    公开(公告)日:2011-04-21

    申请号:US12954325

    申请日:2010-11-24

    IPC分类号: G06Q10/00

    摘要: Based on past failure sign appearance situations and past failure occurrence situations, failure occurrence probability which varies with a time elapse after failure sign appearance is calculated, and also, based on maintenance cost information of an operations management objective system, a short-term troubleshooting cost required for responding to a failure associated with the failure sign appeared in the system is calculated. Furthermore, based on the past failure sign appearance situations and the past failure occurrence situations, and also, the maintenance cost information and the failure occurrence probability, a short-term first preventive maintenance cost required for preventive maintenance of the failure associated with the failure sign, and also, the failure occurrence probability and a short-term second preventive maintenance cost for when preventive maintenance performance is postponed until next failure sign appearance, are calculated. Then, options in which the short-term first preventive maintenance cost, the short-term second preventive maintenance cost and the troubleshooting cost are associated with the failure occurrence probability, are prepared to be offered via an output device.

    摘要翻译: 根据过去故障标志出现情况和过去故障发生情况,计算出故障符号出现后随时间变化的故障发生概率,并根据运行管理目标系统的维护成本信息,短期故障排除成本 计算出系统中出现故障符号相关故障所需的响应。 此外,根据过去的故障标志出现情况和过去的故障发生情况,以及维护成本信息和故障发生概率,预防性维护与故障标志相关的故障所需的短期第一预防性维护成本 ,并且还计算出将预防性维护性能推迟到下一次失败标志出现时的故障发生概率和短期第二预防性维护成本。 然后,准备通过输出装置提供短期第一预防性维护成本,短期第二预防维护成本和故障排除成本与故障发生概率相关联的选项。

    TROUBLESHOOTING SUPPORT METHOD, AND TROUBLESHOOTING SUPPORT APPARATUS
    7.
    发明申请
    TROUBLESHOOTING SUPPORT METHOD, AND TROUBLESHOOTING SUPPORT APPARATUS 失效
    故障排除支持方法和故障排除支持设备

    公开(公告)号:US20110066939A1

    公开(公告)日:2011-03-17

    申请号:US12952462

    申请日:2010-11-23

    IPC分类号: G06F3/00

    摘要: When a problem occurs in a computer system, the following processing is performed. That is, a troubleshooting procedure that includes, at least, operation content and input request for system information, presented to an operator, and in which command to acquire system information related to the input request from the information source of the system information are assigned to the input request, is referenced. Furthermore, in accordance with the command, system information is collected from an information source where system information exists. Then, after those input request for system information have been removed from the troubleshooting procedure, the resultant troubleshooting procedure is presented to the operator. Thus, the workload of the operator in the troubleshooting operation can be significantly reduced, and the time until the operation is completed is shortened, making rapid troubleshooting possible.

    摘要翻译: 当在计算机系统中出现问题时,执行以下处理。 也就是说,至少包括提供给操作者的系统信息的操作内容和输入请求以及从系统信息的信息源获取与输入请求相关的系统信息的命令的故障排除过程被分配给 输入请求被引用。 此外,根据该命令,从存在系统信息的信息源收集系统信息。 然后,在从故障排除步骤中删除系统信息的这些输入请求之后,将向操作员呈现所产生的故障排除步骤。 因此,可以显着减少操作者在故障排除操作中的工作量,直到操作完成的时间缩短,从而使故障排除成为可能。

    VIRTUAL INTEGRATED MANAGEMENT DEVICE FOR PERFORMING INFORMATION UPDATE PROCESS FOR DEVICE CONFIGURATION INFORMATION MANAGEMENT DEVICE
    8.
    发明申请
    VIRTUAL INTEGRATED MANAGEMENT DEVICE FOR PERFORMING INFORMATION UPDATE PROCESS FOR DEVICE CONFIGURATION INFORMATION MANAGEMENT DEVICE 有权
    用于执行设备配置信息管理设备的信息更新过程的虚拟集成管理设备

    公开(公告)号:US20110004675A1

    公开(公告)日:2011-01-06

    申请号:US12884308

    申请日:2010-09-17

    IPC分类号: G06F15/177

    摘要: An information management device for performing an information update process from a virtual integrated management device that manages a plurality of device configuration information management devices to the device configuration information management devices, comprises a meta information management unit and an update processing unit. The meta information management unit, which is used to store meta information, indicates from which device configuration information management devices managed information comes. The update processing unit is used to narrow down the device configuration information management devices having information. The information is the basis of information on an update process such as registration, update and deletion based on the meta information, and giving a request for the update process, such as registration, update and deletion only to the device configuration information management devices narrowed down.

    摘要翻译: 一种用于从管理多个设备配置信息管理设备的虚拟集成管理设备向设备配置信息管理设备执行信息更新处理的信息管理设备,包括元信息管理单元和更新处理单元。 用于存储元信息的元信息管理单元指示从哪个设备配置信息管理设备管理的信息到来。 更新处理单元用于缩小具有信息的设备配置信息管理设备。 该信息是基于元信息的注册,更新和删除等更新处理的信息的基础,仅向被缩小的设备配置信息管理装置提供诸如注册,更新和删除等更新处理的请求 。

    SUPPORTING APPARATUS AND SUPPORTING METHOD
    9.
    发明申请
    SUPPORTING APPARATUS AND SUPPORTING METHOD 有权
    支持设备和支持方法

    公开(公告)号:US20100070795A1

    公开(公告)日:2010-03-18

    申请号:US12487364

    申请日:2009-06-18

    IPC分类号: G06F11/07

    摘要: A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3.

    摘要翻译: 支持装置包括配置信息存储单元,其中存储有与设备列表相关联的设备之间的依赖关系。 当输入发生故障的设备的信息时,从配置信息存储单元获得包括故障设备的设备之间的相关性。 基于所获得的与故障设备有关的设备之间的依赖关系以及有关故障设备的信息,创建了依赖关系的学习数据和故障原因彼此相关联。 然后,基于所创建的学习数据,通过使用例如算法ID3来生成指示用于指定故障原因的过程的解决过程。

    Information collection device, information collection program, and method
    10.
    发明授权
    Information collection device, information collection program, and method 有权
    信息采集装置,信息采集程序和方法

    公开(公告)号:US08868729B2

    公开(公告)日:2014-10-21

    申请号:US12979113

    申请日:2010-12-27

    IPC分类号: G06F15/173

    摘要: An information collection device acquires information from a plurality of devices connected through a network. The information collection device includes: a first addition unit that adds, for each of the devices, an information collection duration required to collect information of the devices to a communication duration required to communicate with the devices; a second addition unit that adds a maximum duration among the durations by addition of the first addition unit to a predetermined time to obtain a first time; a subtraction unit that subtracts the information collection duration of each of the devices from the first time; a first setting unit that sets a time obtained by the subtraction unit as a second time that is when information collection starts at each of the devices; and an acquisition unit that acquires information obtained by the information collection that starts at the second time.

    摘要翻译: 信息收集装置从通过网络连接的多个装置获取信息。 所述信息收集装置包括:第一加法单元,对于每个所述设备,将收集所述设备的信息所需的信息收集持续时间与所述设备进行通信所需的通信持续时间相加; 第二加法单元,通过将第一加法单元加法到预定时间来在持续时间中增加最大持续时间以获得第一次; 减法单元,从第一次减去每个设备的信息收集持续时间; 第一设置单元,其将由所述减法单元获得的时间设置为当在每个设备处开始信息收集时的第二时间; 以及获取单元,其获取通过第二次开始的信息收集获得的信息。