公开(公告)号：US20240119492A1

公开(公告)日：2024-04-11

申请号：US18045619

申请日：2022-10-11

申请人： INTERNATIONAL BUSINESS MACHINES CORPORATION

发明人： Pavan Kumar Penugonda ,  Saraswathi Sailaja Perumalla ,  Venkata Ratnam Alubelli ,  Avinash Reddy Devireddy

IPC分类号： G06Q30/0282

CPC分类号： G06Q30/0282

摘要： Computer implemented method, systems, and computer program products include program code executing on a processor(s) that determines that a user has purchased a product. The program code classifies, with at least one trained algorithm, the product into a product type classification. The program code implements one or more trigger events; based on each trigger event occurring, the processor(s) generates and transmits an inquiry to the user. The program code determines that a trigger event has occurred. The program code generates the inquiry, obtains responsive feedback, and generates a product review.