公开(公告)号：US20200162277A1

公开(公告)日：2020-05-21

申请号：US16194763

申请日：2018-11-19

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Shubhadip RAY ,  Sarbajit K. RAKSHIT ,  Craig M. TRIM ,  Garfield VAUGHN

IPC: H04L12/28 ,  G06N5/02 ,  G06K9/00

Abstract: Methods and systems for collaborative learning and enabling skills among smart devices within a closed social network group are disclosed. A method includes: receiving, by a computing device from a first smart device, a request for steps to perform an activity; determining, by the computing device, the steps to perform the activity using a knowledge corpus; translating, by the computing device, the steps into a format that is compatible with the first smart device; and sending, by the computing device, the translated steps to the first smart device.

公开(公告)号：US20200169543A1

公开(公告)日：2020-05-28

申请号：US16203199

申请日：2018-11-28

Applicant: International Business Machines Corporation

Inventor： Garfield VAUGHN ,  Gandhi SIVAKUMAR ,  Vasanthi M. GOPAL

IPC: H04L29/06 ,  H04L12/58 ,  G06F17/27 ,  H04L29/08

Abstract: Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: obtaining chat session data of a chat session having a first participant provided by a patron user and a second participant provided by an enterprise user; detecting, subsequent to a connectivity failure, that a network connection supporting the chat session has been restored; presenting in response to the detecting a prompt to the first participant, the prompt being in dependence on the chat session data; deciding an authentication action in dependence on a received response of the first participant in response to the presented prompt; and performing the authentication action in accordance with the deciding.