USER SUPPORT CONTENT GENERATION
    1.
    发明公开

    公开(公告)号:US20230266966A1

    公开(公告)日:2023-08-24

    申请号:US17651848

    申请日:2022-02-21

    CPC classification number: G06F8/73

    Abstract: Aspects of the present disclosure relate to support content generation. An issue description is received from a user. A software feature associated with the issue description is identified using a trained classification model. A base image associated with the software feature is obtained. The base image is modified to add information indicated in the issue description, wherein the modified base image is generated support content. The generated support content is transmitted.

    REPRODUCTION CLIENT APPLICATION ISSUE BASED ON LAYERED DATA REPLAY

    公开(公告)号:US20230367700A1

    公开(公告)日:2023-11-16

    申请号:US17741728

    申请日:2022-05-11

    CPC classification number: G06F11/3684

    Abstract: An approach for assisting software developers to fill the data gap and reproducing client application issue using reported reproducing steps is disclosed. The approach involves constructing service request/response sequence (from the developer's side based on the limited data) from customer's reproducing steps and developer's running inspection result and perform UI-service mapping, redirecting service call to data simulator which replay the service request and response, and adjusting service response with multiple data sources and policies. Lastly, the approach can transform the issue to an automatic test script with the service response in a mockup function (e.g., can be used to extend test data and enhance test cases).

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