公开(公告)号：US09514496B2

公开(公告)日：2016-12-06

申请号：US14199831

申请日：2014-03-06

Applicant: Infosys Limited

Inventor： Swaminathan Natarajan ,  Krishnamurthy Sai Deepak ,  Prasanna Nagesh Teli ,  Venugopal Subbarao ,  Radha Krishna Pisipati

IPC: G06F17/30 ,  G06Q50/00 ,  G06Q10/10 ,  G06Q30/02

CPC classification number: G06Q50/01 ,  G06Q10/101 ,  G06Q10/103 ,  G06Q30/0204 ,  G06Q30/0278

Abstract: Systems and methods for improved management of sentiments over conventional approaches are disclosed. Supervised approach is used to augment the rule-based approach for classification. Initially, sentiment evaluation is performed by the system using a rule based approach and an interface is provided to the user to give feedback on the correctness of evaluated sentiment. This feedback is used by the sentiment evaluation system to update the set of rule-based and also apply the supervised approach to train the classifier for evaluating complex posts.

Abstract translation: 公开了改善传统方法管理的系统和方法。 监督方法用于增加基于规则的分类方法。 最初，使用基于规则的方法由系统执行情绪评估，并且向用户提供接口以给出评估情绪的正确性的反馈。 情绪评估系统使用这种反馈来更新基于规则的集合，并且还应用监督方法来训练分类器来评估复杂的职位。

公开(公告)号：US20140289253A1

公开(公告)日：2014-09-25

申请号：US14199831

申请日：2014-03-06

Applicant: Infosys Limited

Inventor： Swaminathan Natarajan ,  Krishnamurthy Sai Deepak ,  Prasanna Nagesh Teli ,  Venugopal Subbarao ,  Radha Krishna Pisipati

IPC: G06F17/30

CPC classification number: G06Q50/01 ,  G06Q10/101 ,  G06Q10/103 ,  G06Q30/0204 ,  G06Q30/0278

Abstract: Systems and methods for improved management of sentiments over conventional approaches are disclosed. Supervised approach is used to augment the rule-based approach for classification. Initially, sentiment evaluation is performed by the system using a rule based approach and an interface is provided to the user to give feedback on the correctness of evaluated sentiment. This feedback is used by the sentiment evaluation system to update the set of rule-based and also apply the supervised approach to train the classifier for evaluating complex posts.

Abstract translation: 公开了改善传统方法管理的系统和方法。 监督方法用于增加基于规则的分类方法。 最初，使用基于规则的方法由系统执行情绪评估，并且向用户提供接口以给出评估情绪的正确性的反馈。 情绪评估系统使用这种反馈来更新基于规则的集合，并且还应用监督方法来训练分类器来评估复杂的职位。

公开(公告)号：US20140006153A1

公开(公告)日：2014-01-02

申请号：US13929768

申请日：2013-06-27

Applicant: Infosys Limited

Inventor： Sivaram Vargheese Thangam ,  Sunil Arora ,  Prasanna Nagesh Teli ,  Radha Krishna Pisipati ,  Swaminathan Natarajan ,  Venugopal Subbarao

IPC: G06Q50/00 ,  G06Q30/02

CPC classification number: G06Q50/01 ,  G06Q30/0255 ,  G06Q30/0271

Abstract: Systems and methods for leveraging social data by entities to acquire new customers through social channels are disclosed. Offers are personalized as these are transmitted based on the desire of the prospect, which may be expressed through network activities. The interest profile of members of social network communities is determined and offers are propagated through conduits having a high influence score. Implementation of these engines is disclosed. If there are multiple people connected to a conduit, the prospect whose degree of social interaction is high may be considered for making the offer available to the prospect.

Abstract translation: 披露了通过实体利用社会数据通过社会渠道获取新客户的系统和方法。 优惠是个性化的，因为这些根据潜在客户的愿望进行传播，这可能通过网络活动来表达。 确定社会网络社区成员的兴趣情况，并通过具有较高影响分数的管道传播优惠。 披露这些引擎的实施。 如果有多个人连接到渠道，那么社会互动程度很高的潜在客户可能会考虑向潜在客户提供报价。