Systems, methods, and computer program products for expediting expertise

    公开(公告)号:US11182683B2

    公开(公告)日:2021-11-23

    申请号:US15019464

    申请日:2016-02-09

    IPC分类号: G06N5/04 G06Q10/06 G06N5/02

    摘要: A method includes generating, as executed by a processor on a computer, a plurality of topic-specific user knowledge models for each user of a plurality of users, each topic-specific user knowledge model representing a level of knowledge possessed by a respective user on a single topic from a set of globally defined topics shared among the plurality of users, generating a plurality of topic-specific expert knowledge models, each topic-specific expert knowledge model representing an aggregate level of knowledge possessed by a plurality of expert users on a single topic from a set of globally defined topics shared among the plurality of users, comparing the topic-specific user knowledge model of the first user with the topic-specific expert knowledge model for a respective topic to determine a distance between a user knowledge level and an aggregate expert knowledge level for the topic.

    SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR EXPEDITING EXPERTISE
    4.
    发明申请
    SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR EXPEDITING EXPERTISE 审中-公开
    系统,方法和计算机程序产品进行专业培训

    公开(公告)号:US20160162792A1

    公开(公告)日:2016-06-09

    申请号:US15019595

    申请日:2016-02-09

    IPC分类号: G06N5/04

    CPC分类号: G06N5/04 G06N5/02 G06Q10/06

    摘要: A system includes a user model module that generates a plurality of topic-specific user knowledge models for each user of a plurality of users, each topic-specific user knowledge model representing a level of knowledge possessed by a respective user on a single topic from a set of globally defined topics shared among the plurality of users, a expertise model building module that generates a plurality of topic-specific expert knowledge models, each topic-specific expert knowledge model representing an aggregate level of knowledge possessed by a plurality of expert users on a single topic from a set of globally defined topics shared among the plurality of users, and a processor of a computer that executes instructions for comparing the topic-specific user knowledge model of the first user with the topic-specific expert knowledge model for a respective topic to determine a distance between a user knowledge level and an aggregate expert knowledge level for the topic.

    摘要翻译: 一种系统包括用户模型模块,用于为多个用户的每个用户生成多个专题用户知识模型,每个特定用户知识模型表示相应用户在单个主题上拥有的知识水平,来自 在多个用户之间共享的一组全球定义的主题,一个产生多个专题专家知识模型的专业知识模型构建模块,每个专题专家知识模型表示多个专家用户拥有的知识聚合级别 来自在多个用户之间共享的一组全球定义的主题的单个主题,以及执行用于将第一用户的主题特定用户知识模型与用于相应的主题专用知识模型进行比较的指令的计算机的处理器 主题来确定用户知识水平与主题的聚合专家知识水平之间的距离。

    SUPPORTING INFORMATION TRANSFER DURING ORGANIZATIONAL CHANGES
    5.
    发明申请
    SUPPORTING INFORMATION TRANSFER DURING ORGANIZATIONAL CHANGES 审中-公开
    在组织变更期间支持信息转移

    公开(公告)号:US20150095250A1

    公开(公告)日:2015-04-02

    申请号:US14042114

    申请日:2013-09-30

    IPC分类号: G06Q10/10 G06F17/30

    CPC分类号: G06Q10/105 G06F16/337

    摘要: A method of modeling a user includes performing a role-based classification of tangible interactions involving the user performed via a computer system of an organization, creating a collection of role-specific interactions, creating, from the collection of role-specific interactions, a plurality of role-specific models of the user, wherein the plurality of role-specific models constitute a user model of the user, outputting one or more of the role-specific models to a different user model associated with a different user, and consolidating the output one or more of the role-specific models with a second plurality of role-specific models of the different user model within the different user model.

    摘要翻译: 对用户进行建模的方法包括执行涉及通过组织的计算机系统执行的用户的有形交互的基于角色的分类,创建角色特定交互的集合,从角色特定交互的集合中创建多个 其中所述多个角色特定模型构成所述用户的用户模型,将所述角色特定模型中的一个或多个输出到与不同用户相关联的不同用户模型,并且将所述输出 具有不同用户模型内的不同用户模型的第二多个角色特定模型的角色特定模型中的一个或多个。

    Systems, methods, and computer program products for expediting expertise

    公开(公告)号:US11182684B2

    公开(公告)日:2021-11-23

    申请号:US15019595

    申请日:2016-02-09

    IPC分类号: G06N5/04 G06Q10/06 G06N5/02

    摘要: A system includes a user model module that generates a plurality of topic-specific user knowledge models for each user of a plurality of users, each topic-specific user knowledge model representing a level of knowledge possessed by a respective user on a single topic from a set of globally defined topics shared among the plurality of users, a expertise model building module that generates a plurality of topic-specific expert knowledge models, each topic-specific expert knowledge model representing an aggregate level of knowledge possessed by a plurality of expert users on a single topic from a set of globally defined topics shared among the plurality of users, and a processor of a computer that executes instructions for comparing the topic-specific user knowledge model of the first user with the topic-specific expert knowledge model for a respective topic to determine a distance between a user knowledge level and an aggregate expert knowledge level for the topic.

    Method, framework, and program product for formatting and serving web content
    9.
    发明授权
    Method, framework, and program product for formatting and serving web content 有权
    方法,框架和程序产品,用于格式化和提供Web内容

    公开(公告)号:US09569414B2

    公开(公告)日:2017-02-14

    申请号:US14602460

    申请日:2015-01-22

    摘要: The present invention provides an approach and corresponding framework that separates data from its formatting/view by generating the dynamic JavaScript (data) as a set (e.g., at least one) of JavaScript (data) objects, without any HTML formatting. Then, a set of JavaScript functions can be created that takes the set of JavaScript objects as a parameter, and outputs all or a subset of this data object in a format determined by this JavaScript function. In general, these formatting functions can be static, rather than dynamic, JavaScript. This approach has the advantage of providing a much greater degree of formatting flexibility, without the need for each new format to establish a connection with the back-end system providing the data.

    摘要翻译: 本发明提供了一种方法和相应的框架,其通过将动态JavaScript(数据)作为JavaScript(数据)对象的集合(例如至少一个)生成,而不需要任何HTML格式化,从而将数据与其格式/视图分离。 然后,可以创建一组JavaScript函数,将JavaScript对象集合作为参数,并以此JavaScript函数确定的格式输出该数据对象的全部或一部分。 通常,这些格式化函数可以是静态的,而不是动态的JavaScript。 这种方法具有提供更大程度的格式化灵活性的优点,而不需要每种新格式与提供数据的后端系统建立连接。

    SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR EXPEDITING EXPERTISE
    10.
    发明申请
    SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR EXPEDITING EXPERTISE 审中-公开
    系统,方法和计算机程序产品进行专业培训

    公开(公告)号:US20160155057A1

    公开(公告)日:2016-06-02

    申请号:US15019464

    申请日:2016-02-09

    IPC分类号: G06N5/04

    CPC分类号: G06N5/04 G06N5/02 G06Q10/06

    摘要: A method includes generating, as executed by a processor on a computer, a plurality of topic-specific user knowledge models for each user of a plurality of users, each topic-specific user knowledge model representing a level of knowledge possessed by a respective user on a single topic from a set of globally defined topics shared among the plurality of users, generating a plurality of topic-specific expert knowledge models, each topic-specific expert knowledge model representing an aggregate level of knowledge possessed by a plurality of expert users on a single topic from a set of globally defined topics shared among the plurality of users, comparing the topic-specific user knowledge model of the first user with the topic-specific expert knowledge model for a respective topic to determine a distance between a user knowledge level and an aggregate expert knowledge level for the topic.

    摘要翻译: 一种方法包括如计算机上的处理器所执行的那样,为多个用户的每个用户生成多个专题用户知识模型,每个专题用户知识模型表示相应用户拥有的知识水平 来自在多个用户之间共享的一组全球定义的主题的单个主题,生成多个专题专家知识模型,每个专题专家知识模型表示多个专家用户拥有的知识聚合级别 从多个用户中共享的一组全球定义的主题中的单个主题,将第一用户的主题特定用户知识模型与相应主题的主题专用知识模型进行比较,以确定用户知识水平与 该专题的综合专家知识水平。