公开(公告)号：US20020120452A1

公开(公告)日：2002-08-29

申请号：US09794413

申请日：2001-02-27

申请人： International Business Machines Corporation

发明人： Brent L. Davis ,  Reza Ghasemi ,  Susan M. Hill ,  Tracy Kong ,  John R. Lauria ,  Vanessa V. Michelini

IPC分类号： G10L011/00

CPC分类号： G10L15/22 ,  Y10S707/99934

摘要： A method for correcting ambiguations in directory assistance systems includes the steps of receiving and processing a directory assistance request from a caller. If the processing results in an ambiguation of at least two names, audio information is provided to the caller. The audio information includes, at least in part, playback of an audio recording of at least one person included in the ambiguation. The audio playback helps the caller resolve the ambiguation. A voice activated directory assistance system having structure for resolving ambiguations is also disclosed.

摘要翻译： 用于校正目录辅助系统中的歧义的方法包括以下步骤：从呼叫者接收和处理目录援助请求。 如果处理导致至少两个名称的歧义，则向呼叫者提供音频信息。 音频信息至少部分地包括包含在歧义中的至少一个人的音频记录的回放。 音频播放有助于呼叫者解决模糊。 还公开了一种具有用于解析歧义的结构的语音激活目录辅助系统。