Matching a user to a conversation
    1.
    发明授权
    Matching a user to a conversation 有权
    将用户与会话相匹配

    公开(公告)号:US08504585B2

    公开(公告)日:2013-08-06

    申请号:US13149869

    申请日:2011-05-31

    IPC分类号: G06F17/30

    CPC分类号: G06F17/30699 G06Q10/103

    摘要: A method for matching a user to a conversation includes, for each of a plurality of documents, mapping the document to one or more of a plurality of topics. The document is associated with a user. For each user, the user is mapped to each of the plurality of topics that are mapped to documents with which the user is associated. One of the users is matched to a conversation according to the mappings of the users to those of the plurality of topics that are also mapped to the conversation.

    摘要翻译: 用于将用户与对话相匹配的方法包括针对多个文档中的每一个将所述文档映射到多个主题中的一个或多个。 该文档与用户相关联。 对于每个用户,用户被映射到映射到用户与之关联的文档的多个主题中的每一个。 其中一个用户根据用户的映射与被映射到对话的多个主题的映射进行对话。

    Message clustering of system event logs
    2.
    发明授权
    Message clustering of system event logs 有权
    系统事件日志的消息集群

    公开(公告)号:US08209567B2

    公开(公告)日:2012-06-26

    申请号:US12695780

    申请日:2010-01-28

    IPC分类号: G06F11/00 G06F11/34

    摘要: An automated method of processing computer system event logs comprises receiving event messages associated with one or more system event logs, each event message including event text, determining a set of message clusters, each comprising a template text, representative of the event messages across the one or more event logs, and assigning each event message to a message cluster of the set, according to a measure of similarity between the respective event text of the event message and the template text of the message cluster.

    摘要翻译: 处理计算机系统事件日志的自动化方法包括接收与一个或多个系统事件日志相关联的事件消息,每个事件消息包括事件文本,确定一组消息集群,每个消息集群包括模板文本,代表一个事件消息 根据事件消息的相应事件文本与消息簇的模板文本之间的相似度的度量,将每个事件消息分配给该集合的消息集群。

    MATCHING A USER TO A CONVERSATION
    3.
    发明申请
    MATCHING A USER TO A CONVERSATION 有权
    匹配用户进行对话

    公开(公告)号:US20120310949A1

    公开(公告)日:2012-12-06

    申请号:US13149869

    申请日:2011-05-31

    IPC分类号: G06F17/30

    CPC分类号: G06F17/30699 G06Q10/103

    摘要: A method for matching a user to a conversation includes, for each of a plurality of documents, mapping the document to one or more of a plurality of topics. The document is associated with a user. For each user, the user is mapped to each of the plurality of topics that are mapped to documents with which the user is associated. One of the users is matched to a conversation according to the mappings of the users to those of the plurality of topics that are also mapped to the conversation.

    摘要翻译: 用于将用户与对话相匹配的方法包括针对多个文档中的每一个将所述文档映射到多个主题中的一个或多个。 该文档与用户相关联。 对于每个用户,用户被映射到映射到用户与之关联的文档的多个主题中的每一个。 其中一个用户根据用户的映射与被映射到对话的多个主题的映射进行对话。

    SYSTEM EVENT LOGS
    4.
    发明申请
    SYSTEM EVENT LOGS 有权
    系统事件日志

    公开(公告)号:US20110185234A1

    公开(公告)日:2011-07-28

    申请号:US12695780

    申请日:2010-01-28

    IPC分类号: G06F11/07

    摘要: An automated method of processing computer system event logs comprises receiving event messages associated with one or more system event logs, each event message including event text, determining a set of message clusters, each comprising a template text, representative of the event messages across the one or more event logs, and assigning each event message to a message cluster of the set, according to a measure of similarity between the respective event text of the event message and the template text of the message cluster.

    摘要翻译: 处理计算机系统事件日志的自动化方法包括接收与一个或多个系统事件日志相关联的事件消息,每个事件消息包括事件文本,确定一组消息集群,每个消息集群包括模板文本,代表一个事件消息 根据事件消息的相应事件文本与消息簇的模板文本之间的相似度的度量,将每个事件消息分配给该集合的消息集群。

    RESPONDING TO NATURAL LANGUAGE QUERIES
    5.
    发明申请
    RESPONDING TO NATURAL LANGUAGE QUERIES 有权
    对自然语言查询

    公开(公告)号:US20140095145A1

    公开(公告)日:2014-04-03

    申请号:US13629885

    申请日:2012-09-28

    IPC分类号: G06F17/28

    CPC分类号: G06F17/28 G06F17/30401

    摘要: Disclosed herein are a system, non-transitory computer-readable medium, and method for responding to natural language queries. Keywords likely to appear in a natural language query are determined and each likely keyword is associated with a module. A response to a natural language query comprises information generated by each module associated with a likely keyword appearing in the natural language query.

    摘要翻译: 本文公开了一种用于响应自然语言查询的系统,非暂时性计算机可读介质和方法。 确定可能出现在自然语言查询中的关键字,并且每个可能的关键字与模块相关联。 对自然语言查询的响应包括由与自然语言查询中出现的可能关键字相关联的每个模块生成的信息。

    AUTHENTICATION SYSTEM AND METHODS
    6.
    发明申请
    AUTHENTICATION SYSTEM AND METHODS 有权
    认证系统及方法

    公开(公告)号:US20110016520A1

    公开(公告)日:2011-01-20

    申请号:US12503238

    申请日:2009-07-15

    IPC分类号: H04L9/32 G06F21/00

    CPC分类号: G09C1/00 G06F21/36 H04L9/3228

    摘要: A system and methods authenticate sensitive information such as passwords. Password characters are transformed into distorted characters and distorted character groups are generated such that each distorted password character is part of a group. An image is created containing the groups and the password or other sensitive information is authenticated when groups are identified within the image that contain the password characters in an expected sequence.

    摘要翻译: 系统和方法验证密码等敏感信息。 密码字符被转换为失真的字符,并且生成失真的字符组,使得每个失真的密码字符是组的一部分。 创建包含组的映像,并且在包含期望序列中的密码字符的映像中识别组时,验证密码或其他敏感信息。

    Password authentication system and methods
    9.
    发明授权
    Password authentication system and methods 有权
    密码认证系统和方法

    公开(公告)号:US08214892B2

    公开(公告)日:2012-07-03

    申请号:US12503238

    申请日:2009-07-15

    IPC分类号: G06F7/04 H04L9/00

    CPC分类号: G09C1/00 G06F21/36 H04L9/3228

    摘要: A system and methods authenticate sensitive information such as passwords. Password characters are transformed into distorted characters and distorted character groups are generated such that each distorted password character is part of a group. An image is created containing the groups and the password or other sensitive information is authenticated when groups are identified within the image that contain the password characters in an expected sequence.

    摘要翻译: 系统和方法验证密码等敏感信息。 密码字符被转换为失真的字符,并且生成失真的字符组,使得每个失真的密码字符是组的一部分。 创建包含组的映像,并且在包含期望序列中的密码字符的映像中识别组时,验证密码或其他敏感信息。

    Determining Reliability of Electronic Documents Associated with Events
    10.
    发明申请
    Determining Reliability of Electronic Documents Associated with Events 有权
    确定与事件有关的电子文件的可靠性

    公开(公告)号:US20120011113A1

    公开(公告)日:2012-01-12

    申请号:US12834592

    申请日:2010-07-12

    IPC分类号: G06F17/30

    CPC分类号: G06F17/30864 G06F17/30011

    摘要: A method of determining reliability of electronic documents associated with an event occurring in connection with a computing device may comprise, with a processor, composing a number of search queries based on text included in an event message, searching for a number of electronic documents via a network, said searching performed based on the composed search queries, and ranking the electronic documents identified by said searching based upon an indication of reliability in addressing the event associated with the event message, in which, ranking the electronic documents comprises applying a content source ranking criteria.

    摘要翻译: 确定与计算设备相关联的事件相关联的电子文档的可靠性的方法可以包括与处理器基于事件消息中包含的文本来组合搜索查询的数量,经由以下操作搜索多个电子文档: 网络,基于所组合的搜索查询执行所述搜索,并且基于在解决与事件消息相关联的事件的可靠性的指示来对由所述搜索所识别的电子文档进行排名,其中,对电子文档进行排名包括应用内容源排名 标准