公开(公告)号：US11693727B2

公开(公告)日：2023-07-04

申请号：US17195016

申请日：2021-03-08

申请人： JPMorgan Chase Bank, N.A.

发明人： Ashok Vardhan Rao Bolagani ,  Vijaya Kadiyala ,  Alina D Rodean ,  Jason Bocz ,  Rajesh Chekuri ,  Gaurav Bhatia

IPC分类号： G06F11/07 ,  G06F16/245 ,  G06Q10/0631

CPC分类号： G06F11/0793 ,  G06F11/079 ,  G06F11/0724 ,  G06F11/0751 ,  G06F16/245 ,  G06Q10/06311

摘要： Various methods, apparatuses/systems, and media for identifying production incidents and implementing automated preventive and corrective measures are disclosed. A processor automatically triggers, in response to a generated incident of a job/process/host failure, a self-healing service. The processor identifies an application to which the event generated belongs to by accessing a database that stores the application and host details; fetches functional identification (ID) of the application from the database, identifies the type of job failure or service degradation; automatically executes, by utilizing predefined micro services, the steps required for mitigation; records, in response to executing, outcome of the mitigation in the database along with output at each stage of execution; and evaluates the outcome of the mitigation by executing health checks using micro services to determine whether the failed job or process or host is healthy; and closes the incident based on healthy determination.