Virtual personal assistant for handling calls in a communication system
    1.
    发明授权
    Virtual personal assistant for handling calls in a communication system 有权
    在通信系统中处理呼叫的虚拟个人助理

    公开(公告)号:US08379820B2

    公开(公告)日:2013-02-19

    申请号:US13111725

    申请日:2011-05-19

    IPC分类号: H04M3/42

    摘要: Connecting a caller with a plurality of destinations using a destination list received from a caller or a designated user. Attempts are made to connect the caller with each of the destinations in the stored destination list, with each attempt including a connectability query to determine whether either the caller or the destination is connectable. Thereafter, the other party is called and offered a connection attempt to the first party. If the second party accepts, a call is made to the first party. If the first party is indeed connectable and answers the call, a connection is established between the two parties. Once the destination list is stored, attempts to connect the caller with each destination can be separately initiated or paused. Furthermore, the stored destination list can be edited even after connection attempts have been initiated.

    摘要翻译: 使用从呼叫者或指定用户接收的目的地列表将呼叫方连接到多个目的地。 尝试将呼叫者与存储的目的地列表中的每个目的地连接,每次尝试包括可连接性查询以确定呼叫者或目的地是否可连接。 此后,对方被呼叫并提供连接尝试给第一方。 如果第二方接受,则向第一方发出呼叫。 如果第一方确实可连接并应答呼叫,则双方建立连接。 一旦存储目的地列表,可以单独启动或暂停尝试将呼叫者与每个目的地连接。 此外,即使在启动连接尝试之后,也可以编辑存储的目的地列表。

    Method and system for user prioritization within telecommunication services and in particular within call completion services
    2.
    发明授权
    Method and system for user prioritization within telecommunication services and in particular within call completion services 有权
    在电信业务内,尤其是在呼叫完成业务范围内用户优先化的方法和系统

    公开(公告)号:US07957521B2

    公开(公告)日:2011-06-07

    申请号:US11563389

    申请日:2006-11-27

    IPC分类号: H04M3/00

    CPC分类号: H04M15/00

    摘要: A method and system for hierarchical prioritization and execution of call completion services are provided. When a caller applies for a call completion service, the caller is identified and assigned a priority from among different priorities such as high priority or regular priority. Thereafter, attempts to execute call completion services are performed hierarchically by launching call completion services for callers having a higher priority before similar attempts are performed for callers of a lower priority. Hence, call completion services are handled according to the priority assigned to the callers rather than the order in which each caller applied for a call completion service.

    摘要翻译: 提供了一种用于层次化优先化和执行呼叫完成服务的方法和系统。 当呼叫者申请呼叫完成服务时,将从不同的优先级(如高优先级或普通优先级)中识别并分配优先级。 此后,对于具有较高优先权的呼叫者执行类似的尝试之前,通过对具有较高优先权的呼叫者启动呼叫完成服务来分级地执行呼叫完成服务的尝试。 因此,根据分配给呼叫者的优先级而不是每个呼叫者应用于呼叫完成服务的顺序来处理呼叫完成服务。

    Virtual personal assistant for handling calls in a communication system
    3.
    发明授权
    Virtual personal assistant for handling calls in a communication system 有权
    在通信系统中处理呼叫的虚拟个人助理

    公开(公告)号:US07974398B2

    公开(公告)日:2011-07-05

    申请号:US11565489

    申请日:2006-11-30

    IPC分类号: H04M3/42

    摘要: Connecting a caller with a plurality of destinations using a destination list received from a caller or a designated user. Attempts are made to connect the caller with each of the destinations in the stored destination list, with each attempt including a connectability query to determine whether either the caller or the destination is connectable. Thereafter, the other party is called and offered a connection attempt to the first party. If the second party accepts, a call is made to the first party. If the first party is indeed connectable and answers the call, a connection is established between the two parties. Once the destination list is stored, attempts to connect the caller with each destination can be separately initiated or paused. Furthermore, the stored destination list can be edited even after connection attempts have been initiated.

    摘要翻译: 使用从呼叫者或指定用户接收的目的地列表将呼叫方连接到多个目的地。 尝试将呼叫者与存储的目的地列表中的每个目的地连接,每次尝试包括可连接性查询以确定呼叫者或目的地是否可连接。 此后,对方被呼叫并提供连接尝试给第一方。 如果第二方接受,则向第一方发出呼叫。 如果第一方确实可连接并应答呼叫,则双方建立连接。 一旦存储目的地列表,可以单独启动或暂停尝试将呼叫者与每个目的地连接。 此外,即使在启动连接尝试之后,也可以编辑存储的目的地列表。

    Method and system for user prioritization within call completion services using a preferred allocation of resources
    4.
    发明授权
    Method and system for user prioritization within call completion services using a preferred allocation of resources 有权
    使用优先资源分配的呼叫完成服务内用户优先级排序的方法和系统

    公开(公告)号:US08243914B2

    公开(公告)日:2012-08-14

    申请号:US13095625

    申请日:2011-04-27

    IPC分类号: H04M3/00

    CPC分类号: H04M15/00

    摘要: A method and system for hierarchical prioritization and execution of call completion services are provided. When a caller applies for a call completion service, the caller is identified and assigned a priority from among different priorities such as high priority or regular priority. Thereafter, attempts to execute call completion services are performed hierarchically by launching call completion services for callers having a higher priority before similar attempts are performed for callers of a lower priority. Hence, call completion services are handled according to the priority assigned to the callers rather than the order in which each caller applied for a call completion service.

    摘要翻译: 提供了一种用于层次化优先化和执行呼叫完成服务的方法和系统。 当呼叫者申请呼叫完成服务时,将从不同的优先级(如高优先级或普通优先级)中识别并分配优先级。 此后,对于具有较高优先权的呼叫者执行类似的尝试之前,通过对具有较高优先权的呼叫者启动呼叫完成服务来分级地执行呼叫完成服务的尝试。 因此,根据分配给呼叫者的优先级而不是每个呼叫者应用于呼叫完成服务的顺序来处理呼叫完成服务。

    VIRTUAL PERSONAL ASSISTANT FOR HANDLING CALLS IN A COMMUNICATION SYSTEM
    5.
    发明申请
    VIRTUAL PERSONAL ASSISTANT FOR HANDLING CALLS IN A COMMUNICATION SYSTEM 有权
    虚拟个人助理在通信系统中处理呼叫

    公开(公告)号:US20110222679A1

    公开(公告)日:2011-09-15

    申请号:US13111725

    申请日:2011-05-19

    IPC分类号: H04M3/42

    摘要: Connecting a caller with a plurality of destinations using a destination list received from a caller or a designated user. Attempts are made to connect the caller with each of the destinations in the stored destination list, with each attempt including a connectability query to determine whether either the caller or the destination is connectable. Thereafter, the other party is called and offered a connection attempt to the first party. If the second party accepts, a call is made to the first party. If the first party is indeed connectable and answers the call, a connection is established between the two parties. Once the destination list is stored, attempts to connect the caller with each destination can be separately initiated or paused. Furthermore, the stored destination list can be edited even after connection attempts have been initiated.

    摘要翻译: 使用从呼叫者或指定用户接收的目的地列表将呼叫方连接到多个目的地。 尝试将呼叫者与存储的目的地列表中的每个目的地连接,每次尝试包括可连接性查询以确定呼叫者或目的地是否可连接。 此后,对方被呼叫并提供连接尝试给第一方。 如果第二方接受,则向第一方发出呼叫。 如果第一方确实可连接并应答呼叫,则双方建立连接。 一旦存储目的地列表,可以单独启动或暂停尝试将呼叫者与每个目的地连接。 此外,即使在启动连接尝试之后,也可以编辑存储的目的地列表。

    DATA PROVISION TO A VIRTUAL PERSONAL ASSISTANT FOR HANDLING CALLS IN A COMMUNICATION SYSTEM
    6.
    发明申请
    DATA PROVISION TO A VIRTUAL PERSONAL ASSISTANT FOR HANDLING CALLS IN A COMMUNICATION SYSTEM 有权
    虚拟个人助理在通信系统中处理呼叫的数据提供

    公开(公告)号:US20080205608A1

    公开(公告)日:2008-08-28

    申请号:US12114615

    申请日:2008-05-02

    IPC分类号: H04M11/00

    CPC分类号: H04M3/527

    摘要: Uploading data to a call connection service by providing data records associated with a call destination in a user-selected manner. Navigation instructions are obtained concerning a particular data record in response to the data navigation instructions. An indication is received to upload the call destination associated with the particular record to the call connection service. In response to the indication, a routine is executed to acquire a portion of the data record and upload the portion to the call connection service in a format suitable for handling. Alternatively, data can be provided to the call completion service in an automated manner, including in response to an unconnectability condition detected during the call process, either during call initiation or after the call has been connected, and when calls are received at a secondary user device.

    摘要翻译: 通过以用户选择的方式提供与呼叫目的地相关联的数据记录来将数据上传到呼叫连接服务。 根据数据导航指令获得有关特定数据记录的导航指令。 接收到用于将与特定记录相关联的呼叫目的地上传到呼叫连接服务的指示。 响应于该指示,执行例程以获取数据记录的一部分,并以适合于处理的格式将该部分上传到呼叫连接服务。 或者,可以以自动方式将数据提供给呼叫完成服务,包括响应于在呼叫处理期间检测到的不可连接性状况,在呼叫发起期间或在呼叫连接之后,以及当在次要用户处接收到呼叫时 设备。

    METHOD AND SYSTEM FOR USER PRIORITIZATION WITHIN CALL COMPLETION SERVICES USING A PREFERRED ALLOCATION OF RESOURCES
    7.
    发明申请
    METHOD AND SYSTEM FOR USER PRIORITIZATION WITHIN CALL COMPLETION SERVICES USING A PREFERRED ALLOCATION OF RESOURCES 有权
    使用优先分配资源的电话完成服务中的用户优先排序方法和系统

    公开(公告)号:US20110212728A1

    公开(公告)日:2011-09-01

    申请号:US13095625

    申请日:2011-04-27

    IPC分类号: H04W40/02 H04M3/00

    CPC分类号: H04M15/00

    摘要: A method and system for hierarchical prioritization and execution of call completion services are provided. When a caller applies for a call completion service, the caller is identified and assigned a priority from among different priorities such as high priority or regular priority. Thereafter, attempts to execute call completion services are performed hierarchically by launching call completion services for callers having a higher priority before similar attempts are performed for callers of a lower priority. Hence, call completion services are handled according to the priority assigned to the callers rather than the order in which each caller applied for a call completion service.

    摘要翻译: 提供了一种用于层次化优先化和执行呼叫完成服务的方法和系统。 当呼叫者申请呼叫完成服务时,将从不同的优先级(如高优先级或普通优先级)中识别并分配优先级。 此后,对于具有较高优先权的呼叫者执行类似的尝试之前,通过对具有较高优先权的呼叫者启动呼叫完成服务来分级地执行呼叫完成服务的尝试。 因此,根据分配给呼叫者的优先级而不是每个呼叫者应用于呼叫完成服务的顺序来处理呼叫完成服务。

    METHOD AND SYSTEM FOR USER PRIORITIZATION WITHIN TELECOMMUNICATION SERVICES AND IN PARTICULAR WITHIN CALL COMPLETION SERVICES
    8.
    发明申请
    METHOD AND SYSTEM FOR USER PRIORITIZATION WITHIN TELECOMMUNICATION SERVICES AND IN PARTICULAR WITHIN CALL COMPLETION SERVICES 有权
    在电话服务中和特定于电话完成服务中的用户优先排序的方法和系统

    公开(公告)号:US20070121852A1

    公开(公告)日:2007-05-31

    申请号:US11563389

    申请日:2006-11-27

    IPC分类号: H04M15/00

    CPC分类号: H04M15/00

    摘要: A method and system for hierarchical prioritization and execution of call completion services are provided. When a caller applies for a call completion service, the caller is identified and assigned a priority from among different priorities such as high priority or regular priority. Thereafter, attempts to execute call completion services are performed hierarchically by launching call completion services for callers having a higher priority before similar attempts are performed for callers of a lower priority. Hence, call completion services are handled according to the priority assigned to the callers rather than the order in which each caller applied for a call completion service.

    摘要翻译: 提供了一种用于层次化优先化和执行呼叫完成服务的方法和系统。 当呼叫者申请呼叫完成服务时,将从不同的优先级(如高优先级或普通优先级)中识别并分配优先级。 此后,对于具有较高优先权的呼叫者执行类似的尝试之前,通过对具有较高优先权的呼叫者启动呼叫完成服务来分级地执行呼叫完成服务的尝试。 因此,根据分配给呼叫者的优先级而不是每个呼叫者应用于呼叫完成服务的顺序来处理呼叫完成服务。

    DROPPED CALL RE-ESTABLISHMENT SYSTEM WITH INTER-NETWORK CAPABILITIES
    9.
    发明申请
    DROPPED CALL RE-ESTABLISHMENT SYSTEM WITH INTER-NETWORK CAPABILITIES 有权
    具有互联网能力的失败的呼叫重建系统

    公开(公告)号:US20110230184A1

    公开(公告)日:2011-09-22

    申请号:US12839029

    申请日:2010-07-19

    申请人: Oren Tal Reuven Tal

    发明人: Oren Tal Reuven Tal

    IPC分类号: H04W24/00

    摘要: In a communication system comprising multiple networks, a system is provided for re-establishing a dropped call, involving subscribers of possibly different networks, between a user A who has been unintentionally-disconnected from a communication network and a user B who is the other party to the call. The system includes a database, a detection task module, re-establishment task modules and a task manager module. The call is re-established after complete tear-down of the dropped call in both users' networks.

    摘要翻译: 在包括多个网络的通信系统中,提供一种系统,用于在与通信网络无意中断的用户A和作为另一方的用户B之间重新建立涉及可能不同网络的用户的掉话呼叫 来电 该系统包括数据库,检测任务模块,重建任务模块和任务管理器模块。 在两个用户的网络中完全拆除掉话后,呼叫被重新建立。

    Data provision to a virtual personal assistant for handling calls in a communication system
    10.
    发明授权
    Data provision to a virtual personal assistant for handling calls in a communication system 有权
    向通信系统中处理呼叫的虚拟个人助理的数据提供

    公开(公告)号:US08401159B2

    公开(公告)日:2013-03-19

    申请号:US12114615

    申请日:2008-05-02

    IPC分类号: H04M11/00

    CPC分类号: H04M3/527

    摘要: Uploading data to a call connection service by providing data records associated with a call destination in a user-selected manner. Navigation instructions are obtained concerning a particular data record in response to the data navigation instructions. An indication is received to upload the call destination associated with the particular record to the call connection service. In response to the indication, a routine is executed to acquire a portion of the data record and upload the portion to the call connection service in a format suitable for handling. Alternatively, data can be provided to the call completion service in an automated manner, including in response to an unconnectability condition detected during the call process, either during call initiation or after the call has been connected, and when calls are received at a secondary user device.

    摘要翻译: 通过以用户选择的方式提供与呼叫目的地相关联的数据记录来将数据上传到呼叫连接服务。 根据数据导航指令获得有关特定数据记录的导航指令。 接收到用于将与特定记录相关联的呼叫目的地上传到呼叫连接服务的指示。 响应于该指示,执行例程以获取数据记录的一部分,并以适合于处理的格式将该部分上传到呼叫连接服务。 或者,可以以自动方式将数据提供给呼叫完成服务,包括响应于呼叫过程期间检测到的不可连接性状况,在呼叫发起期间或在呼叫连接之后,以及当在次要用户处接收到呼叫时 设备。