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公开(公告)号：US20150178392A1
公开(公告)日：2015-06-25
申请号：US14136789
申请日：2013-12-20
申请人： Jeffrey Jockisch , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene M. O'Donnell
发明人： Jeffrey Jockisch , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene M. O'Donnell
IPC分类号： G06F17/30
CPC分类号： G06F16/9535
摘要： A method and system of improving user experience in a human assisted search system is described. The disclosed method and system allows a search system to provide a personalized response to a user by utilizing interconnecting characteristics determined by the search system to be used. A search request or “query” may be processed automatically and/or utilizing the assistance of a human assistant.
摘要翻译： 描述了一种在人力辅助搜索系统中改善用户体验的方法和系统。 所公开的方法和系统允许搜索系统通过利用由要使用的搜索系统确定的互连特征向用户提供个性化的响应。 搜索请求或“查询”可以被自动处理和/或利用人类助理的帮助来处理。
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公开(公告)号：US20110010367A1
公开(公告)日：2011-01-13
申请号：US12813771
申请日：2010-06-11
申请人： Jeffrey Jockish , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene Murphy ODonnell
发明人： Jeffrey Jockish , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene Murphy ODonnell
CPC分类号： G06F17/30675 , G06Q10/10
摘要： A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A first responder to a request is provided with specialized tools for responding to a request. An initial evaluation of a query may be used to determine the responder and the type of tools which will be provided initially. A toolset which allows rapid responses based on data resources, common queries, and contextual information of a user, a request, partially matching queries and previous responses to previous queries is used to improve the probability that a first responder may provide a suitable response to a query.
摘要翻译： 描述了提供信息以提高人类搜索者代表用户获取信息的效率的系统和方法。 向请求的第一响应者提供用于响应请求的专用工具。 可以使用查询的初始评估来确定响应者以及将在初始提供的工具的类型。 用于允许基于用户的数据资源，通用查询和上下文信息的快速响应的工具集，使用部分匹配查询和先前查询的先前响应的请求来提高第一响应者可能向 查询。
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公开(公告)号：US08782069B2
公开(公告)日：2014-07-15
申请号：US12813771
申请日：2010-06-11
申请人： Jeffrey Jockish , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene Murphy ODonnell
发明人： Jeffrey Jockish , Michael B. Burroughs , Esther M. Friend , Scott A. Jones , Mark Stephen Malseed , Eugene Murphy ODonnell
CPC分类号： G06F17/30675 , G06Q10/10
摘要： A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A first responder to a request is provided with specialized tools for responding to a request. An initial evaluation of a query may be used to determine the responder and the type of tools which will be provided initially. A toolset which allows rapid responses based on data resources, common queries, and contextual information of a user, a request, partially matching queries and previous responses to previous queries is used to improve the probability that a first responder may provide a suitable response to a query.
摘要翻译： 描述了提供信息以提高人类搜索者代表用户获取信息的效率的系统和方法。 向请求的第一响应者提供用于响应请求的专用工具。 可以使用查询的初始评估来确定响应者以及将在初始提供的工具的类型。 用于允许基于用户的数据资源，通用查询和上下文信息的快速响应的工具集，使用部分匹配查询和先前查询的先前响应的请求来提高第一响应者可能向 查询。
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公开(公告)号：US20120185484A1
公开(公告)日：2012-07-19
申请号：US13351327
申请日：2012-01-17
IPC分类号： G06F17/30
CPC分类号： G06Q10/101
摘要： A system and method of directing queries to human assistants who may be users of an information search system is described. An area of interest of a user is identified based on queries and/or other activities of the user. When a request is received analysis of available human assistants is performed to determine a suitable human assistant to aid in production of a response includes directing a task to a user associated with the type of request received.
摘要翻译： 描述了将查询引导到可能是信息搜索系统的用户的人助理的系统和方法。 基于用户的查询和/或其他活动来识别用户感兴趣的区域。 当接收到请求时，执行可用的人类助理的分析以确定合适的人员助理以帮助制作响应包括将任务指向与所接收的请求的类型相关联的用户。
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公开(公告)号：US08719256B2
公开(公告)日：2014-05-06
申请号：US12434385
申请日：2009-05-01
申请人： Scott A. Jones , Thomas E. Cooper , Mark Stephen Malseed , Jeffrey Glen Jockisch , Mark Gamache , Michael B. Burroughs
发明人： Scott A. Jones , Thomas E. Cooper , Mark Stephen Malseed , Jeffrey Glen Jockisch , Mark Gamache , Michael B. Burroughs
IPC分类号： G06F17/30
CPC分类号： G06F17/3053 , G06F17/30637 , G06F17/3064
摘要： A system and method of processing a request including improving usage and/or performance of resources is disclosed. Information relating to a user request may be provided to one or more resources which process the information and provide a result. A result and/or other information may be provided to a human assistant or guide who may process information to produce a result and/or review a result(s). Information provided by a guide may be processed and provided to a resource, which may improve the performance of a resource. A resource(s) and/or a guide(s) may be selected and/or provided with activities based on ratings and/or rankings associated with a request, which may optimize usage of system resources. Information obtained may be provided for various purposes.
摘要翻译： 公开了一种处理请求的系统和方法，包括改善资源的使用和/或性能。 与用户请求相关的信息可以被提供给处理该信息并提供结果的一个或多个资源。 可以将结果和/或其他信息提供给可以处理信息以产生结果和/或审查结果的人员或指导者。 由指南提供的信息可以被处理并提供给资源，这可以改善资源的性能。 可以基于与请求相关联的评级和/或排名来选择和/或提供资源和/或指导，其可以优化系统资源的使用。 获得的信息可以用于各种目的。
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公开(公告)号：US20110145057A1
公开(公告)日：2011-06-16
申请号：US12967655
申请日：2010-12-14
IPC分类号： G06Q30/00
CPC分类号： G06Q30/02 , G06Q30/0243 , G06Q30/0251 , G06Q30/0261
摘要： A system and method for providing coupon targeting delivers a message responsive to a user request and for compensating workers performing diverse tasks assigns point values to various tasks. The response message, which may be an SMS or IM message, includes a list of offers in an order based on a ranking of the offers. A user may select a listed offer and receive information detailing the offer and redemption information. Redemption may be tracked using electronic monitoring. Compensation associated with results from the tasks performed is determined and aggregated over a time interval.
摘要翻译： 用于提供优惠券定向的系统和方法响应于用户请求而递送消息，并且用于补偿执行不同任务的工作者将点值分配给各种任务。 可以是SMS或IM消息的响应消息包括基于提供的排名的订单中的优惠列表。 用户可以选择列出的报价并接收详细说明报价和兑换信息的信息。 可以使用电子监控来追踪赎回。 与执行任务结果相关的补偿在一段时间间隔内确定和汇总。
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公开(公告)号：US08024308B2
公开(公告)日：2011-09-20
申请号：US11835016
申请日：2007-08-07
IPC分类号： G06F7/00
CPC分类号： G06F17/30442 , G06F17/30867
摘要： A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine.
摘要翻译： 提供可查看的搜索结果日志的方法，以便确定搜索策略的有效性并与他人共享搜索结果。 搜索结果日志显示搜索结果日志与之相关联的人类搜索者使用的搜索策略。 由至少一个人类搜索者产生的搜索结果存储在搜索结果日志中，并根据观众所选择的视图格式呈现。 搜索结果日志可以与其他系统（例如博客或搜索引擎）相互关联。
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公开(公告)号：US20110010352A1
公开(公告)日：2011-01-13
申请号：US12831598
申请日：2010-07-07
IPC分类号： G06F17/30
CPC分类号： G06F16/951
摘要： A system and method of providing information to improve efficiency of human searchers obtaining information on behalf of users is described. A set of resources and tools which is optimized to locate a search result is described. Custom search tools, custom rendering, multiple query submission, and caching of results are used to assist a guide. A system and method of selecting an offer and delivering the offer to a user along with a verification code is provided.
摘要翻译： 描述了提供信息以提高人类搜索者代表用户获取信息的效率的系统和方法。 描述了一组优化以定位搜索结果的资源和工具。 自定义搜索工具，自定义呈现，多个查询提交和结果缓存都用于帮助指南。 提供了一种选择提议并将提供与用户一起提供给验证码的方法。
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公开(公告)号：US09047340B2
公开(公告)日：2015-06-02
申请号：US13098807
申请日：2011-05-02
IPC分类号： G06F17/30
CPC分类号： G06F17/30442 , G06F17/30867
摘要： A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine.
摘要翻译： 提供可查看的搜索结果日志的方法，以便确定搜索策略的有效性并与他人共享搜索结果。 搜索结果日志显示搜索结果日志与之相关联的人类搜索者使用的搜索策略。 由至少一个人类搜索者产生的搜索结果存储在搜索结果日志中，并根据观众所选择的视图格式呈现。 搜索结果日志可以与其他系统（例如博客或搜索引擎）相互关联。
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公开(公告)号：US20110208727A1
公开(公告)日：2011-08-25
申请号：US13098807
申请日：2011-05-02
CPC分类号： G06F17/30442 , G06F17/30867
摘要： A method for providing a viewable search results log to allow determination of the effectiveness of search strategies and sharing results of searches with others. The search results log reveals search strategies utilized by a human searcher with which the search results log is associated. The search results produced by at least one human searcher are stored in the search results log and presented according to a view format selected by a viewer. The search results log can be interrelated to other systems such as a blog or a search engine.
摘要翻译： 提供可查看的搜索结果日志的方法，以便确定搜索策略的有效性并与他人共享搜索结果。 搜索结果日志显示搜索结果日志与之相关联的人类搜索者使用的搜索策略。 由至少一个人类搜索者产生的搜索结果存储在搜索结果日志中，并根据观众所选择的视图格式呈现。 搜索结果日志可以与其他系统（例如博客或搜索引擎）相互关联。
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