公开(公告)号：US20090183072A1

公开(公告)日：2009-07-16

申请号：US12013499

申请日：2008-01-14

申请人： Jeffrey STEPHENSON ,  Maria Elisabeth Kaval ,  Ritchard Shadian ,  Matthew Clifton Cooper ,  Gabrielle Crawford ,  Scott Michael O'Bryan ,  Harry William Baggett, III ,  Blake Sullivan

发明人： Jeffrey STEPHENSON ,  Maria Elisabeth Kaval ,  Ritchard Shadian ,  Matthew Clifton Cooper ,  Gabrielle Crawford ,  Scott Michael O'Bryan ,  Harry William Baggett, III ,  Blake Sullivan

IPC分类号： G06F3/048

CPC分类号： G06F9/453

摘要： A system for providing user assistance receives a request for user assistance from a component on a user interface. The component includes a help identifier, and the request is generated by a type of user selection, such as the clicking of an icon. The system determines a level of user assistance based on the type of selection and retrieves user assistance content based on the help identifier and the determined level of user assistance. In one embodiment, the user interface includes three levels of user assistance.

摘要翻译： 用于提供用户帮助的系统从用户界面上的组件接收用户帮助的请求。 组件包括帮助标识符，并且请求由用户选择的类型生成，例如点击图标。 该系统基于选择的类型确定用户帮助的级别，并且基于帮助标识符和所确定的用户帮助级别来检索用户辅助内容。 在一个实施例中，用户界面包括三级用户辅助。

公开(公告)号：US11366676B2

公开(公告)日：2022-06-21

申请号：US12013499

申请日：2008-01-14

申请人： Jeffrey Stephenson ,  Maria Elisabeth Kaval ,  Ritchard Shadian ,  Matthew Clifton Cooper ,  Gabrielle Crawford ,  Scott Michael O'Bryan ,  Harry William Baggett, III ,  Blake Sullivan

发明人： Jeffrey Stephenson ,  Maria Elisabeth Kaval ,  Ritchard Shadian ,  Matthew Clifton Cooper ,  Gabrielle Crawford ,  Scott Michael O'Bryan ,  Harry William Baggett, III ,  Blake Sullivan

IPC分类号： G06F9/451 ,  G06F3/0481 ,  G06F3/04895

摘要： A system for providing user assistance receives a request for user assistance from a component on a user interface. The component includes a help identifier, and the request is generated by a type of user selection, such as the clicking of an icon. The system determines a level of user assistance based on the type of selection and retrieves user assistance content based on the help identifier and the determined level of user assistance. In one embodiment, the user interface includes three levels of user assistance.